24/7 Customer Work Force Management Team Lead salaries in India (Updated 2025)

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.

Likes

The work culture at 24/7.ai is excellent. 24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma). Good atmosphere at company.

Dislikes

Rotational shifts and weekoffs Less pay Job satisfaction Not recommended for graduates

Likes

Mostly work culture and people

Dislikes

In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.