24/7 Customer Incident Management Specialist salaries in Hyderabad / Secunderabad

Likes

...th customers and resolve issues when you do your best the company recognise you. best company for chat process but salary is low when you compared to other MNC companies.

Dislikes

It totally depends on flow, when the customers flow is more you will chat with customers in flow..but it depends on season.

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.

Likes

If you have done PUC and not interested to study further, this is the best company for growth , no work pressure , you work you earn. Flexible timing to work. Campus is very apauling and impressive. Have worked here for a year, and it’s all good

Dislikes

A little bit less pay than usual.

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.