24/7 Customer Digital Interactive Specialist salaries in Hyderabad / Secunderabad

Likes

only if you are fresher and don't wait for promotions or salary hike after one year. Gain experience and leave the company if you want to grow or else you can be here as long as you are okay with the same role or same salary for years. No job guarantee

Dislikes

...ven I'm one of the best performing agent in the process and it's been 19 months. No salary hike no promotion. Overall the experience is good as a fresher time to leave this company and explore better opportunities.

Likes

Good work environment and the culture. Teammates are supportive and the management is transparent. There is a huge cafeteria. Company policies are good transportation facility is very good.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is very slow.

Likes

As a fresher everything was new and starting liking this company but true colors revealed only I got to know the company better.

Dislikes

No proper management, no job security, less salary and double work, lot of pressure, no growth in organisation, lot of internal politics

Likes

...o have organization s globally such as Bangalore, Chennai, Philippines, Dallas . Salary, hike, incentives and ecop varies with the we are assigned for. And to get incentives and ecop need to meet client and floor target. That means, our salary depends on how we perform daily as there will be survey for customers once the chat ends. It is completely night shift . For every 3 months shifts along with weekoffs changes. Works 24/7 no holidays. However consider holidays as compoff(can take extra leave when needed) 2 leaves per month, 2 offs per week, 8 hours login.

Dislikes

Will have lot of work pressure as there will team scores everyday(depending upon the process, it changes) They don't even provide any vouchers for team outings. Growth is slow

Likes

I have learnt many things from my higher officials and they are friendly. I have developed my communication skills.

Dislikes

I have worked and maintained my scores but due to my tool issues my salary has reset and I am getting the basic. This has been discussed but haven't resolved.