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3.8

based on 2.1k Reviews

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Zomato Customer Success, Service & Operations Department Reviews

Updated 3 Jan, 2025

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People also ask about Zomato's Customer Success, Service & Operations Department

How is Zomato to work for?
Zomato is rated 3.8 out of 5, based on 441 reviews by employees on AmbitionBox. Zomato is known for Company culture which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Zomato read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Zomato?
According to AmbitionBox ratings, Zomato employees rate its salary and benefits as 3.7 out of 5. You can know more about Zomato Salaries at AmbitionBox
How is the work culture at Zomato?
Work culture is rated 3.7 at Zomato by 441 employees. While job security is rated 3.5 and work-life balance is rated 3.6 at Zomato. Read detailed reviews by employees of Zomato on AmbitionBox.
Is work from home available in Zomato?
According to AmbitionBox, 31% Zomato employees work from home permanently, 2% work from office 3 days/week, and 5% work from office 2 days/week (based on 68 AmbitionBox reviews in last 6 months).

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Work Policy at Zomato Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 68 reviews in last 6 months

Work from office

Work from office

39%
Permanent work from home

Permanent work from home

31%
Hybrid

Hybrid

30%

Other hybrid work policies

23%

2 days/week from office

5%

3 days/week from office

2%

Gender Based Ratings at Zomato Customer Success, Service & Operations Department

based on 419 reviews
3.9
Rated by 89 Women

Rated 3.7 for Salary & Benefits and 3.6 for Work-Life Balance

women
3.9
Rated by 330 Men

Rated 3.8 for Company Culture and 3.7 for Salary & Benefits

men
Senior Associate
96 salaries
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₹3.3 L/yr - ₹8.5 L/yr

Associate
52 salaries
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₹2.8 L/yr - ₹5.5 L/yr

Senior Executive
45 salaries
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₹3 L/yr - ₹7.3 L/yr

Team Lead
43 salaries
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₹2.2 L/yr - ₹14.1 L/yr

Fleet Operations Manager
41 salaries
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₹4.2 L/yr - ₹7 L/yr

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