Zolo Customer experience Executive Reviews

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Salary Compensation

Dislikes

Concerns Regarding Work Environment at Zolo Stays I hope this message finds you well. I am writing to provide feedback on my experience working at Zolo Stays. Initially, I was very excited to join the team and contribute to the company's growth. However, as I began my tenure, I became aware of several issues that have significantly impacted my overall experience and have ultimately led to my decision to leave. During my time here, I observed prevalent company politics and groupism, primarily orchestrated by higher authorities such as Mr. Nitin, Mr. Golesh, and their favored team leaders. Specifically, Mr. Khadir Majde and Mrs. Rajeshwari Battul received undue support despite numerous complaints and reports of harassment against them from various employees. This favoritism created a hostile work environment for those who did not align with their group. The situation was somewhat manageable while Mr. Abbas Ussnar was with the company, as he made considerable efforts to maintain a balanced and fair working environment. However, following his resignation, the atmosphere deteriorated further. The environment became increasingly hostile, and harassment became more frequent and overt. Mr. Clyde Paul, who later assumed the role of reporting manager, also faced significant harassment when he attempted to address and rectify these issues. Both Mr. Abbas and Mr. Clyde demonstrated positive attitudes and genuine efforts to improve the work environment, yet their initiatives were met with resistance and undue pressure. The persistent negative atmosphere and the lack of support for creating a fair and respectful workplace have made it untenable for me to continue my employment at Zolo Stays. It is my hope that this feedback will be taken seriously and that measures will be put in place to address these issues for the benefit of current and future employees...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

People with metathsiophobia can definitely join cause you will be in so much of comfort, being in the same position doing the same work for years. Perks None you can say

Dislikes

No work life balance, inside sales team is forced to extend their shift without any reasons, as the team is allowed to take 2 days earned leaves but have to beg to the managers to utilise those leaves, you are questioned everytime if you extend your shift even for a single minute, Micromanagement in inside sales team is on peak, people join the team and leave within 1-2 months because of the work culture, managers will assign you with any random shift as per their wish without even asking the staff even they are comfortable with it or not, total break duration is of 1.15 hrs where they want the staff to fresh n up, have lunch, have break. Literally the floor sounds and looks like a BPO, dont think its a sales domain its a BPO, you will be given a pitch if you dont follow that you will be questioned, being in a sales domain you dont get that liberty that you are looking for, staffs and treated as school students whereas the management acts like teachers, Zero Work Life Balance, within the span of 1year more than 35-40 people left from the inside sales team because of the manager and the work culture, no idea what the manager is up honestly would advise the manager to give a little liberty and peace of mind to the team....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company will hire on basis of skills but fails to continue with that

Dislikes

Office politics. If you are close to the ones in the higher management then only the chances are there for your growth, if you and other person are working together and you are the hardworking person in that there in no point coz the other person is so close to the management that people will recognise them.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Meeting with new people is good for any skill

Dislikes

Food

Likes

Company well

Dislikes

Nepali manager Actually company very well but there some madrchod manager very rude name respectively Amar khatri Umesh pant All Nepali madrchod

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I am interested in working with zolo

Dislikes

Nothing to dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary on Time

Dislikes

Nothing such

Work Details

Work timings: Strict Timings

Likes

Work culture is good. But I don't know there is any career growth or not.

Dislikes

They give us designation for one thing but they called us with another name.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Just the fact that accomodation was free. Apart from that nothing was good about this company.

Dislikes

They will offer you a certain Job role and will make you work for a complete different job role which won’t even match your CV or your background

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

1. Good as long as you have a good BOSS and of the projects are flowing continuously 2. Young and energetic youth to work with.. 3. Learning

Dislikes

1. No job security 2. Controlled by the SIKKRI family ..offcourse it's their family business... 3. Your position is highly unstable 4. Projects may not be executed always .. may be everytime ..thus your efforts have no value of you are part of ideation and planning 5.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

The things or the people I liked working with have either left the organization or been moved to different organization.

Dislikes

The manager in the inside sales team is a cold hearted person ever seen cancelling employees approved leave on purpose even the manager have been informed 2 months prior even after booking the flight tickets, no growth at all, making the work life difficult to sustain for a long period, If you want to know how to do micromanagement,take a course from the AD or the inside sales team manager. People are getting questioned because of eating in the floor, lead generation team will provide all the useless leads and expect to meet the targets. The management will introduce new policies to get money from the customers, people getting managerial positions without having much experience and skills. Work in the inside sales team will either make you a IVR or parrot. No leaves will be approved even the employee is not well. And the manager will mention that they have accommodated all the requests. Many people left after the manager or the AD of sales have joined....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Provide as a safeful accommodation

Dislikes

Work timings are not fixed

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Safety Importance friendly environment Supporting staff

Dislikes

Working hours

Likes

Nothing

Dislikes

U won't like anything specially in Scholar vertical

Likes

work environment is good. People are helpful.

Dislikes

Work Life balance The work culture is very monotonous .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The pay was good for a fresher , great colleagues

Dislikes

There was no work life balance , no leave tabs , daily pressure , no praise for efforts , worst experience ever

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.