Y-Axis Overseas Careers Sales & Business Development Department Reviews

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. We’re delighted to know that our incentive structure has resonated with you. Our approach is designed to reward performance, allowing employees to earn substantial commissions—often 50-60% or even up to 100% of their base salaries through incentives. This system is driven transparently through advanced technology, ensuring fairness and eliminating any scope for human intervention. Many of your colleagues have experienced this, and we hope you’ve seen the positive outcomes firsthand as well. From day one, our carefully structured onboarding process ensures clarity around role expectations, enabling new team members to contribute effectively right away. Comprehensive, role-specific training programs, along with regular refresher sessions, equip employees to confidently tackle challenges. Leadership and mentorship initiatives further provide ongoing guidance and support to foster professional growth and success. At Y-Axis, we’re deeply committed to cultivating a safe, supportive, and growth-oriented workplace where every team member can thrive and achieve their goals. Given our commitment to providing a safe and fair work environment, we would like to understand the toxic work culture that is being referred to by you. We would like to talk to you to understand the details. Please call us (HR) on 0-8886604134 for a discussion anytime between 10am to 6:30pm on a working day. Our culture prioritizes merit, excellence, and collaboration, supported by high standards of professionalism, discipline, and performance. We take pride in ensuring fairness and transparency in our performance evaluations and career development decisions, leveraging data and technology to maintain objectivity and equity. Additionally, punctuality and planning play a key role in boosting productivity and ensuring timely completion of tasks. This helps reinforce a healthy work-life balance, which we value deeply. While we encourage a disciplined approach to work, we emphasize that extended work hours are neither expected nor encouraged. Our focus remains on smart planning, timely deliverables, and adherence to professional standards. Please be rest assured that we are here to support you and ensure you have a rewarding and successful career with us.

Employer’s Response

Dear Concerned, Our onboarding process is designed to set every employee up for success by clearly outlining role expectations from the start. We provide thorough training, ongoing mentorship, and on-the-job guidance, along with refresher sessions as needed. For our sales professionals, key responsibilities include managing counseling sessions, delivering exceptional customer service, maintaining regular follow-ups, driving closures, and focusing on revenue generation. Our decisions are not made arbitrarily. Policy changes, if any, come due to business requirement &/ or performance and its implementation is with prior intimation to the employees. Also, one month's performance has never been a criterion for evaluating anyone's promotion. All our decisions are made after careful review of performance, conduct and discipline. Our culture of meritocracy is transparently driven through technology, leaving little scope for human intervention, bias or politics to play any role in a person’s learning, work, growth or continuity. All decisions are data-driven including regrettable terminations. This meritocratic culture eliminates any reason to flatter or please anyone to get support, for continuity or growth. During your time with us, you would have seen deserving performers across genders being promoted to leadership positions. For us integrity is prime & we reinforce ethical standards in the work practices all the time. Penalties, if any, would be for any incorrect practice adopted by any member. Employees are informed of the monthly targets they must meet to qualify for commissions, with minimum billing requirements that are regularly communicated by their managers. Weekly updates on these targets, along with comprehensive product training and continuous support, are provided to help employees succeed and grow within the organization. Regular feedback is also offered by senior leaders to identify improvement areas, ensuring corrective actions are taken to help meet targets. Unfortunately, it seems that this has not been your experience, and we regret that. The dissatisfaction expressed seems to stem from our consistent reinforcement of essential conduct and behavior aligned with our values. It seems you may be facing challenges in understanding the policies & procedures. We would like to offer assistance by which we can help you overcome any difficulties faced. Please don’t hesitate to reach out to us on hr@y-axis.com.

Employer’s Response

Dear Colleague, Thank you for your feedback. We’re thrilled to hear that you value the support provided by your colleagues, mentors, and managers. Our onboarding process is designed to ensure every employee’s success, starting with clear role expectations and KRAs outlined from day one. This is reinforced through a comprehensive training program aimed at building the skills necessary for excellence. Regarding your concerns, we’d like to reaffirm our commitment to being an equal-opportunity employer. Our transparent, tech-driven performance metrics ensure that promotions and rewards are purely merit-based. The diversity and growth of our team members reflect this unbiased and inclusive approach. We offer a stable career path with ample learning and growth opportunities. Regular training, refresher sessions, and constructive feedback are key components of our supportive environment. Our metric-driven structure empowers employees with tools to enhance productivity and achieve results. To celebrate outstanding performance, we foster a culture of daily recognition and rewards. Employees who consistently meet expectations and embrace feedback experience significant growth. Conversely, those who opt not to engage may face challenges. Professionalism, discipline, and accountability remain core to our workplace culture. We encourage open communication—your feedback helps us grow. If you have further concerns, feel free to reach out at tellus@y-axis.com to arrange a meeting. We’re here to support you.

Employer’s Response

Dear Ex-Colleague, We have noted your feedback below about our work culture. With no feedback provided, we are unable to address your dissatisfactory views of work culture. Both your reporting manager and HR made efforts to schedule a meeting with you to understand and resolve your issues, but unfortunately, we did not receive a response. We recognize that our consistent feedback on discipline, policy adherence, and performance may have contributed to a misunderstanding of our work culture. We still do encourage you to get in touch with us at hr@y-axis.com to understand and address this.