This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 3 Oct, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.4
Work-Life balance
4.4
Company culture
4.0
Job Security
3.9
Skill development
3.9
Work Satisfaction
2.9
Salary & Benefits
2.0
Promotions/Appraisal
WNS is rated
3.9 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
WNS is rated
3.9 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Senior Business Associate in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2024
Likes
None
Dislikes
No appraisals, no good salary hike, no good movement to change the job profile. No physical communication or discussion with finances dept. No visibility
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Business Associate in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2024
Likes
Work & Company culture is good, learned some new things.
Dislikes
IJP or promotion policy
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Digital Marketing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2024
Likes
It was a very bad experience apart from the product that i was interested in everything was bad from management to work life balance
Dislikes
Everything about that organisation
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Worst
Dislikes
Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 07 Dec 2024
Likes
I work as a travel advisor. And this is really a smooth process. What I like most about wns is supervisor and manager's behaviour. Managers and supervisors are really nice to everyone that's the only thing one can appreciate about WNS.
Dislikes
There is no both side cab available. Just one side cab facility which you will get in return. But even if you have cab facility you have to wait for it for one hour after shift end, you ll b standing with other employees in waiting list.
No job security at all, process may ramped down and time and despite that you won't get bench period. Canteen workers are rude that even they can't give u juts a spoon if u ll ask for. This company is overall just a show off.
And most imp thing, there is no wfh not even you are on bed that means u have to come and if you take a leave that ll be considered an unplanned leave in whatever case.
Second imp thing: you ll work on 50s generation fixed system like cpu monitor where somewhere mouse is not working somewhere keyboard is not working but you have to work. There is no laptop facility. If you loose any ur belongings here even if on ur own desk no action ll be taken towards it. You won't be paid exact amount what you have got in offer letter.
Conclusion : this is a rubbish organisation except supervisors behaviour....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Pune
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Actually I don’t like anything about it.
Dislikes
Actually there is so much politics in WNS specifically manager doesn’t know how to behave and always do nonsense talk. There behaviour with employees is worst.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Pune
Full Time
·
Administration Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Nothing is there to like
Dislikes
Worst Management in all over BPO sector. No upraisal and increments. Manager treats everyone according to his mood and removes his frustration on employees. Also he is more biased towards female employees and flirts with them.
Work Details
Work days: Monday to Friday
(Strict Timings)
Analyst in
Mumbai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 07 Nov 2024
Likes
My profile was very good. My dedication towards work for 100% for which I was ever awarded from clients and WNS even.
Dislikes
No promotion in 7 years journey inspite of getting client award for excellence performance in quality.
And many quarterly league of champions award from WNS for quality and production.
My carrier growth is stuck because of no promotion, inspite of deserving 😌😌
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru (working remotely)
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2024
Likes
*Having a free Cabs
*Good Cafeteria
*Good working space
*Having a Good Team mates and
*Having Good support by a Managers
Dislikes
*There are no Tea/Coffee machines at the floor for employees
*There is a no growth and Growth is done only whn IJP comes that too if we move to other team if not our Destination remain same
* Having no hike in salary
* Having no any gifts/Vouchers or Sweet box to the Employees for Dasara or Deepavali Festival
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Cab service and supportive employees except managers.
Dislikes
Toxic Management, Poor food by vendor, high prices of food with low quality than outside the office. Zero support from TL to top management. All are very toxic, Managers are very very egoistic. Our job was to deal with Skeptical clients and managers too lol..
Zero Humanity, Infinite politics.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 17 Oct 2024
Likes
The process I'm tired for, is easy.
Dislikes
Apart from this, terrible environment and culture. The work place makes you realise that you aren't working in a corporate. Specially, the trainer! Deepak Pandey, one of the worst trainers I've met. They show their clients that they have provided their workers wfh but it's a lie, it's a wfo with no cab facility.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Oct 2024
Likes
Salary was on time Hygiene was maintained
Dislikes
No growth opportunities Bu HR are working from Delhi location should be nearby location no fun Friday activities no office parties only work
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other WNS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Worst management they are not supporting those who are not favourite
Dislikes
I have a leave in my kitty and my marriage was on 24th of November. They are not approved single leave all my leave counted under UPL. And I am chasing my leave since 4 months already advance notification I have provided.
They provided leave only girl and those who are favourite of managements.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Mortgage Underwriter in
Pune (working remotely)
Full Time
·
BFSI, Investments & Trading - Other Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
WFH option
Dislikes
Not providing internet bill reimbursement and provided dongal also not works properly. IT and management team are not approachable to employees and worst work management, they call on WhatsApp call and dominate there employees in terms of Brodband connection work production and Training period. Indirectly they treat employee like slavery unprofessionalism.
Senior Associate Operations in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
That they gives you A Job security.
Dislikes
There is no proper appraisal system in place, and yearly performance ratings are not being provided according to performance.
The knowledge of Deputy Managers regarding the process is not being evaluated. HR is not acting as a neutral party; instead, they seem to favor the Managers.
HR does not respond to the agents' concerns and often ignores them.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Noida
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Environment is very good.
Peoples are supportive.
Dislikes
I am facing some issue. Like canteen and also odd shift suddenly changed then we will typically manage yourself.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Vice President in
Mumbai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Commercial, legal and compliance savviness given that majority of leadership comes from a chartered accounting background. Consistent strong financial performance, especially the margins is a testimony to this strength.
Convenient for Maharashtra based employees as this is one of the few reputed BPM industries in this part of India.
Dislikes
Top few includes, extremely personality driven culture, increment and growth concerns for majority of the folks due to a very margin oriented approach combined with a weak positioning with the clients in some of the verticals.
High vintage of majority of senior leadership driving more of fixed way of thinking. Relatively high level of politics and blame games.
Over regulated environment.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
AM Human Resource in
Gurgaon / Gurugram
Full Time
·
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2024
Likes
nothing, bad decision to join this company bad management
Dislikes
bossy culture, bad hygiene no transport use metro and shuttle, hospital food, paid parking and workload no work from home
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Accountant
in
Pune
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Team bonding, extra-curricular activity, employer-employee transparency.
Dislikes
HIRING services, training, transport, infrastructure, IT service, app management.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Program Analyst in
Bangalore / Bengaluru
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
One of the worst companies a person can work in. Worst seniors, worst managers, they can literally go to such low levels for the sake of money. They don't even give you comp offs after making you work on those days. The company is filled with cheap blood sucking parasites. The managers are very cheap here. The company is filled with Tamilians who have somehow passed their graduation.
Dislikes
One of the worst companies a person can work in. Worst seniors, worst managers, they can literally go to such low levels for the sake of money. They don't even give you comp offs after making you work on those days. The company is filled with Tamilians who have somehow passed their graduation.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 24 Nov 2024
Likes
WNS is good but the process I was aligned was not...Airlines process...D***A
You can learn how to fool people and succeed by using wrong methods
Dislikes
No job security
Too much of politics
Double faced people
Leader is a job eater...hypocrat
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Administrator in
Pune
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Bad organization
Dislikes
No job security salary issue every month mention night shift allonces but not provide in offer later mention package and provide different amount our all batch have same issue and suddenly hr email sent and mention in e-mail that you are on reemplyeemet development and you have 60 days you can search new job bad organization don't join bad office ac any time feeling hot on floor pathetic management...Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about WNS's Senior Business Associates
How is WNS to work for?
WNS is rated 3.9 out of 5, based on 3 reviews by employees on AmbitionBox.
WNS is known for Work-Life balance which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 2.9 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 4.4 at WNS by 3 employees. While job security is rated 4.0 and work-life balance is rated 4.4 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.