VSynergize Outsourcing Senior Customer Service Associate Reviews

Likes

Nothing in this organisation is to be liked about. All they do is fake promises all the time.

Dislikes

Management sucks and the owner is still blindfolded by the top management because the owner trusts him a lot. No job security as you can be asked to leave anytime as we all 72 employees were asked to leave at once. In order to retain the employees they will give you fake promises of additional incentives but after giving it for a month or two they will stop it again. DM and DGM are random people who do not have any idea how to run the business. No professionalism in the organisation. Mr. Agarwal atleast understand now that you have given the organisation in the wrong hands....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Being part of this company is making me a better professional. With time, we here have embraced a client-focused way of working. It's made us adaptable to different corporate cultures and requirements. This approach brings continuous real-time learning experiences. So, I am getting a decent work exposure.

Dislikes

Some people tend to be pejorative in how they approach things.

Likes

Nothing

Dislikes

Job security and automacpher

Likes

Nothing

Dislikes

everything

Dislikes

Likes

Salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

None

Dislikes

None as if now

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst Organisation.

Dislikes

Everything. There is nothing to be liked. Worst Organisation.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No good things to mention

Dislikes

The company has use less Deputy Managers who will suck the blood out of you. If you get PL (Paid Leave) they will ask you to compensate it by working on your weekly off. Appraisal is only for 1000/- to 2000/- max. Transport is not free. Salary is paid on 7 of every month. When you start asking question why etc thats it the Deputy managers will start to trouble you. When you have any concern & you speak to the HR, you will get 1 fixed answer We will get back to you....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

If you're keen, there's a cross-domain opportunities waiting. Alongside your usual tasks, you can dive into cross-training. It's a definite route for career growth if you're dedicated and hardworking. Here, in this company, your learning will never halt- it's the perfect mix of earning and endless learning.

Dislikes

Occasionally, there could be delays in receiving responses from superiors because they might be occupied with their own tasks or responsibilities.

Likes

Thanks a lot to the company for offering us a personal medical coverage. Apart from the medical coverage, we also have regular health and wellness programs led by industry experts. These sessions are thorough, informative, and incredibly helpful in keeping us aware and understanding the advantages of leading a healthy lifestyle. I would count it as the best benefit that we have.

Dislikes

Nothing that could disturb our work flow. All good here.

Likes

The flexibility here allows me to manage tasks effectively and infuse creativity into every assignment. Having the freedom to share my creative ideas with my superiors is something I truly appreciate. Interacting with customers and solving problems teaches me a lot. The added responsibility as a senior kind of opportunity that is aiding me in learning many new perspectives. I also get to share my experiences and opinions when asked, which makes me feel like my leadership journey has begun....Read More

Dislikes

There are no hitches; it;s a great place to work.

Likes

What I admire most about this organization is their rewards and recognition system. It ensures that every top achiever gets recognized and appreciated. When my work was acknowledged in front of everyone last year, it boosted my confidence significantly. It's a great way to support and motivate employees, I believe.

Dislikes

When you work overtime, you end up getting home pretty late.

Likes

Glad to have the chance to work with high-demand, specialized technologies. It's an opportunity for me to become an expert in a specific area, which has made me stand out in my area of expertise. Dealing with new challenges and problems here is the part of my everyday chores. My seniors are always there to help and support me, which is what I truly appreciate. We share ideas and have a good time together as colleagues. The workplace culture here is really nice....Read More

Dislikes

Some days, you need to manage multiple tasks at once.

Likes

Quite content with my job role being a Senior Customer Executive. Maintaining good relationships with customers and clients, and making sure to help them with relevant resolutions over their concerns it's what I do on routine basis. Sometimes, yes, it does feel monotonous to work, but that's what the process is all about. There are challenges that keep things interesting through.

Dislikes

I didn't see any con factor yet.

Likes

Dislikes