Vkalp BPO Executive Reviews

Likes

As a fresher it was very challenging to generate leads. Because it was outbound sales process and many clients was getting repeated annoying calls and I had to face 'Gaaliya' many times from clients.

Dislikes

Because it was not a sales process. It was like a crime. We were forcing the clients any how to make their profile on india mart platform. So many times it was impossible because clients disconnected our calls just after picking up. And team leader was threatening me to fire.

Work Details

Very bad building infrastructure. Canteen was very hot. And ac does not work.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

That was my first job and there was lots of tension but that was nice

Dislikes

Work tension

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

On time salary, good quality training, environment

Dislikes

Extreme work pressure, leave policy

Work Details

Good experience

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture is good

Dislikes

Environment is very bad and also partiality

Work Details

Average

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If we talk about job security then it is the worst company ever who never think about employees, highly work pressure for agents, Poor management and policies.

Dislikes

In this corona duration company has removed all employees and not paid ever basic allowance for basic need like and food.

Work Details

I have joined vkalp as process associate and later promoted as quality analyst.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The most which i like in this company is that here any promotion is not bounded on education Qualification, personality, tenurity and other like this... If anyone have skills will definitely got promotions. Working environment is like a home and all the staff and team members are like a family member. Proper decorum, time to time enjoyment. And many more

Dislikes

The only one thing which i don't like is salary for support, agent can earn insentive but there is no extra earning benefits for support staff.

Work Details

I'm working as senior quality analyst and my work is to find and crub the process gap and handling the QC team, client intervention, all kind of reports and ideas to improve quality score.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

i some gain mu skill

Dislikes

bcoz there not good facility and operation team behavior

Likes

N/A

Dislikes

N/a

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.