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VKALP Outsourcing Services

Compare

based on 73 Reviews

Filter reviews by

VKALP Outsourcing Services Team Lead Operations Reviews

based on 5 reviews

Updated 30 Aug, 2022

Overall Rating

4.9/5

How AmbitionBox ratings work?

Category Ratings

4.9

Job Security

4.9

Salary & Benefits

4.9

Skill development

4.5

Work Satisfaction

4.1

Promotions/Appraisal

3.6

Work-Life balance

3.2

Company culture

5 reviews found

Sort by: Popular

Team Lead Operations in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 30 Aug 2022

Likes

All good all good

Dislikes

NANANANA

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Aug 2018

Likes

Na

Dislikes

Na

Work Details

Interesting

Work days: Monday to Saturday (Strict Timings)

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Team Lead Operations in Jaipur

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 May 2022

Likes

They teach all from down to up and support

Dislikes

Food facility and canteen not good

Work Details

This was good I learn many things from their

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 21 Jan 2019

Likes

Friendly working environment

Dislikes

External hiring

Work Details

9 month associate, 11 month WFM, 30 month as team leader till the the date

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Jaipur

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 26 Jul 2018

Likes

To start your carrier in BPO so Vkalp is good one and there are many things to learn and grow yourself.

Dislikes

I don't have any dislike about Vkalp.

Work Details

I joined as process associate and performed well and achieved my all KPI so I got promotion as TL after some time. It was unforgettable moment for me and in my TL tenure I learnt lots of thinks.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

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Similar Designation Reviews

QTL in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Oct 2020

Likes

I started my career here as a quality auditor while with learning new things everyday and with the support of all seniors I got promoted as a QTL. It is really nice to work with this organization where you can find that it's not like an office but here it becomes your second family. If we talk about learnings and skill development all managers are very supportive and will help you on every step.

Dislikes

You will never want to leave this company. That's only bad thing about this organization 😉.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Process Trainer in Jaipur

Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Oct 2021

Likes

Healthy working environment, friendly people. Supportive managers and team members. Work pressure is not much as compared to other organizations.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Call Center Executive in Jaipur

Verification Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 12 Mar 2019

Likes

Low salary

Dislikes

Low salary

Work Details

Tele verification

Work timings: Strict Timings

Work related travel: This is a desk job.

Other VKALP Outsourcing Services Reviews

BPO Associate in Jaipur

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Jun 2024

Likes

I agree that the vkalp provides employment opportunity but misbehaving with the staff is not right and blaming someone without knowing the reason is not right at all.

Dislikes

I agree that the vkalp provides employment opportunity but misbehaving with the staff is not right and blaming someone without knowing the reason is not right at all.

Work Details

Work related travel: This is a desk job.

Team Lead in Jaipur

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 16 Oct 2023

Likes

Overall experience is fine in India mart leap process Ankit sir will always support at the end, even for pres-shift he can can scold for performance but any how at the end he will support and guidance

Dislikes

Company does not have EPF, system and floor feels like 3rd class call center no more growth also now a days 5 days working on almost all shift here is 6 days suggestion atleast needs to do 5.5 day working

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Jaipur

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 27 Apr 2024

Likes

Good for freshers who wants to improve skills and learn about how to work

Dislikes

Salary is very low in this generation 9000 is not good to survive in Jaipur

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Jul 2024

Likes

Nothing

Dislikes

Nothing is good there, One of the worst office I seen

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate in Jaipur

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 21 Jul 2024

Likes

HR behaviour is good and manager behaviour is good

Dislikes

Staff behaviour is not good process is not good

Tele Sales Executive in Jaipur

Full Time

·

Telesales Executive Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 10 Sep 2023

Likes

The Hr team is very much supportive and always encourages to do better. The TL are good and always there to help you.

Dislikes

The manager over there has only one target to do sale... He is always in every sentence of his conversation focus on sale, doesn't matter what is the situation.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Jaipur

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 24 Nov 2024

Likes

Nothing

Dislikes

Job security 0%,work -120%, value - minus 150 %,self respect - minues 110 %

Assistant Manager in Jaipur

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 14 Oct 2024

Likes

Workload was okay

Dislikes

Management should be strong for female employees

Work Details

Work policy: NA

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Jaipur

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 28 Apr 2023

Likes

Seniors behaviour are very good with their team members

Dislikes

Parking facility is nor good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager Operations in Jaipur

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Jan 2023

Likes

Job security and friendly work environment

Dislikes

Less salary and limited opportunities at higher level

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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VKALP Outsourcing Services Team Lead Operations Reviews by Locations

VKALP Outsourcing Services Team Lead Operations Jaipur Reviews

VKALP Outsourcing Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 VKALP Outsourcing Services reviews submitted by VKALP Outsourcing Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if VKALP Outsourcing Services is the right compan...Read more

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VKALP Outsourcing Services Team Lead Operations Reviews

Working Days for VKALP Outsourcing Services Team Lead Operations

based on 5 reviews

Monday to Saturday

100%

Work Timings for VKALP Outsourcing Services Team Lead Operations

based on 5 reviews

Flexible timing

Strict (10am - 7pm)

80%

20%

Shift Timings for VKALP Outsourcing Services Team Lead Operations

based on 5 reviews

Day shift

100%

Business Travel for VKALP Outsourcing Services Team Lead Operations

based on 5 reviews

No travel

75%

Within city

25%

VKALP Outsourcing Services Team Lead Operations Salary

based on 8 salaries

₹1.6 L/yr - ₹3.4 L/yr

55% less than the average Team Lead Operations Salary in India

View more details

Employee Benefits for VKALP Outsourcing Services Team Lead Operations

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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3.4

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3.9

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3.7

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3.7

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