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VKALP Outsourcing Services

Compare

based on 79 Reviews

About
Reviews
79
Salaries
302
Interviews
2
Jobs
1
Benefits
9
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Filter reviews by

VKALP Outsourcing Services Customer Care Executive Reviews

Updated 26 Jul, 2024

Overall Rating

2.2/5

based on 4 reviews

Rating distribution

5

1 (25.0%)

4

0 (0%)

3

2 (50.0%)

2

0 (0%)

1

1 (25.0%)

Category Ratings

2.2

Company culture

2.2

Job security

2.2

Salary

2.2

Work-life balance

2.2

Skill development

2.2

Work satisfaction

1.7

Promotions

What employees say about VKALP Outsourcing Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

25% employees reported

View more detailed insights

VKALP Outsourcing Services is rated 2.2 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects a below average employee experience, indicating poor sati ... Read more

VKALP Outsourcing Services is rated 2.2 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Customer Care Executive in Jaipur

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Apr 2024

Likes

Good for freshers who wants to improve skills and learn about how to work

Dislikes

Salary is very low in this generation 9000 is not good to survive in Jaipur

Promotions - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jul 2024

Likes

Nothing

Dislikes

Nothing is good there, One of the worst office I seen

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Jaipur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 May 2022

Likes

company activities, management and all seniors behavior

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

very good

Work timings: Strict Timings

Customer Care Executive in Jaijaipur

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 03 Jul 2021

Likes

This company hires anyone,if they have even little knowledge of English.i dont know if it's a good thing or bad.but yes,you won't have a problem finding job here .

Dislikes

Lot of politics involved and the management doesn't address our issues.lots of corruption involved,and you could see that in the salary, salary is not good.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about VKALP Outsourcing Services?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Team Lead in Jaipur

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 16 Oct 2023

Likes

Overall experience is fine in India mart leap process Ankit sir will always support at the end, even for pres-shift he can can scold for performance but any how at the end he will support and guidance

Salary - Good
Skill development - Good
Work satisfaction - Good

Dislikes

Company does not have EPF, system and floor feels like 3rd class call center no more growth also now a days 5 days working on almost all shift here is 6 days suggestion atleast needs to do 5.5 day working

Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Jaipur

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 24 Nov 2024

Likes

Nothing

Dislikes

Job security 0%,work -120%, value - minus 150 %,self respect - minues 110 %

Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Customer Support Executive in Jaipur

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Apr 2023

Likes

Seniors behaviour are very good with their team members

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Parking facility is nor good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Jaipur

Full Time

·

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 29 Apr 2023

Likes

All good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Jaipur

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Sep 2022

Likes

The best thing working here is leadership.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent

Dislikes

Attrition

Salary - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Jaipur

Full Time

·

Category Management & Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Jun 2023

Likes

Only you will gate salary in amount whichever lower in industry and nothing is there to learn only you will able to make lead

Job security - Good

Dislikes

All about I don't have anything to like or positive in vklap

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: Both Option Available

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Jaipur

Full Time

·

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2022

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary is decent but career growth is slow.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Telecalling Executive in Jaipur

Full Time

·

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Oct 2024

Likes

Old building

Dislikes

Not support to their employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Jaipur

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 06 Mar 2023

Likes

Nothing at all

Dislikes

Everything at all

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Process Associate in Jaipur

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 Mar 2021

Likes

Good

Dislikes

Good

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Nothing

Other VKALP Outsourcing Services Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

BPO Associate in Jaipur

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Jun 2024

Likes

I agree that the vkalp provides employment opportunity but misbehaving with the staff is not right and blaming someone without knowing the reason is not right at all.

Dislikes

I agree that the vkalp provides employment opportunity but misbehaving with the staff is not right and blaming someone without knowing the reason is not right at all.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work related travel: This is a desk job.

Tele Sales Executive in Jaipur

Full Time

·

Telesales Executive Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Sep 2023

Likes

The Hr team is very much supportive and always encourages to do better. The TL are good and always there to help you.

Salary - Good
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

The manager over there has only one target to do sale... He is always in every sentence of his conversation focus on sale, doesn't matter what is the situation.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Jaipur

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 14 Oct 2024

Likes

Workload was okay

Work-life balance - Good

Dislikes

Management should be strong for female employees

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work policy: NA

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Jaipur

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2025

Likes

Skill development - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Associate in Jaipur

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jul 2024

Likes

HR behaviour is good and manager behaviour is good

Dislikes

Staff behaviour is not good process is not good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Assistant Manager Operations in Jaipur

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2023

Likes

Job security and friendly work environment

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Less salary and limited opportunities at higher level

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Bpo Process Associate in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Feb 2023

Likes

Here atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Parking area

Work Details

Work timings: Strict Timings

Telecaller in Jaipur

Full Time

·

IT & Information Security - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2025

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Field Sales Executive in Jaijaipur

Full Time

·

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2022

Likes

Good working Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Jaipur

Full Time

·

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2023

Likes

All good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all good

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Claim your company page and respond to reviews as an employer.

More about working at VKALP Outsourcing Services

HQ - Jaipur, Rajasthan, India
BPO
201-500 Employees (India)

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VKALP Outsourcing Services Reviews by Designations

VKALP Outsourcing Services Process Associate Reviews
VKALP Outsourcing Services Team Lead Reviews
VKALP Outsourcing Services Team Lead Operations Reviews
VKALP Outsourcing Services Customer Support Executive Reviews
VKALP Outsourcing Services Quality Analyst Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 VKALP Outsourcing Services reviews submitted by VKALP Outsourcing Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if VKALP Outsourcing Services is the right compan...y for you. 75% employees reported the work timings at VKALP Outsourcing Services as Strict timing. Read more

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VKALP Outsourcing Services Reviews >
VKALP Outsourcing Services Customer Care Executive Reviews

VKALP Outsourcing Services Customer Care Executive Salary

based on 12 salaries

₹1 L/yr - ₹3 L/yr

33% less than the average Customer Care Executive Salary in India

View more details

Employee Benefits for VKALP Outsourcing Services Customer Care Executive

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

Compare VKALP Outsourcing Services with

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3.2

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4.2

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3.3

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Elcamino Software

3.1

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