Vertex Global Services Customer Success Associate Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 1 Aug, 2023
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.1
Work Satisfaction
4.1
Company culture
4.0
Skill development
4.0
Promotions/Appraisal
3.9
Salary & Benefits
3.9
Work-Life balance
3.7
Job Security
Vertex Global Services is rated
4.1 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Global Services is rated
4.1 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Vertex Global Services Customer Success Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Customer Success Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 01 Aug 2023
Likes
1. Fun Friday's were funny
2. They celebrate all functions with love
3. That's it. Nothing else.
Dislikes
1. The Management was very bad. They follow autocratic leadership style.
2. IJP was introduced and then they cancelled it without telling anyone
3. They changed potice period policy and didn't inform the entire organisation and when people resigned then they are saying oh yeah! We've changed the rules.
4. No growth. They hired theupper management from a BPO and their mindset is like very small. They can't even speak in English and they expect the things to be in done in a seamless way and that too in a salary like 15K.
5. Unnecessary attitude in upper level management
6<mark style="background-color: #fff5e4;">. Don't pay the FnF amount</mark>. Employees had to wait 3-4 months to get the FnF amount.
7. If we are doing WFH and the mouse or keyboard is not working then the employee will have to go to office and change it. And they send someone then that guy will order like - hey I'm here in this area, come and take your belongings.
8. It's just pathetic. Can't describe in words....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Success Associate in
Gurgaon / Gurugram
Full Time
·
Business Outsourcing company Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Mar 2023
Likes
One of the worst company. Management is very poor. No employee care. Always delay in salary. They the deduct the money even I had PL. Shifting LOB frequently.
Dislikes
Delay in salary and no paid leaves.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Success Associate in
Udyog vihar phase 4 Gurgaon Haryana
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2022
Likes
The environment of the company is good and the staff of this company is good
Dislikes
The management, the workpower contolling, salary issues and no support for the agents
People also ask about Vertex Global Services's Customer Success Associates
How is Vertex Global Services to work for?
Vertex Global Services is rated 4.1 out of 5, based on 26 reviews by employees on AmbitionBox.
Vertex Global Services is known for Work Satisfaction which is rated at the top and given a rating of 4.1. However, Job Security is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Vertex Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vertex Global Services?
According to AmbitionBox ratings, Vertex Global Services employees rate its salary and benefits as 3.9 out of 5. You can know more about Vertex Global Services Salaries at AmbitionBox
How is the work culture at Vertex Global Services?
Work culture is rated 4.1 at Vertex Global Services by 26 employees. While job security is rated 3.7 and work-life balance is rated 3.9 at Vertex Global Services. Read detailed reviews by employees of Vertex Global Services on AmbitionBox.
Tell us how to improve this page.
Vertex Global Services Customer Success Associate Reviews by Locations