Vcare Call Center Senior Customer Service ExecutiveNoida Reviews
based on 4 reviews
Updated 17 Sep, 2022
Overall Rating
1.8/5
How AmbitionBox ratings work?
Category Ratings
1.8
Salary & Benefits
1.8
Work Satisfaction
1.6
Work-Life balance
1.6
Company culture
1.3
Skill development
1.1
Promotions/Appraisal
1.1
Job Security
Vcare Call Center is rated
1.8 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vcare Call Center is rated
1.8 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vcare Call Center Senior Customer Service Executive Noida Reviews
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4 reviews found
for
"salary"
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Senior Customer Service Executive in
Noida
Full Time
·
Operational Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Sep 2022
Likes
Work culture is good as a Bpo has. Salary on time, overtime pay is on time. Work life balance is on toss being in night shift that too with extra hours of working. Management is helpful HR department is okay.
Dislikes
Extended working hours on the name of process requirements, less leaves get approved even when you apply one month in advance. job security is on toss as no body knows which day client will report any issues either with quality, or certain customer's email against any associate.
Transport department running the process.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Unfortunately, there is no security in a job.
Dislikes
The team management is not worth it and no opportunity for career growth. The compensation was there and slow growth.
Work Details
It was challenging and can't explore new things.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2018
Likes
I worked with vcare more than 7 years and I was happy working with this organisation. Most important thing is salary which I got on time every month. There is no delay in salary part. Worked with three projects but did not feel any work pressure.
Dislikes
No job security
Work Details
Work days: Alternate Saturday off
Senior Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 13 Aug 2018
Likes
Salary was ok and work pressure was not there.
Dislikes
job security was not there process goes they fire employee without any prior notice.
Work Details
I was working there as Customer service executive. I used to answer and resolve queries of customers on call related to their product.
People also ask about Vcare Call Center, Noida Senior Customer Service Executives
Is Vcare Call Center, Noida a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.8 out of 5 from over 4 employee reviews, it's clear that most senior customer service executives have a below average experience working at Vcare Call Center, Noida. Salary & Benefits holds the highest rating at 1.8, while job security is rated the lowest amongst all factors at 1.1. Read reviews about salary & benefits and job security on AmbitionBox.
Does Vcare Call Center, Noida pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Vcare Call Center, Noida senior customer service executives rate their salary and benefits at 1.8 out of 5, based on 4 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vcare Call Center, Noida's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Vcare Call Center, Noida for senior customer service executives, click here.
How is the work culture at Vcare Call Center, Noida for Senior Customer Service Executives?
Work culture at Vcare Call Center, Noida for senior customer service executives is rated 1.6 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Vcare Call Center, Noida for senior customer service executives, click here.
How is the job security at Vcare Call Center, Noida for Senior Customer Service Executives?
Based on 4 reviews on AmbitionBox, Vcare Call Center, Noida's senior customer service executives rate job security at 1.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vcare Call Center, Noida. To read reviews about job security at Vcare Call Center, Noida for senior customer service executives, click here.