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Vcare Call Center

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3.2

based on 186 Reviews

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Vcare Call Center Senior Customer Service Executive Noida Reviews

based on 1 review

Updated 17 Sep, 2022

Overall Rating

1.8/5

How AmbitionBox ratings work?

Category Ratings

1.8

Salary & Benefits

1.8

Work Satisfaction

1.6

Work-Life balance

1.6

Company culture

1.3

Skill development

1.1

Promotions/Appraisal

1.1

Job Security

Top Mentions in Vcare Call Center Senior Customer Service Executive Noida Reviews

1 review found

Sort by: Popular

Senior Customer Service Executive in Noida

Full Time

Operational Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 17 Sep 2022

Likes

Work culture is good as a Bpo has. Salary on time, overtime pay is on time. Work life balance is on toss being in night shift that too with extra hours of working. Management is helpful HR department is okay.

Dislikes

Extended working hours on the name of process requirements, less leaves get approved even when you apply one month in advance. job security is on toss as no body knows which day client will report any issues either with quality, or certain customer's email against any associate. Transport department running the process.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

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Career Advice

2w (edited)

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

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Vcare Call Center Noida Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Vcare Call Center review submitted by Vcare Call Center employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vcare Call Center is the right company for you. 34% of e...Read more