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Urban Company

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Urban Company Customer Success, Service & Operations Department Reviews

Updated 21 Jan, 2025
Overall Rating
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3.4/5
based on 13 reviews

Rating distribution

Category Ratings

3.5

Skill development

3.3

Company culture

3.3

Salary

3.2

Work satisfaction

3.1

Work-life balance

2.8

Promotions

2.7

Job security

What employees say about Urban Company?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

58% employees reported

Monday to Saturday

Monday to Saturday

40% employees reported

Flexible timing

Flexible timing

54% employees reported

No travel

No travel

57% employees reported

Gender based rating

3.3
female

Rated by Women

52 reviews

3.4
male

Rated by Men

149 reviews

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Top Mentions in Urban Company Customer Success, Service & Operations Department Reviews

13 reviews found for "learning"

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People also ask about Urban Company's Customer Success, Service & Operations Department

Is Urban Company's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 13 employee reviews, it's clear that most employees have an average experience working at Urban Company's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.7. Read reviews about skill development and job security on AmbitionBox.
Does Urban Company's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Urban Company's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 13 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Urban Company's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Urban Company's Customer Success, Service & Operations Department, click here .
How is the work culture at Urban Company's Customer Success, Service & Operations Department?
Work culture at Urban Company's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 13 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Urban Company's Customer Success, Service & Operations Department, click here .
How is the job security at Urban Company's Customer Success, Service & Operations Department?
Based on 13 reviews on AmbitionBox, Urban Company's Customer Success, Service & Operations Department employees rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Urban Company's Customer Success, Service & Operations Department. To read reviews about job security at Urban Company's Customer Success, Service & Operations Department, click here .
Is work from home available at Urban Company's Customer Success, Service & Operations Department?
According to AmbitionBox, 10% of Urban Company's Customer Success, Service & Operations Department employees work from home permanently, 58% work from the office, and 32% follow a hybrid model, based on 54 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Urban Company's Customer Success, Service & Operations Department?
To get a job at Urban Company's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Urban Company interview questions and practice your responses to prepare thoroughly.

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