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upGrad
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Filter reviews by upGrad Student Success Manager Reviews
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What employees say about upGrad?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
89% employees reported
Flexible timing
78% employees reported
No travel
87% employees reported
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Rated by Women
3 reviews
Rated by Men
5 reviews
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10 reviews found
Student Success Manager in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good.
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Please give the appraisal and promotion to worthy candidate
Work Details
Work days: Monday to Friday (Flexible Timings)
Student Success Manager in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
its an field job but yeah it has their own perks and cons. work life balance is quite good but that also depend on your work and tasks
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothings as such but workload needs to be managed properly
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Student Success Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Well job is quite very good and paralley it is hectic also. Payout is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Workload management of the company is not that good need to work on that
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Student Success Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work profile was upto the expectation and colleagues are helpful. There is good scope for learning and skill development.
Dislikes
Extended working hours hence no work life balance, no recognition or appreciation. Managers don’t have time. Keep harassing students and employees for referrals. Salary is less and no increment.
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Student Success Manager in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Well working experience with Upgrad is quite good it is literally interesting. It helps a lot in terms of skills development and learning.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Well some of the time pressure feels more than the usually and we have to work on that
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Student Success Manager in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall Job is quite good. The office working environment is good while working here it helped me a lot in terms of growth and skills development.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Well the working time get bit hectic some of the day. Need to work longer
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Student Success Manager in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Well the company working culture is quite good and helping also. Somewhere worklife balance is there
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Well things are quite good but the payscale can be increased for this position
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Student Success Manager in Mumbai
Learning Experience Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing colleagues and product services.
Dislikes
Senior management is unclear on the steps taken to reach a goal. Treat people's careers as a joke. Biased Promotions. Expecting everyone to give 10hrs everyday to work. No regard for the burnout or mental fatigue caused. Zero job security, management doesn't even have courtesy to offer severance. They will keep increasing targets toprove your performance is low. HR is a joke. Management doesnt believe in positive communication, instead they breed a toxic work culture which will leave you feeling incapable at all times....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Student Success Manager in Mumbai
Full Time
Sales & Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Well the job is quite good parallely it is also very hectic. pay is also good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It gets hectic always and management needs to work on load management of their employee
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Student Success Manager in Mumbai
Full Time
Sales & Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Payscale is quite good. Salary always get credited in account on time
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Well some of the senior guy are egoist and rude
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about upGrad
Similar Designation Reviews
Analyst in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing except the brand of Ronnie Screvala
Dislikes
1. Bad culture of hire and fire 2. As soon as you spend sometime in the company and your salary increases, you become the first one to get fired irrespective of your contributions 3. ZERO job security 4. Frequent changes to organizational strategies 5. No policies related to improvement of employee engagements 6. No flexibility regarding work from home irrespective of any urgencies 8. No investment in improving processes regarding financial operations at this scale. Everything is manual highly prone to manual errors 9. All the business verticals work in their own silos without any integration and synergies 10. No objectivity on firing of people. Even one quarter of bad performance and you are on your way out even if you couldn't have influenced any decisions yet you are victim of bad management decisions. And this is the story of each and every quarter...Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Operations Manager in Jaipur
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid Model
Dislikes
Salary, promotion and work life balance
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Work-life balance - Good
Dislikes
Prefer not to say
Senior Associate in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The flexibility is the best
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Customer Success Manager in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Lack of clarity in my vertical
- Job security - Poor
Work Details
Work policy: Travlling job required 5 days filed hitting job
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Associate in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My team
Dislikes
Work culture, No office perks
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Executive in Bangalore / Bengaluru
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working environment
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing as of now
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Business Development Manager in Mumbai
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture is too good
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
No dislikes
Senior Associate in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Smooth
Dislikes
Work on weekends and no work from home and have to work while you apply for leave also
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Analyst in Bangalore / Bengaluru
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Micro management at its best. The managers shout at you in meetings even tho you work in non sales.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Other upGrad Reviews
Data Scientist in Bangalore / Bengaluru
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing to say.No job security, you can be fired any time.Avoid it.Never join this company if you care about your career
Dislikes
Everything.no job security,no professional growth.Run their business by scamming people.The walpaper on employee screen says: sorry no gurantee to leaners , no gurantee to jobs, no gurantee to salary increments,No gurantee to loans .Misselling to learners violates our commitment integrity.It is illegal! But what they do is pure scamming
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Program Advisor in Mumbai
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is definitely very good over all as they are quite employee centric and has a very healthy environment. Supportive managers and peers until you are intentions towards the company is good. For someone who is not serious I would still say that the company will take care of you but only till a specific amount of time.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Compensation can be a little better
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Product Manager in New Delhi
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is a typical 'one-man show' type of company, managed entirely by one person. There’s not much to like about it. I worked here for approximately four years, and based on my experience, I strongly advise against leaving a good job to join this company. Most people barely last 4-5 months here; either they quit out of frustration, or they get fired. If you’ve heard positive things about this company, it’s likely because of paid influencers or biased opinions....Read More
Dislikes
Everything i disliked even you can not take more than 2 tea in a day. In the admin team Hemant Bajpai he is pushing everyone to cost cut on everything even on drinking water. So on your next assignment bring water with you from your home.
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Digital Marketing Manager in Bangalore / Bengaluru
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. Only thing is special occasions events and snacks will be provided, that also not so great.
Dislikes
Obviously pathetic work life balance. Extended working hours. Unplanned meetings so long time till 12PM midnight. They plan such sale offers that u need to sit and work (like no other option) on weekends. HR's are not good at all. I donno why they call themselves as Human resource. They do their jobs and responsibilities exactly opposite to their title. Note: The review's mentioned for the company are most of them are fake. It is asked by HR's to employees write so positive reviews by creating some fake accounts. Not at all recommended to join in this company. Its upto u again....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your feedback with us. We genuinely regret to hear that your experience did not meet your expectations, particularly regarding work-life balance and management support. We are committed to fostering a better environment and will carefully consider your comments as we strive to improve our processes and employee satisfaction.
Inside Sales Associate in Bangalore / Bengaluru
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary Company Culture Skill development
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Timings
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Assistant Accounts Receivable Manager in Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
- Promotions - Poor
Overall Rating
Manager Training & Development in Gurgaon / Gurugram
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
Senior Academic Counsellor in Kolkata
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Test Engineering Manager in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
- HQ - San Francisco,California, United States
- EdTech
- 5k-10k Employees (India)
- Internet
- Education & Training
- Hardware & Networking
- Software Product
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 upGrad reviews submitted by upGrad employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if upGrad is the right company for you. 89% of employees reported the working ...days at upGrad as Monday to Friday. 78% employees reported the work timings at upGrad as Flexible timing. Read more- Home >
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