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3.8

based on 1.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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upGrad Customer Success, Service & Operations Department Reviews

Updated 2 Dec, 2024

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People also ask about upGrad's Customer Success, Service & Operations Department

How is upGrad to work for?
upGrad is rated 3.7 out of 5, based on 165 reviews by employees on AmbitionBox. upGrad is known for Work-Life balance which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at upGrad read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at upGrad?
According to AmbitionBox ratings, upGrad employees rate its salary and benefits as 3.5 out of 5. You can know more about upGrad Salaries at AmbitionBox
How is the work culture at upGrad?
Work culture is rated 3.5 at upGrad by 165 employees. While job security is rated 3.4 and work-life balance is rated 3.6 at upGrad. Read detailed reviews by employees of upGrad on AmbitionBox.
Is work from home available in upGrad?
According to AmbitionBox, 4% upGrad employees work from home permanently, 4% work from office 3 days/week, and 12% work from office 2 days/week (based on 25 AmbitionBox reviews in last 6 months).

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Work Policy at upGrad Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 25 reviews in last 6 months

Work from office

Work from office

64%
Hybrid

Hybrid

32%

Other hybrid work policies

16%

2 days/week from office

12%

3 days/week from office

4%

Permanent work from home

Permanent work from home

4%
Join upGrad 10M+ learners have transformed their careers - now it’s your turn.

Gender Based Ratings at upGrad Customer Success, Service & Operations Department

based on 152 reviews
3.6
Rated by 64 Women

Rated 3.7 for Work-Life Balance and 3.7 for Company Culture

women
3.7
Rated by 88 Men

Rated 3.5 for Salary & Benefits and 3.5 for Work-Life Balance

men
Associate
46 salaries
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₹3.4 L/yr - ₹7.5 L/yr

Admission Counsellor
36 salaries
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₹2.6 L/yr - ₹10.8 L/yr

Senior Associate
33 salaries
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₹5 L/yr - ₹13.6 L/yr

Assistant Manager
23 salaries
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₹5 L/yr - ₹15.5 L/yr

Senior Admission Counsellor
15 salaries
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₹6 L/yr - ₹9 L/yr

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freemeal
Free meal
4 total responses
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
8 total responses
+2 more benefits
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