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Universal Sompo General Insurance

Compare

based on 422 Reviews

About
Reviews
422
Salaries
2k
Interviews
22
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14
Benefits
42
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Filter reviews by

Universal Sompo General Insurance Customer Success, Service & Operations Department Reviews

Updated 2 Feb, 2025

Overall Rating

3.8/5

based on 37 reviews

Rating distribution

5

21 (56.8%)

4

6 (16.2%)

3

5 (13.5%)

2

1 (2.7%)

1

4 (10.8%)

Category Ratings

3.9

Salary

3.8

Work-life balance

3.7

Promotions

3.7

Work satisfaction

3.6

Company culture

3.6

Skill development

3.5

Job security

What employees say about Universal Sompo General Insurance?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

39% employees reported

Flexible timing

42% employees reported

No travel

55% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

8 reviews

4.3

Rated by Men

29 reviews

Universal Sompo General Insurance is rated 3.8 out of 5 stars on AmbitionBox, based on 37 company reviews.This rating reflects an average employee experience, indicating modera ... Read more

Universal Sompo General Insurance is rated 3.8 out of 5 stars on AmbitionBox, based on 37 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.8

• 37 Reviews

BFSI, Investments & Trading

4.0

• 143 Reviews

Sales & Business Development

3.9

• 42 Reviews

Finance & Accounting

2.7

• 20 Reviews

Marketing & Communication

4.5

• 19 Reviews

Administration & Facilities

4.1

• 12 Reviews

Top Mentions in Universal Sompo General Insurance Customer Success, Service & Operations Department Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

37 reviews found

Sort by: Popular

Grievance Manager in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 16 Aug 2024

Likes

Flexible Working hours,

Salary - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Management is not all good

Skill development - Poor
Job security - Bad
Company culture - Poor

Work Details

Work policy: Working Saturday work from Anywhere, mon to fri WFO

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Executive Coordinator in Noida

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Apr 2022

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Back Office Executive in Uttar Pradesh

Full Time

·

Branch Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2022

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Company is very good platform

Work Details

Good

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Top Universal Sompo General Insurance Interview Questions

asked in Management Trainee Marketing interview

Q1. Should health insurance come under general Insurance or life Insurance

View answer (1)

asked in Relationship Manager interview

Q2. And reason for relieving

View answer (1)

asked in Statistical Analyst interview

Q3. When, how and where. Keep everything intact and real.

View answer (1)

Cluster Relactionship Manager in Vijayawada

OEM Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Mar 2022

Likes

Good organisation

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Operations Management Trainee in TEYNAMPET

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

Salary

4.0

Skill development

Job security

Promotions

Work satisfaction

Company culture

Work-life balance

posted on 01 Jun 2022

Likes

CLAIM SETTLEMENT AND RESPONSIBLE IS GOOD.

Skill development - Good

Dislikes

Not like

Work Details

Work days: Monday to Saturday (Strict Timings)

In charge Provider Management Team (Manager) in Noida

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

5.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Jan 2021

Likes

During Covid period they supported now these days every employee keep frustrated due restructuring. Frequently they r transferring to one state to other state one department to other department without Emp and his superior consent . Off the track the r telling to leave the organisation

Work satisfaction - Excellent

Dislikes

Current situation of restructuring

Skill development - Bad
Job security - Bad
Promotions - Poor
Work-life balance - Bad

Work Details

Dissatisfied

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Executive in Aurangabad

Claims Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Nov 2021

Likes

It's good company. Helpful colleague

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

You are reading trusted reviews. Keep reading to find out more about Universal Sompo General Insurance.

Backend Associate in Hyderabad / Secunderabad

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Mar 2022

Likes

I have learned a lot there. I came to know about my skills. Due COVID-19 everything got changed

Skill development - Good
Work satisfaction - Good

Dislikes

Long waiting for growth, slow response from superior. Can't take decision on the floor for arising issues.

Job security - Poor

Work Details

Good

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Operations Executive in Kerala

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 02 Mar 2021

Likes

This company is really very good. And while working here, work has to be done keeping in mind all the guidelines. Where fault is not accepted at any cost and management is good.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Excellent

Work Details

Excellent

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Oct 2019

Likes

For freshers gud growth very slow frendly nature seniors coperative but management low

Dislikes

Same as above

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Inbound voice process as a call centre excutive

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Taluka Co Coordinator in eg.mumbai

eg.finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jun 2021

Likes

Gooe work environment and culture. Teammates are supportive and the management is transparent. Company policy are good, appraisals are fair and they give good salary.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Marketing Officer in Indore

Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Nov 2018

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Work days: Monday to Friday (Strict Timings)

Back Office Executive in Mahape

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Jun 2021

Likes

As it was my first job I was never feel like fresher. All seniors are very supportive and co operative

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No dislike about the company

Work Details

Interesting

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Deputy Vice President in Navi Mumbai

Full Time

·

Operations Department

1.0

posted on 18 Dec 2023

Overall Rating

M.A in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jan 2024

Likes

Nothing

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I liked it

Promotions - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Operations Executive in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Feb 2025

Likes

Skill development, company culture

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Late seating

Work Details

Work policy: 2 days WFH

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Senior Executive in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Top trending discussions

View All

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Jobs at Universal Sompo General Insurance

Relationship Manager

Almora, Moradabad

1-5 Yrs

₹ 0.5-2.75 LPA

Relationship Manager

Haridwar, Roorkee +1

1-5 Yrs

₹ 0.5-2.75 LPA

Relationship Manager

Solan

1-5 Yrs

₹ 0.5-2.75 LPA

Relationship Manager

Varanasi, Dehradun +1

1-5 Yrs

₹ 0.5-2.75 LPA

Relationship Manager - Emerging Market

Hubli, Warangal +1

1-5 Yrs

₹ 2.25-4 LPA

Relationship Manager Emerging Market - Agency

Tehri Garhwal

0-5 Yrs

₹ 0.5-2.75 LPA

Relationship Manager

Baghpat

0-5 Yrs

₹ 0.5-3 LPA

Relationship Manager Emerging Market - Agency

Moradabad

0-5 Yrs

₹ 0.5-3 LPA

Relationship Manager Emerging Market - Agency

Roorkee, Haldwani +1

0-5 Yrs

₹ 0.5-2.75 LPA

Relationship Manager Emerging Market - Agency

Haridwar, Varanasi +1

0-5 Yrs

₹ 0.5-2.75 LPA

More about working at Universal Sompo General Insurance

HQ - Mumbai, Maharashtra, India
Insurance
1k-5k Employees (India)
Financial Services

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 37 Universal Sompo General Insurance reviews submitted by Universal Sompo General Insurance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Universal Sompo General Insuran...ce is the right company for you. 39% of employees reported the working days at Universal Sompo General Insurance as Alternate Saturday off. 58% employees reported the work timings at Universal Sompo General Insurance as Strict timing. Read more

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Universal Sompo General Insurance Reviews >
Universal Sompo General Insurance Customer Success, Service & Operations Department Reviews Reviews

Universal Sompo General Insurance Salaries in Customer Success, Service & Operations Department in India

Executive 21 salaries	₹2.8 L/yr - ₹4.6 L/yr
Senior Executive 17 salaries	₹3.1 L/yr - ₹6 L/yr
Relationship Manager 14 salaries	₹2.5 L/yr - ₹4.5 L/yr
Operations Executive 13 salaries	₹2.2 L/yr - ₹3.9 L/yr
Customer Service Executive 11 salaries	₹2.1 L/yr - ₹4.2 L/yr

Explore more salaries

Employee Benefits at Universal Sompo General Insurance Customer Success, Service & Operations Department

Health insurance

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

Compare Universal Sompo General Insurance with

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