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UNICEF

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based on 233 Reviews

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Reviews
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754
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UNICEF Customer Success, Service & Operations Department Reviews

Updated 4 Mar, 2025

Overall Rating

3.9/5

based on 19 reviews

Rating distribution

5

10 (52.6%)

4

5 (26.3%)

3

1 (5.3%)

2

0 (0%)

1

3 (15.8%)

Category Ratings

4.2

Salary

3.7

Skill development

3.7

Work satisfaction

3.6

Work-life balance

3.5

Company culture

3.3

Promotions

2.9

Job security

What employees say about UNICEF?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

56% employees reported

Flexible timing

40% employees reported

No travel

45% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

5 reviews

4.1

Rated by Men

14 reviews

UNICEF is rated 3.9 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

UNICEF is rated 3.9 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.9

• 19 Reviews

CSR & Social Service

4.1

• 30 Reviews

Marketing & Communication

3.6

• 12 Reviews

Healthcare & Life Sciences

4.5

• 10 Reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

19 reviews found

Sort by: Popular

Digital Marketing Executive in Kolkata

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Dec 2024

Likes

Their name on my resume, the money they add to my account every month, and the self-confidence they helped me to develop.

Salary - Good

Dislikes

The entire organisation itself doesn't deserve any respect or appreciation- neither from its employees, not from its donors. Because it doesn't give respect to either of them either.

Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Front Office Executive and Administration Assistant in Gandhinagar

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 04 Mar 2025

Likes

Salary - Good

Dislikes

Job security - Bad
Promotions - Bad
Company culture - Poor

Overall Rating

Fundraising Executive in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Top UNICEF Interview Questions

asked in Hydro Geologist interview

Q1. Geology of bihar and challanges for sustainability of source?

View answer (1)

asked in Fund Raiser interview

Q2. How to cope with the situation of getting 0 pledges

View answer (1)

asked in Intern interview

Q3. What kind of market research tools I can apply?

View answer (1)

asked in Consultant interview

Q4. present the ppt which you have assigned

View answer (1)

Associate in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Team Lead in New Delhi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2024

Likes

Best experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Donor Relationship Officer in New Delhi

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 11 Aug 2023

Likes

Having interaction with different mindset of donors

Work-life balance - Good

Dislikes

Just compromising in the name of office space..even have to struggle for basic amenities at office. Management sits in the main building of UNICEF and doing work in hybrid shifts but doesnt care about their team who sits in a space like a small box and for them it is strictly work from office. Management is kind of biased. They donot even interact and care to listen their team’s views.

Skill development - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Data Analyst in Pune

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Sep 2023

Likes

You will get a broad spectrum of exposure where you deal with higher official discuss with them on the policy lacunas and it's implementation....very respectful job

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Social security is not given

Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about UNICEF.

BPO Executive in New Delhi

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 May 2023

Likes

Everything was worst sorry for saying tht

Dislikes

The behaviour of the senior manager

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

ICT Consultant in Kolkata

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 09 Feb 2025

Likes

Office timing

Dislikes

Office culture, politics, back stabbing, no job security, no respect

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2023

Likes

Service to child and women

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

senior fundraiser in Saket Delhi

Full Time

·

Fundraiser Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Jan 2023

Likes

UNICEF Goodwill Organization

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

He give not job security

Job security - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Fundraising Executive in New Delhi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 17 Sep 2024

Likes

Tough standing Job give you good friends Made few good friends in unicef. gives u a busy life if going through any mental thing than that could help Had a lot of fun on & off the field with colleagues

Salary - Excellent
Skill development - Good
Work satisfaction - Good

Dislikes

Initially everything Was good but with the time office politics spoiled the whole environment Sometimes Long shiefts out thier in tough environment conditions Make you feel like hell

Job security - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Associate - Amazon.COM (working remotely)

Part Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2023

Likes

Work from home oppertunity

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Fundraising Executive in New Delhi

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Jun 2024

Likes

Good

Salary - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Very good company and my experience good

Job security - Poor

Data Assistant

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Mar 2019

Likes

Working with UNICEF helps in challenging you as an individual to be a better version of yourself. They offer good salary and you get the chance to travel to different communities and interact with different people most especially in the health sector that I worked.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Sometimes field trip/work can be very exhausting especially in outreach programs with alot of traveling.

Work Details

Been part of a mobile outreach team, my job at UNICEF was very interesting.

Work days: Monday to Friday (Strict Timings)

Field Officer in Amravati

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Mar 2018

Likes

Salary - Excellent
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Job security - Poor

Overall Rating

Desktop Engineer in Andheri mumbai now zhifted .ahakali caves

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Oct 2021

Likes

Working at such a big NGO is a some one's dream,good working environment and I get opportunity to work on different technology

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

International Relationship Officer in Bhubaneswar

Contractual

·

Operations Department

5.0

posted on 18 Dec 2023

Overall Rating

Fundraising Officer in New Delhi

Full Time

·

Customer Success Department

4.0

posted on 19 Dec 2023

Overall Rating

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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More about working at UNICEF

HQ - New York, Newyork, United States (USA)
Non-Profit
201-500 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 UNICEF reviews submitted by UNICEF employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if UNICEF is the right company for you. 56% of employees reported the working ...days at UNICEF as Monday to Friday. 60% employees reported the work timings at UNICEF as Strict timing. Read more

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UNICEF Reviews >
UNICEF Customer Success, Service & Operations Department Reviews Reviews

UNICEF Salaries in Customer Success, Service & Operations Department in India

Team Lead 12 salaries	₹4.4 L/yr - ₹5.4 L/yr
Donor Relationship Officer 8 salaries	₹3 L/yr - ₹4 L/yr
Fundraising Executive 7 salaries	₹2.6 L/yr - ₹4.8 L/yr
Customer Care Executive 4 salaries	₹1.6 L/yr - ₹2.1 L/yr
Fund Raiser 3 salaries	₹2.8 L/yr - ₹3.3 L/yr

Explore more salaries

Employee Benefits at UNICEF Customer Success, Service & Operations Department

Child care facility

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

Compare UNICEF with

World Vision

4.3

Compare

Sri Aurobindo Society

3.2

Compare

ICICI Foundation for Inclusive Growth

3.7

Compare

Save the Children

4.5

Compare

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