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Ujjivan Small Finance Bank

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4.1

based on 5.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Ujjivan Small Finance Bank Customer Care Representative Reviews

based on 82 reviews
Updated 30 Dec, 2024

Overall Rating

4.3/5
How AmbitionBox ratings work?

Category Ratings

4.4

Job Security

4.4

Company culture

4.2

Work-Life balance

4.1

Skill development

4.1

Work Satisfaction

3.9

Salary & Benefits

3.6

Promotions/Appraisal

Top Mentions in Ujjivan Small Finance Bank Customer Care Representative Reviews

82 reviews found

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People also ask about Ujjivan Small Finance Bank's Customer Care Representatives

Is Ujjivan Small Finance Bank a good place to work for Customer Care Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 82 employee reviews, it's clear that most customer care representatives have a positive experience working at Ujjivan Small Finance Bank. Job Security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about job security and career growth on AmbitionBox.
Does Ujjivan Small Finance Bank pay their Customer Care Representatives well?
According to AmbitionBox reviews, Ujjivan Small Finance Bank customer care representatives rate their salary and benefits at 3.9 out of 5, based on 82 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ujjivan Small Finance Bank's customer care representatives salaries here and to read reviews specifically about salary and benefits at Ujjivan Small Finance Bank for customer care representatives, click here.
How is the work culture at Ujjivan Small Finance Bank for Customer Care Representatives?
Work culture at Ujjivan Small Finance Bank for customer care representatives is rated 4.4 out of 5 by 82 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Ujjivan Small Finance Bank. To read reviews specifically about work culture at Ujjivan Small Finance Bank for customer care representatives, click here.
How is the job security at Ujjivan Small Finance Bank for Customer Care Representatives?
Based on 82 reviews on AmbitionBox, Ujjivan Small Finance Bank's customer care representatives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Ujjivan Small Finance Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Ujjivan Small Finance Bank for customer care representatives, click here.

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Gender Based Ratings for Ujjivan Small Finance Bank Customer Care Representative

based on 74 reviews
4.3
Rated by 44 Women

Rated 4.5 for Job Security and 4.3 for Company Culture

women
4.2
Rated by 30 Men

Rated 4.5 for Company Culture and 4.1 for Skill Development

men

Working Days for Ujjivan Small Finance Bank Customer Care Representative

based on 82 reviews
Alternate Saturday off
40%
Monday to Saturday
39%
Monday to Friday
19%
Other
2%

Work Timings for Ujjivan Small Finance Bank Customer Care Representative

based on 82 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 6pm)
49%
17%
14%
20% employees reported other strict timings

Shift Timings for Ujjivan Small Finance Bank Customer Care Representative

based on 82 reviews
Day shift
100%

Business Travel for Ujjivan Small Finance Bank Customer Care Representative

based on 82 reviews
No travel
57%
Within city
34%
Within country
7%
International travel
2%
Ujjivan Small Finance Bank Customer Care Representative Salary
based on 222 salaries
₹1.6 L/yr - ₹5 L/yr
20% more than the average Customer Care Representative Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
3 total responses
+2 more benefits
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