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Ujjivan Small Finance Bank

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4.1

based on 5.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Ujjivan Small Finance Bank Customer Care Representative Reviews

based on 1 review
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 19 Apr, 2023

Overall Rating

4.3/5
How AmbitionBox ratings work?

Category Ratings

4.4

Job Security

4.4

Company culture

4.2

Work-Life balance

4.1

Skill development

4.1

Work Satisfaction

3.9

Salary & Benefits

3.6

Promotions/Appraisal

Top Mentions in Ujjivan Small Finance Bank Customer Care Representative Reviews

1 review found

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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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More about working at Ujjivan Small Finance Bank
golden leaf award

#3 Best Large Banking Company - 2021

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People also ask about Ujjivan Small Finance Bank's Customer Care Representatives

How is Ujjivan Small Finance Bank to work for?
Ujjivan Small Finance Bank is rated 4.3 out of 5, based on 82 reviews by employees on AmbitionBox. Ujjivan Small Finance Bank is known for Job Security which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at Ujjivan Small Finance Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Ujjivan Small Finance Bank?
According to AmbitionBox ratings, Ujjivan Small Finance Bank employees rate its salary and benefits as 3.9 out of 5. You can know more about Ujjivan Small Finance Bank Salaries at AmbitionBox
How is the work culture at Ujjivan Small Finance Bank?
Work culture is rated 4.4 at Ujjivan Small Finance Bank by 82 employees. While job security is rated 4.4 and work-life balance is rated 4.2 at Ujjivan Small Finance Bank. Read detailed reviews by employees of Ujjivan Small Finance Bank on AmbitionBox.

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Ujjivan Small Finance Bank Customer Care Representative Reviews by Locations

Ujjivan Small Finance Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Ujjivan Small Finance Bank review submitted by Ujjivan Small Finance Bank employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ujjivan Small Finance Bank is the right company ...for you. 40% of employees reported the working days at Ujjivan Small Finance Bank as Alternate Saturday off. 51% employees reported the work timings at Ujjivan Small Finance Bank as Strict timing. Read more

Gender Based Ratings for Ujjivan Small Finance Bank Customer Care Representative

based on 74 reviews
4.3
Rated by 44 Women

Rated 4.5 for Job Security and 4.3 for Company Culture

women
4.2
Rated by 30 Men

Rated 4.5 for Company Culture and 4.1 for Skill Development

men

Working Days for Ujjivan Small Finance Bank Customer Care Representative

based on 82 reviews
Alternate Saturday off
40%
Monday to Saturday
39%
Monday to Friday
19%
Other
2%

Work Timings for Ujjivan Small Finance Bank Customer Care Representative

based on 82 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 6pm)
49%
17%
14%
20% employees reported other strict timings

Shift Timings for Ujjivan Small Finance Bank Customer Care Representative

based on 82 reviews
Day shift
100%

Business Travel for Ujjivan Small Finance Bank Customer Care Representative

based on 82 reviews
No travel
57%
Within city
34%
Within country
7%
International travel
2%
Ujjivan Small Finance Bank Customer Care Representative Salary
based on 222 salaries
₹1.6 L/yr - ₹5 L/yr
20% more than the average Customer Care Representative Salary in India
View more details
Employee Benefits for Ujjivan Small Finance Bank Customer Care Representative
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
3 total responses
+2 more benefits
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