This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 30 Jun, 2022
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Job Security
5.0
Promotions/Appraisal
4.7
Salary & Benefits
4.7
Skill development
4.7
Work Satisfaction
4.6
Company culture
4.6
Work-Life balance
TTEC India is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
MIS Executive in
Ahmedabad
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Work culture & ethics
Employer’s Response
It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Ahmedabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2024
Likes
There is nothing good about this organisation not even colleagues.
Dislikes
When you join this company you will fell like yes this the one I was looking for. But when your training starts and you started giving time then you realise why did you join.
They are own there attitude and not helping in nature, politics and they will treat you like you don’t deserve this job.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Associate in
Ahmedabad (working remotely)
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Everything was nice
Dislikes
It was a nice experience but I would be interaction between managers and agents should be more often
Team Lead in
Ahmedabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Job stabiliy
Dislikes
Less compensation, long working hours for leadership role, less progression chances
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Ahmedabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Female friendly
Dislikes
It's a very good company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Ahmedabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing good they don’t value
Dislikes
Messuseless no value
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Analyst in
Ahmedabad
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jun 2024
Likes
Good place to work
Dislikes
Appraisal and salary is too low
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Ahmedabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 May 2024
Likes
Good working environment.
Dislikes
Appraisal is not sufficient
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Ahmedabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Apr 2024
Likes
company culture
Dislikes
no promotion, less salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Ahmedabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jul 2023
Likes
There is always someone to hold your back, to cover your mistakes, to support you and teach you.
Dislikes
Salary hike is comparatively less however, more salary anywhere ruins everything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Senior Associate in
Ahmedabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Aug 2023
Likes
Good Working Environment. Friendly and supportive Leadership Team.
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other TTEC India Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
1. Cab service
2. Canteen food
3. Games like Pool and Table Tennis
4. Health insurance policy
5. Training phase
Dislikes
1. Worst security staff who physically frisk you in & out every time as if you are some smuggler
2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees
3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful
4. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey
5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing
6. No consideration for employees mental health issues and leaders make joke of it...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
CSR Executive in
Ahmedabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 16 Nov 2024
Likes
Nothing
Dislikes
I joined 17 years back, and left in 2011, when it was known as motif, biggest problem is groupism even the girls who were in performance improvement plans (pip )were promoted to team leaders, people like me who worked hard got stuck in csr, so I left the company, to get promotion you need to do boot polishing which I can't do.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Fraud Prevention Representative in
Ahmedabad
Full Time
·
Security / Fraud Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
CANTEEN FOOD, CLEAN FLOOR AND WASHROOMS, GOOD SECURITY, CAB FACILITIES WITH SECURITY GUARD.
Dislikes
THE MOST TOXIC OFFICE IN AHMEDABAD... MANAGERS AND TEAM LEADS DO MENTAL HARASSMENT/RAGGING TO THOSE WHO DO NOT GO BY THEIR LOBBY OR INTERNAL BAD POLITICS.... DURING THE TRAINING, THEY SHOWCASE THEMSELVES TO BE THE BEST ORGANIZATION. BUT, ON THE INSIDE IT'S JUST THE OPPOSITE. THEY HAVE THIS (HARD TOKEN) CALLED PING ID. WHICH THEY WILL MAKE THEM INSTALL IN THE PHONES OF THE JOINEES ON THE VERY FIRST DAY BY DAYING THAT IT IS USED TO LOGIN WHEN/IF YOU LOOSE THE REAL DEVICE. HOWEVER, UPON INSTALLING THAT THEY ACTUALLY HAVE ACCESS TO THE GALLARY OF THE PHONE, CALLS CAN BE BARGED. HENCE, THEY TEND TO USE IT IN SOME MEANS. THEIR IS THIS MR. TRAINING SUPERVISOR (MR. VISHAL MISTRY) RETIRED FROM THE AIR FORCE, STILL THINKS HIM TO BE IN THE AIR FORCE UNIT"NOT IN AN CORPORATE OFFICE" DESPITE HELPING SOMEONE WHO IS MORE FIT AND ELIGIBLE FOR SUCH CERTAIN PROCESS ASKS TO RESIGN AND LEAVE MENTIONING THAT "YOU ARE AN OUTSIDER. YOU CANNOT DO ANYTHING , NOTHING WILL HAPPEN EVEN IF YOU COMPLAIN." HR SYSTEM LOOKS THE SAME.
OVERALL, ITS ONE'S CHOICE TO JOIN AN ORGANISATION OR NOT,
BUT LEAVING SUCH A TOXIC COMPANY IS THE BEST THAT ONE CAN DO. TTEC AMD MANAGERS NEED BEHAVIORAL TRAINING FIRST, ON HOW TO ACT UPON EMPLOYEES' HARSH TIME SITUATIONS INSTEAD OF TAKING ADVANTAGE. IT CAN BE SOMEONE'S LAST BETTER OPTIONS. 4TH FLOOR IS AGAIN A MYSTERY. EMPLOYEES IN EBAY HAVE BEEN TAKING HARD DOSAGE SYRUP IN THE TOILET. A LOT OF THINGS!. ADVISE:: PLEASE TEACH YOUR IN FLOOR LEADS, MANAGERS HOW TO BEHEAVE. PEOPLE ARE SOOOOOOOOOO BIASED THAT THEY EVEN COMMENT OF RELIGION AND CREEDS....Read More
Customer Support Executive in
Ahmedabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 28 Oct 2024
Likes
I'm not an employee. I was going through interviews only
Dislikes
This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary.
I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded.
I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company.
Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY....Read More
Work Details
Work timings: Strict Timings
Fraud Analyst in
Ahmedabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 Oct 2024
Likes
Only thing I like about the company they provide accommodation for 5 days that's the only postive thing about ttec rest all in vein
Dislikes
I had a disappointing experience working at TTEC, which ultimately led to my termination. I felt that there were issues with management, particularly with the way decisions were made. It seemed like nepotism played a significant role in promotions and job security, which created an unfair environment for employees like myself. My manager, Pratik, did not provide the support or guidance I needed during my time there, and I believe this contributed to my negative experience. I hope TTEC can address these issues for the benefit of future employees....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Fraud Analyst in
Ahmedabad
Full Time
·
Security / Fraud Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Oct 2024
Likes
To be honest nothing worth appreciating
Dislikes
I had a disappointing experience working at TTEC. The company seems to be plagued by nepotism, particularly within the Gujarati community, which creates an unfair work environment. There is little opportunity for learning or growth, and the salary offered is quite low compared to industry standards.
Additionally, I was shocked to learn that they provided an experience letter to an employee who was involved in inappropriate behavior towards female colleagues. This shows a serious lack of accountability. On the other hand, employees who faced issues related to coupon abuse or caste discrimination were not given the same consideration. It feels like casteism is at its peak here.
Another major issue is the management style. If you disagree with your manager, Mr. Pratik, they will find a way to push you out, regardless of your past performance. There seems to be a complete absence of ethics; he doesn’t think twice before jeopardizing someone's career. Overall, my experience at TTEC has been extremely negative, and I would not recommend it to anyone....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Support Executive in
Ahmedabad
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2024
Likes
I liked working in TTEC, it was one of the best work environment I have ever worked. Unfortunately I have to resign due to family issues otherwise I would have spent a good amount of time working there. There were some issues but there were minor as compared to positives.
Dislikes
Majorly my opinion about is TTEC is positive however there are some issues. First, I was not happy with provided training, the training material was guarded as it was a super secret stuff. I struggle with rote memorization therefore I have to revise material multiple times to memorize it but all training was kept on office computerswith no outside access. Next there is problem of miscommunication,...Read More
Specialist Quality Assurance Engineer in
Ahmedabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Aug 2024
Likes
On time salary, quick promotion,their is work life balance.
Dislikes
In area of salary hike increment the policy should be more flexible. As increment is a area of opportunities.
And yearly increment policy needs to be changed as an employee joining in the month of January will have to wait for 1.5 yrs for his first increment which is very unfair so basically their should be 2 increment cycle or else the increment cycle should be as per joining date.
Senior Customer Service Executive in
Ahmedabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Jul 2024
Likes
It was a pleasure working with ttec. Work environment was quite friendly and supportive.
Dislikes
Increment and salary package is major concern, that's main reason people leave ttec though they love ttec a lot. Another is leave policy, sometimes difficult getting leaves when required, not aligned with HR policy.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Fraud Analyst in
Ahmedabad
Full Time
·
Security / Fraud Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 12 Jul 2024
Likes
There isn't anything to like post training phase or you may call honey moon phase
Dislikes
Work culture 0/10
TL's Biasness towards opposite gender employee -10/10
HR's Manager ( Bharat Reddy's) biasness towards giving increment towards new female employees 100%
At first I was promised a package of 36000 rs however once I had booked my tickets for Ahmedabad this person called me up and told me this amount can't be issuedand convinced me to join at a much lesser cost and trust me Ahmedabad is not a cheap city to survive. Where as he gave a hike to a female employee who was earning equal to me previously....Read More
TTEC India is rated 5.0 out of 5, based on 3 reviews by employees on AmbitionBox.
TTEC India is known for Job Security which is rated at the top and given a rating of 5.0. However, Work-Life balance is rated the lowest at 4.6 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TTEC India?
According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 4.7 out of 5. You can know more about TTEC India Salaries at AmbitionBox
How is the work culture at TTEC India?
Work culture is rated 4.6 at TTEC India by 3 employees. While job security is rated 5.0 and work-life balance is rated 4.6 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.