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3.7

based on 1.2k Reviews

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TTEC India Customer Care Representative Reviews

based on 47 reviews
Updated 8 Sep, 2022

Overall Rating

4.7/5
How AmbitionBox ratings work?

Category Ratings

4.7

Company culture

4.6

Skill development

4.6

Work Satisfaction

4.4

Work-Life balance

4.4

Salary & Benefits

4.4

Promotions/Appraisal

4.0

Job Security

Top Mentions in TTEC India Customer Care Representative Reviews

47 reviews found

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People also ask about TTEC India's Customer Care Representatives

Is TTEC India a good place to work for Customer Care Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.7 out of 5 from over 47 employee reviews, it's clear that most customer care representatives have a positive experience working at TTEC India. Company culture holds the highest rating at 4.7, while job security is rated the lowest amongst all factors at 4.0. Read reviews about company culture and job security on AmbitionBox.
Does TTEC India pay their Customer Care Representatives well?
According to AmbitionBox reviews, TTEC India customer care representatives rate their salary and benefits at 4.4 out of 5, based on 47 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that TTEC India is generally seen as a place that values and rewards its workforce fairly. You can know more about TTEC India's customer care representatives salaries here and to read reviews specifically about salary and benefits at TTEC India for customer care representatives, click here.
How is the work culture at TTEC India for Customer Care Representatives?
Work culture at TTEC India for customer care representatives is rated 4.7 out of 5 by 47 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at TTEC India. To read reviews specifically about work culture at TTEC India for customer care representatives, click here.
How is the job security at TTEC India for Customer Care Representatives?
Based on 47 reviews on AmbitionBox, TTEC India's customer care representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at TTEC India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at TTEC India for customer care representatives, click here.

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Gender Based Ratings for TTEC India Customer Care Representative

based on 44 reviews
4.2
Rated by 13 Women

Rated 3.9 for Company Culture and 3.7 for Skill Development

women
4.8
Rated by 31 Men

Rated 4.8 for Company Culture and 4.7 for Skill Development

men

Working Days for TTEC India Customer Care Representative

based on 47 reviews
Rotational Shift
90%
Monday to Friday
5%
Other
5%

Work Timings for TTEC India Customer Care Representative

based on 47 reviews
Flexible timing
Strict (9.30am - 7.30pm)
Strict (8am - 5pm)
70%
7%
7%
16% employees reported other strict timings

Shift Timings for TTEC India Customer Care Representative

based on 47 reviews
Day shift
Night shift
89%
11%

Business Travel for TTEC India Customer Care Representative

based on 47 reviews
No travel
83%
Within city
10%
Within country
5%
International travel
2%
TTEC India Customer Care Representative Salary
based on 63 salaries
₹1.3 L/yr - ₹4 L/yr
20% less than the average Customer Care Representative Salary in India
View more details
cab
Office cab/shuttle
10 total responses
healthInsurance
Health insurance
7 total responses
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
10 total responses
+2 more benefits
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