TTEC India is rated
3.2 out of 5 stars on
AmbitionBox, based on 50 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
3.2 out of 5 stars on
AmbitionBox, based on 50 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TTEC India Chat Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
50 reviews found
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Popular
Chat Support Executive in
Ahmedabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Apr 2022
Likes
Nothing much to like about this company but the colleagues were cooperative.
Work Details
Work days: Rotational Shift
(Strict Timings)
Employer’s Response
We appreciate your feedback. Let us know more about your experience to help us provide our employees with the best experience. Please visit www.ttecwehearyou.com.
Chat Support Executive in
Ahmedabad
Full Time
·
DBA / Data warehousing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Dec 2021
Likes
Good for non technical aspirants
Chat Support Executive in
Lukhnow
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Reguler salary, incentives and work from home.
Dislikes
Middle management is not updated people joined this company as their first job and reached to senior management hence they don't have much creativity and updation, a bit old patterned work culture accept addressing each other by names.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Chat Support Executive (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Oct 2023
Likes
.Nothing
Dislikes
This company has no respect for their employees. The mangers talk in very arrogant way. They don't give leaves as well. Specially the higher managers they think that we are robots and treat in very pathetic way. Worst experience ever
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Chat Support Executive (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Oct 2023
Likes
Working from home
Dislikes
Less salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Chat Support Executive (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Jul 2023
Likes
Nice work culture and nice support staff
Dislikes
The client's KPIs
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Chat Support Executive (working remotely)
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2023
Likes
the work culture was good till 2022. exposure team support lead supervisor were good
Dislikes
Internal politics of leads & superiors
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
You are reading trusted reviews. Keep reading to find out more about
TTEC India.
Chat Support Executive (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Mar 2023
Likes
Nothing is good about ttec
Dislikes
Everything is useless
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Your recommendations are valuable to us. Thank you for taking time to share your experience with TTEC.
Chat Support Executive in
Ahmedabad
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 09 May 2022
Likes
Job security, haven’t seen anyone being fired even during covid situation, Salary on time, Number of leaves, work environment.
Dislikes
Low salary, limited opportunities, No fixed week off (rotational).
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Chat Support Executive in
Ahmedabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 May 2022
Likes
Friendly and supporting nature of supervisors.
Dislikes
Not so much but yes its a 24*7 organization so you don't get off on public holidays.
Work Details
Its quite balanced
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your thoughtful and balanced review of TTEC and thank you for your recommendation. We take these comments to heart and seek to provide the best working experience for our employees.
Chat Support Executive (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 May 2023
Likes
Good company to start your career.
Dislikes
Compensation is less than the current market standards.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Chat Support Executive in
Ahmedabad
Chat sales executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Jun 2022
Likes
Teammates are supportive and understanding good incentives and benefits overall very good experience
Dislikes
Time period of shift is very long, i.e. 12 hrs.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Chat Support Executive in
Ahmedabad
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Mar 2022
Likes
Team leader's and other colleagues are very cooperative and nice.
Dislikes
Upper level management are not so cooperative.
Work Details
It is very difficult to maintain work life balance.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We value your honesty. Thank you for sharing your thoughts with us.
Chat Support Executive in
Ahmedabad
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Dec 2021
Likes
Staff are given top most priority, lovely teammates and mentors. Overall awesome place to work.
Dislikes
Nothing as of now
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We work hard to ensure every team member makes choices to "Do the Right Thing" for their work and their colleagues. Thank you for sharing this success!
Chat Support Executive in
Amhedabad
CSR Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2022
Likes
Management
Dislikes
None
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Employer’s Response
We appreciate your feedback, and we are committed to using comments like yours to improve our employee experience. Thank you.
Chat Support Executive in
Ahmedabad
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2021
Likes
Good working environment. Very polite and cool supervisors and TLs. Have been working here from last 2 years .
Dislikes
I think the company lacks when it comes to recognising their tenured and loyal employees.
Work Details
Good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Chat Support Executive in
Ahmedabad
Chat Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 23 Dec 2020
Likes
They are providing smooth opportunity to work from home. It's a good place to work but shift timing and the process you will be working for matter.
Good in allowancws and timely payout
Dislikes
Shift Timing
No consistent shift timings
Repeatedly changing in shift
People also ask about TTEC India's Chat Support Executives
Is TTEC India a good place to work for Chat Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 50 employee reviews, it's clear that most chat support executives have an average experience working at TTEC India. Company culture holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about company culture and career growth on AmbitionBox.
Does TTEC India pay their Chat Support Executives well?
According to AmbitionBox reviews, TTEC India chat support executives rate their salary and benefits at 3.1 out of 5, based on 50 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TTEC India's chat support executives salaries here and to read reviews specifically about salary and benefits at TTEC India for chat support executives, click here.
How is the work culture at TTEC India for Chat Support Executives?
Work culture at TTEC India for chat support executives is rated 3.5 out of 5 by 50 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TTEC India for chat support executives, click here.
How is the job security at TTEC India for Chat Support Executives?
Based on 50 reviews on AmbitionBox, TTEC India's chat support executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TTEC India for chat support executives, click here.
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