Traya Health Customer Success, Service & Operations Department Reviews

Likes

Nothing

Dislikes

I worked for Traya Health, and it wasn't the best experience I had ever had. I didn't think my first job would be so bad, and the only thing that made it worse was the horrible management and manager I had in the chat department. Ishani was my manager, and talking to her was like wasting your time because she was always trying to beright. This was incredibly awful. The only support I received was from my TL, Harsitha, who truly listened to everyone, including those who weren't on her team....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

nothing much to share as I have join Traya recently, but love to work here , hoping my self to get promoted asap as I m very much passionate about my work

Dislikes

nothing as of now

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

First of all this company hire anyone they create a bunch of group like 40 people because they know k out of these only 5 can service and they don't disclose in interview that you have to give a test on daily basis if you don't clear test then you have to quit your job it just about 12 days training period , after that they directlysend you on floor since first day they want you to work like a pro they ask you for the 40 connected calls from start days only and they have 9.30 hour shift on paper but they actually ask you to come at 9 pm and go on 8 pm ,cloths you can wear a bikini as well if you want they is no professionalism , and they do hiring because they know no one can survive more then a two month in that org because they conduct daily basis test no matter how much you score I was a topper over there all the time but whenever they listen your call they will fail you for silly reason they want h human touch on call without human error why they don't hire robot who do not make any error and the reason is very silly suppose if a person missed their med due to illness and he up frontly said that now I am okay then also you need to ask ohh sorry to hear this are you okay now due to any reason they will fail your call and there is no criteria that okay you got 80 percent accuracy or 90 percent accuracy in your call there is only two criteria either fail or either pass and all the people got failed only due to any kind of silly mistake hence people got frusted and quit their job because due to this pass and fail they decide your performance which is next to impossible silly mistakes can be avoid if you forget to ask any silly ques to the customer should be avoid by quality checking team pathetic environment and every body is selfish over there in two month only I got depression while working there I thought suicide even though because they do not have manner how to use human resource they think you are a robot and you have to be efficient...Read More

Dislikes

They are totally fake making fake products making people fool they still do experiment in their product I work for two month but in that two month I saw that some time they ask people to have med before food after some time they ask to have after food after some time they said if you feel any kind of bloating after taking med gas issue and all so take med with warm water directly chew med and after using minoxidil if you got boils on your scalp use low quantity everytime they do experiment and a major thing in every advertisment they use actor not genuine people who can show their original result regarding hair , and fake Google review , and they took any one from floor only to be actor for their advertisment even though training manager also done add for them which is funny me and my ex colleague laugh alot after seeing her in their add because see how they making people fool and their med is also worthless it cost you around 2000 min in a month you have to continue minoxidil life time after you start using it they make you to buy it every month they make permanent cus , and that zehra who is manager for calling department she also don't know how to manage people they do not care about human if you late even though for 5 mnt due to x y z reason she do not listen you and make you feel like you are a bonded labour for her you have to be present lie a Jin they all are fake double face from hr to manager and even though founder as well , first they need to learn how to manage internally 40 people were join with me in that company in same batch but hardly 3 people is on floor currently you can judge about management , and recently they want to hire one of the person who use to work with them once again just to know why people is absconding from their organisation which is funny I got to know about this thing from my ex colligue.. and their product is not working for sure they only ask you to make your life style good have good food which indirectly impact to your hair there is no magic in their product in two month I got to know this thing and I got abuse by many of customer for their product that you guyz making fool ... my worst decision to join this company and , only chatting department have some good culture they are only happy because their manager is good supporting and they do not judge through call need to do limited chatting with 50 people on daily basis and they got incentive as well for that , rest all department is like a hell because management make you cry and make you depress...Read More

Work Details

Work policy: Worst culture don't go their management suck fake product make you depress job insecurety

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Traya is really good environment company I have join traya culture is very good working environment is wonderful and very happy to work in traya and this is best platform to growth in your work life

Dislikes

No

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

No likes at all worst experience

Dislikes

Worst experience ever

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good Organization with a lot of growth potential

Dislikes

Culturally not very strong

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing.

Dislikes

HR, MANAGEMENT are worst. There are Hidden Targets, which are not told at the time of joining. Also there is biasness in the office staff as well, so much of buttering and pleasing goes on in the management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary expecting are quite nice.

Dislikes

No work life balance

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Likes

I like the Environment.

Dislikes

There is Nothing yet that I dislike about traya

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work environment

Dislikes

Nothing as such

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.