AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter reviews by Thomas Cook Customer Success, Service & Operations Department Reviews
Overall Rating
based on 98
reviews
What employees say about Thomas Cook?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
79% employees reported
Monday to Friday
55% employees reported
Flexible timing
44% employees reported
No travel
45% employees reported
View more detailed insights
Gender based rating
Rated by Women
34 reviews
Rated by Men
60 reviews
Jobseekers also viewed
Explore Reviews by Department
View All
Customer Success, Service & Operations
• 98 Reviews
Finance & Accounting
• 130 Reviews
Sales & Business Development
• 90 Reviews
Food, Beverage & Hospitality
• 85 Reviews
BFSI, Investments & Trading
• 58 Reviews
Human Resources
• 17 Reviews
Top Mentions
in Thomas Cook Customer Success, Service & Operations Department Reviews
98 reviews found
Sort by:
Popular
asked in
Software Tester interview
Q2. What is polymorphism and it's type What is inheritance and it's type What i ... read more
Get interview-ready with top interview questions
View all 20 questionsQ3. How about you are company sales increse?
asked in
Credit/Control Executive interview
Q4. How would you deal with long aging invoices?
Q5. what are the most sold packages for SE Asia?
You are reading trusted reviews. Keep reading to find out more about
Thomas Cook.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
Got a question about Thomas Cook?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
People also ask about Thomas Cook's Customer Success, Service & Operations Department
Is Thomas Cook's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 98 employee reviews, it's clear that most employees have an average experience working at Thomas Cook's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.1.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Thomas Cook's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Thomas Cook's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 98 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Thomas Cook's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Thomas Cook's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Thomas Cook's Customer Success, Service & Operations Department?
Work culture at Thomas Cook's Customer Success, Service & Operations Department is rated 3.4 out of 5 by 98 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Thomas Cook's Customer Success, Service & Operations Department,
click here
.
How is the job security at Thomas Cook's Customer Success, Service & Operations Department?
Based on 98 reviews on AmbitionBox, Thomas Cook's Customer Success, Service & Operations Department employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Thomas Cook's Customer Success, Service & Operations Department. To read reviews about job security at Thomas Cook's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Thomas Cook's Customer Success, Service & Operations Department?
According to AmbitionBox, 11% of Thomas Cook's Customer Success, Service & Operations Department employees work from home permanently, 79% work from the office, and 10% follow a hybrid model, based on 19 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
Tell us how to improve this page.
- Home >
- Reviews >
- Thomas Cook Reviews >
- Thomas Cook Customer Success, Service & Operations Department Reviews Reviews
|
Customer Relation Executive
32
salaries
|  ₹2.1 L/yr - ₹3.2 L/yr |
|
Customer Relationship Executive
29
salaries
| ₹2.1 L/yr - ₹3.5 L/yr |
|
Operations Executive
22
salaries
| ₹1.5 L/yr - ₹4.3 L/yr |
|
Operations Manager
17
salaries
| ₹6 L/yr - ₹8.5 L/yr |
|
Assistant Manager Operations
11
salaries
| ₹3.3 L/yr - ₹6.7 L/yr |
Health insurance
4 total
responses
Job/Soft skill training
4 total
responses
Cafeteria
1 total
response
Retirement benefits
0 total
responses
Compare Thomas Cook with
BCD Travel
Compare
Yatra
Compare
Riya Travel
Compare
CWT
Compare
Rate your company