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Thomas Cook Customer Relation Executive Reviews

based on 27 reviews
Updated 4 Jul, 2023

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.3

Skill development

3.2

Company culture

3.2

Work-Life balance

3.1

Work Satisfaction

3.0

Job Security

2.8

Salary & Benefits

2.6

Promotions/Appraisal

Top Mentions in Thomas Cook Customer Relation Executive Reviews

27 reviews found

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People also ask about Thomas Cook's Customer Relation Executives

Is Thomas Cook a good place to work for Customer Relation Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 27 employee reviews, it's clear that most customer relation executives have an average experience working at Thomas Cook. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
Does Thomas Cook pay their Customer Relation Executives well?
According to AmbitionBox reviews, Thomas Cook customer relation executives rate their salary and benefits at 2.8 out of 5, based on 27 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Thomas Cook's customer relation executives salaries here and to read reviews specifically about salary and benefits at Thomas Cook for customer relation executives, click here.
How is the work culture at Thomas Cook for Customer Relation Executives?
Work culture at Thomas Cook for customer relation executives is rated 3.2 out of 5 by 27 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Thomas Cook for customer relation executives, click here.
How is the job security at Thomas Cook for Customer Relation Executives?
Based on 27 reviews on AmbitionBox, Thomas Cook's customer relation executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Thomas Cook for customer relation executives, click here.

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Gender Based Ratings for Thomas Cook Customer Relation Executive

based on 26 reviews
2.7
Rated by 5 Women

Rated 3.3 for Skill Development and 3.0 for Work-Life Balance

women
3.4
Rated by 21 Men

Rated 3.4 for Job Security and 3.4 for Company Culture

men

Working Days for Thomas Cook Customer Relation Executive

based on 27 reviews
Monday to Saturday
55%
Rotational Shift
15%
Monday to Friday
15%
Alternate Saturday off
10%
Other
5%

Work Timings for Thomas Cook Customer Relation Executive

based on 27 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (8pm - 8am)
58%
18%
6%
18% employees reported other strict timings

Shift Timings for Thomas Cook Customer Relation Executive

based on 27 reviews
Day shift
Night shift
86%
14%

Business Travel for Thomas Cook Customer Relation Executive

based on 27 reviews
Within city
45%
No travel
27%
Within country
23%
International travel
5%
Thomas Cook Customer Relation Executive Salary
based on 142 salaries
₹1.6 L/yr - ₹3.8 L/yr
8% more than the average Customer Relation Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
1 total response
meal
Cafeteria
2 total responses
+1 more benefit
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