Thomas Cook is rated
3.3 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Thomas Cook is rated
3.3 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Thomas Cook Customer Relation Executive Reviews
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27 reviews found
Sort by:
Popular
Customer Relation Executive in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 04 Jul 2023
Likes
Nothing i liked
Dislikes
Politics at upper level
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Bhubaneswar
Full Time
·
Foreign Exchange Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2022
Likes
It's culture work environment is verygood
Dislikes
Career growth and increment
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jul 2022
Likes
All is good for me.
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Relation Executive in
Pune
Full Time
·
Foreign Exchange Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Nov 2021
Likes
Superb company for work
Dislikes
I don't have any topic to say anything about dislike
Work Details
6 year
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Relation Executive in
Visakhapatnam
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Apr 2018
Dislikes
Salary structure
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Relation Executive in
Kollam
Full Time
·
Foriegn exchange Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2017
Overall Rating
Customer Relation Executive in
Indira Gandhi International Airport
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 06 Jul 2022
Likes
There is not a single point point for liking this Company
Dislikes
So many points for dislikes:
No job security,
No salary increment,
There is no scope for position growth,
No learning,
Very bad behaviour of staff and very bad politics also with staff,
I was working for this Company for 5.6 years and for giving too much time to this company i was on the same position and only 3k salary increment in5 years of working.
Your career growth and salary increment are rotating depends on your bonding with your seniors. They give your appraisal if your have good bond with them, they are now seeing your work your time that your give to company.
In this company only your BOND matters....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Thomas Cook.
Customer Relation Executive in
Kochi
Tourism Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Jun 2020
Likes
They didn't support us the time of COVID -19 crisis
Dislikes
I would not recommend this company to anyone else as they laid off their employees at difficult times and they have zero work security
Customer Relation Executive in
Bangalore / Bengaluru
Tourism Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2019
Overall Rating
Customer Relation Executive in
Hyderabad / Secunderabad
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 May 2021
Likes
Na
Dislikes
Na
Work Details
Very good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
Nothing
Customer Relation Executive in
Meerut
Foreign Exchange Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 May 2022
Likes
Work culture is not very good but some staff is supporting
Dislikes
No growth in this company
Work Details
I worked there for 1 and half year
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Relation Executive in
Jaipur airport
Foreign Exchange Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Jan 2021
Likes
job almost secure hai. Salary is paid timely.
Dislikes
Nothing new to learn... U have to do same work all the time untill u got promotion, but people gets promoted quite slowly in TC
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Relation Executive in
Bangalore Rural
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 31 Jan 2021
Likes
Nothing
Work Details
NA
Work timings: Flexible Timings
Customer Relation Executive in
Pune
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Mar 2020
Likes
No support to any employee company has told employee to put mandate leave where lockdown has been done by govt
Dislikes
No work from home facility
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Guwahati
Visa Processing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2020
Likes
Good Work environment and culture.
Dislikes
No job security ☹️
Work Details
The job is quite interesting. I got a chance to wear multiple hats and that helped me get a taste of different roles with in the same team.
Work days: Monday to Saturday
(Strict Timings)
Customer Relation Executive in
Varanasi
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2019
Likes
Work Environment
Dislikes
No Evening snacks
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Relation Executive in
Gurgaon / Gurugram
Forex Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2019
Likes
I am feeling good at work so nice culture I need to be change because salary structure is so d growth able.
Dislikes
Night shift
Work Details
Exiting but boring Time table
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Executive in
Pune
Foreign exchange Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Sep 2018
Likes
One of the finest organizations to start your career with...all senior management is very much co-operative...company policies are very good....i will surely recommend the organization to them who get a chance to join thomas cook
Dislikes
Nothing is negative to say about thomas cook...
Work Details
It is very exiting to work here at thomas cook..if you are a fresher ...thomas cook is the best place to start a career....you didn't get friendly atmosphere than this
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Executive in
Hyderabad / Secunderabad
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2018
Likes
In Thomas cook job security is there..But HR policy I couldn't understand because the same training programme Im attending what I completed one year back so over all I think it is good company to work but consider that your growth is there.
Dislikes
Some where I was not happy with HR policy
Work Details
Normal
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Relation Executive in
Gurgaon / Gurugram
Visa Department Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Feb 2019
Likes
Best platform for having good experience in Visa Line.
Dislikes
Nothing....
Work Details
Visa Submission Executive either Online or Manual.
People also ask about Thomas Cook's Customer Relation Executives
Is Thomas Cook a good place to work for Customer Relation Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 27 employee reviews, it's clear that most customer relation executives have an average experience working at Thomas Cook. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
Does Thomas Cook pay their Customer Relation Executives well?
According to AmbitionBox reviews, Thomas Cook customer relation executives rate their salary and benefits at 2.8 out of 5, based on 27 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Thomas Cook's customer relation executives salaries here and to read reviews specifically about salary and benefits at Thomas Cook for customer relation executives, click here.
How is the work culture at Thomas Cook for Customer Relation Executives?
Work culture at Thomas Cook for customer relation executives is rated 3.2 out of 5 by 27 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Thomas Cook for customer relation executives, click here.
How is the job security at Thomas Cook for Customer Relation Executives?
Based on 27 reviews on AmbitionBox, Thomas Cook's customer relation executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Thomas Cook for customer relation executives, click here.
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