The White Teak Company Customer Success, Service & Operations Department Reviews

Likes

Pros Owners are extremely nice & respectful . They care about store team & are ethical . Have all qualities to run the business successfully into the future.

Dislikes

Cons There is no structure so even the Cluster Manager is expected to wear SM uniform & attend clients all the time . There is NO formal training or induction & expects the CM to shadow the work of assistants to learn .The role is that of a "Glorified Store Manager". More work wth a fancy title . This is more like a coordinator role . Work is hectic as clients take anywhere from 1 to 6 hrs to finalize their order . It would be appreciated if staffs have 2 week offs alternate weeks at least as it's heavy on their physical health . The Nat Sales head ( Mrs.Sajitha Nair ) is inexperienced in retail & has no clue on how to establish a structure to run retail stores . Deeply lacks empathy & keeps asking teams to stretch beyond hrs & attend calls & be available even on day offs . Requesting leave / week off is a tiresome exercise . She's least bothered to even respond with a " take care " if someone calls in sick . I happened to fall ill on a saturday & she literally was in shock on how I fell ill on a weekend !!! Defenitely not the right person to lead the co. into the future with such archaic work mentality . She clearly has favorites & gives long speeches if a small error is found on the part of the store team & appreciates literally nothing . She would prefer to fire than train & develop as she is unskilled herself with very little real retail experience out of WTC ....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Great work environment. Trusting employs skill set and allowing to work on their merit. Employ centric culture. Founders are extremely kind and very much approchable.

Dislikes

HR department needs a lot of improvement. Hiring new staff is not upto the mark.

Likes

Nothing

Dislikes

People behaviour, work culture

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good work life balance

Dislikes

Nothing as such

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Every people are supporting, and work environment is too good

Dislikes

Operations Manager, he just want to take the credit from others hard work.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There’s a lot to learn here, it’s an amazing company to be a part of.

Dislikes

There’s absolutely nothing yo dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is as it should be.

Dislikes

Culture has become worst by the day. Specially after taken over by Asian Paints.