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The Phone Support

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based on 14 Reviews

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The Phone Support Technical Support Engineer Reviews

Updated 13 Aug, 2018

Overall Rating

2.6/5

based on 3 reviews

Rating distribution

5

1 (33.3%)

4

0 (0%)

3

0 (0%)

2

1 (33.3%)

1

1 (33.3%)

Category Ratings

4.7

Company culture

3.9

Work-life balance

3.4

Salary

3.2

Work satisfaction

2.8

Promotions

2.2

Skill development

1.0

Job security

The Phone Support is rated 2.6 out of 5 stars on AmbitionBox, based on 3 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction ... Read more

The Phone Support is rated 2.6 out of 5 stars on AmbitionBox, based on 3 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

3 reviews found

Sort by: Popular

Technical Support Engineer in Jaipur

IT Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 Jul 2018

Likes

My coworkers and the work environment

Company culture - Excellent

Dislikes

Mabagement is profit centric and they ramdown the process without notice

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Easy going

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Jaipur

Technical Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 May 2018

Likes

5 day week, good incentive, relaxed environment. festival celebration

Salary - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Phone support was scam. The company is closed in february 2017

Skill development - Bad
Job security - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Jaipur

Tse Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Aug 2018

Likes

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security - Bad

Overall Rating

Top trending discussions

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a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Team Lead in Jaipur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2019

Likes

Company got shut down in Feb 2017

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security - Bad

Work Details

Work timings: Strict Timings

Other The Phone Support Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Supervisor in Jaipur

Sales Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Mar 2022

Likes

Good company with no job security

Skill development - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Low salary

Salary - Bad
Job security - Bad
Promotions - Bad

Work Details

Average

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Key Accounts Executive in Guwahati

Key Accounts Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Dec 2021

Likes

Training and things similar to that

Salary - Good
Promotions - Good
Company culture - Good

Dislikes

Unplanned vision no proper plan to penetrate the market lack of expertise from the upper level management

Job security - Bad
Work satisfaction - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

TSE in Jaipur

Technical support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2019

Likes

Environment and they really think about their employees

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Executive in Jaipur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Sep 2017

Likes

One was the best place to work.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Company is closed now.

Job security - Bad

REX- Team Leader Operations in Jaipur

Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Dec 2019

Likes

Almost everything

Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary increment, if a person is hired on high package they will not get good increment

Work Details

It was sup profile, need to manage team, targets, rosters, feedbacks, one on one session with employees, real time feedback on the basis of realtime calls

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Parties

Technical Sales Associate in Jaipur

HR Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 Sep 2019

Likes

I wish I had an option of giving 0 stars in terms of Compensation, Job Security, Salary and Learning. The only thing that was still fine was the people in Management.

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

They will scrap your soul out of your body by training you on how to Scam people

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Sales Associate in Jaipur

Jaipur Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 May 2021

Likes

It was wonderful working with The phone support Work environment really great and customer satisfaction was provided too.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Inbound and outbound calling, customer support.

Work related travel: This is a desk job.

Senior Officer in Jaipur

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Feb 2021

Likes

Yes

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Job security - Poor

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

L1 Technical Support Engineer in Jaipur

Lt 1 Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 05 Sep 2018

Likes

It was great to develop skills and learn

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

It is in the suburbs of the city that is why maintaining a life other than job was really hard. It took more than 14 hours of my life

Work satisfaction - Bad

Work Details

Not satisfying if you believe in doing the right thing

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Chat Support Executive in Jaipur

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2018

Likes

Environment

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Night shift

Job security - Poor

Work Details

I was there as a chat support executive their. We had to handle customer on chat

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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More about working at The Phone Support

HQ - Jaipur
Telecom
1-10 Employees (India)

People also ask about The Phone Support's Technical Support Engineers

How is The Phone Support to work for?

The Phone Support is rated 2.6 out of 5, based on 3 reviews by employees on AmbitionBox. The Phone Support is known for Company culture which is rated at the top and given a rating of 4.7. However, Job security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at The Phone Support read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at The Phone Support?

According to AmbitionBox ratings, The Phone Support employees rate its salary and benefits as 3.4 out of 5. You can know more about The Phone Support Salaries at AmbitionBox

How is the work culture at The Phone Support?

Work culture is rated 4.7 at The Phone Support by 3 employees. While job security is rated 1.0 and work-life balance is rated 3.9 at The Phone Support. Read detailed reviews by employees of The Phone Support on AmbitionBox.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 The Phone Support reviews submitted by The Phone Support employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if The Phone Support is the right company for you. ... Read more

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The Phone Support Technical Support Engineer Reviews

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