The Grand New Delhi Guest Service Associate Reviews
Updated 25 Oct, 2024
Overall Rating
4.2/5
based on 5
reviews
Rating distribution
Category Ratings
4.0
Company culture
4.0
Job security
4.0
Salary
4.0
Work-life balance
4.0
Skill development
4.0
Promotions
4.0
Work satisfaction
What employees say about The Grand New Delhi?
Insights from employee reviews on AmbitionBox
Gender based rating
5.0
Rated by Women
1 reviews
3.8
Rated by Men
4 reviews
The Grand New Delhi is rated
4.2 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wit
...
Read more
The Grand New Delhi is rated
4.2 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Guest Service Associate in
New Delhi
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Jan 2025
Likes
Everything ,, Including environment, management, culture and many more.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Food arrangement in Cafeteria,, we need more tasty food there .
Guest Service Associate in
New Delhi
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Oct 2024
Likes
Good working experience
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing all staff very supportive
Guest Service Associate in
New Delhi
Full Time
·
Events & Banquet Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 May 2023
Likes
Horrible
Dislikes
Very long shift 17-18 hours and no any extra benifit no service charges
And i have 2 year work experience with grand and HR department is very unresponsive they not done my digital signature on in PF and that is pending from 1 year and i am also done mail to the HR they not giving me the satisfied answer and my Hard work money I can't withdraw in my bank account
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Bangalore / Bengaluru
Dont know Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Jul 2020
Likes
Very terrible work environment and culture. Teammates are supportive where I worked and the management is like rude Lilliterate. Company policies are very bad and ridiculous, overall the grand new delhi is fake organization if anyone wants to spoil there career then should go there. They are fraud the HR department of there defraud with our Salaries.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Hostess in
New Delhi
Full Time
·
F&B Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 04 Jul 2023
Likes
Overall is good
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Team didn't have co-ordinate or not understand
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Trainee in
New Delhi
Full Time
·
Food and beverage service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Dec 2022
Likes
Learnt lots about hospitality it was my 1 startup.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Experience the real hotelier life.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Supervisor in
New Delhi
Full Time
·
Food & Beverage Service Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 May 2022
Likes
Very green (tree)
Quite big hotel in NCR
Location is very beautiful
Skill development - Good
Promotions - Good
Dislikes
Management issues
No benefits
No increments
Property needs some renovations
Salary - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Restaurant Captain in
Delhi
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Apr 2021
Likes
Good work environment .teammates are supportive
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Company policies the company not take yearly appraisals and not hike the salary also
Work Details
Work days: Rotational Shift
(Flexible Timings)
Steward in
New Delhi
F&B Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Apr 2022
Likes
Hotel not responsible for to your health because of he will take a 18 hours duty from you guys and nothing to give extra over time and compensation and again hi will call you earlier morning to work
Only 6 hours to given a rest for body 👅
Dislikes
Mangmant is so worest
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Steward in
New Delhi
F&B Service Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 17 Apr 2022
Likes
Company policy is good like 6 offs but management is not good
Salary - Good
Job security - Excellent
Promotions - Good
Dislikes
Duty hours .and our additional offs likes cl pl we can't take
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Worst
Work timings: Strict Timings
Work related travel:This is a desk job.
Steward in
New Delhi
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 07 May 2022
Likes
Hotel is Amazing but this Hotel is not a Brand Hotel this is the Weakness , Staff is gud.
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Good
Dislikes
This hotel is not a Brand Hotel
Company culture - Poor
Work Details
It's a gud hotel for gud salary in delhi
Work days: Rotational Shift
(Flexible Timings)
Steward in
Vasant kunj
Full Time
·
F&B Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 26 Nov 2022
Likes
It was great working with the grand
Work-life balance - Good
Dislikes
The working hours
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Steward in
New Delhi
F&B Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Mar 2020
Likes
I'm working here from 1 year 3months but not confirmed . About my profile I did IHM degree from Hyderabad and kow I'm in fnb Service deptt. Coffee shop. they don't think about our employees.
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Steward in
New Delhi
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Oct 2019
Likes
Management
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Other The Grand New Delhi Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager Housekeeping in
New Delhi
Full Time
·
Housekeeping & Laundry Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 24 May 2024
Likes
Work there for 2 years but nothing to recall when it comes to write something good about this property. Trust me I am not biased here.
Dislikes
Management is worst. Management is always on reconstruction. I have seen 4 bosses in less than 1 year. HR is poor. Employees work like,
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Security Officer in
New Delhi
Full Time
·
Security Officer Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 24 Jan 2025
Likes
Employee behaviour very well
Dislikes
Very bad culture and no any plan
Salary - Poor
Job security - Poor
Promotions - Poor
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Commie 1st in
New Delhi
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Mar 2024
Likes
Everything is good about the grand hotel
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
They not providing accomodation
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country, Travel Within City.
Front Desk Officer in
New Delhi
Full Time
·
Front Office & Guest Services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 05 Dec 2024
Likes
There is nothing to like in Grand
Company culture - Good
Dislikes
Everything
Skill development - Poor
Job security - Poor
Promotions - Poor
Analyst in
New Delhi
Full Time
·
Construction / Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Nov 2023
Likes
Work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Everything is fine
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Security Manager in
New Delhi
Full Time
·
Security Services - Other Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 19 Feb 2025
Likes
Salary - Good
Dislikes
Job security - Bad
Promotions - Poor
Company culture - Poor
Overall Rating
Security Officer in
New Delhi
Full Time
·
Security Officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Dec 2024
Likes
Every thing is good good company good management
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to say any words
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Executive Secretary in
New Delhi
Full Time
·
Events & Banquet Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Jan 2023
Likes
Work Culture and management. We don’t get everything everywhere in life. It’s a both way process, employee and employer both have to work together to achieve the goals of an organisation.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing. Well, it also depends upon the employee to make the best of the opportunities they get. We can’t show down any employers. After all, they help us with job when we are in need. They show faith and trust in us. We must reciprocate that.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
People also ask about The Grand New Delhi's Guest Service Associates
How is The Grand New Delhi to work for?
The Grand New Delhi is rated 4.2 out of 5, based on 5 reviews by employees on AmbitionBox.
The Grand New Delhi is known for Company culture which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at The Grand New Delhi read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at The Grand New Delhi?
According to AmbitionBox ratings, The Grand New Delhi employees rate its salary and benefits as 4.0 out of 5. You can know more about The Grand New Delhi Salaries at AmbitionBox
How is the work culture at The Grand New Delhi?
Work culture is rated 4.0 at The Grand New Delhi by 5 employees. While job security is rated 4.0 and work-life balance is rated 4.0 at The Grand New Delhi. Read detailed reviews by employees of The Grand New Delhi on AmbitionBox.
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The Grand New Delhi Guest Service Associate Reviews by Locations