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The Co-operative Bank

Compare

4.0

based on 182 Reviews

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Reviews
182
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829
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The Co-operative Bank Customer Success, Service & Operations Department Reviews

based on 13 reviews

Updated 31 Dec, 2024

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

4.3

Promotions

4.0

Job security

3.7

Work satisfaction

3.6

Company culture

2.7

Work-life balance

2.4

Skill development

1.6

Salary

The Co-operative Bank is rated 3.1 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

View All

Customer Success, Service & Operations

3.1

• 13 Reviews

BFSI, Investments & Trading

3.7

• 50 Reviews

Finance & Accounting

4.2

• 39 Reviews

Administration & Facilities

4.7

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Chief Executive Officer in Lucknow

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 31 Dec 2024

Likes

Work life balance is good

Job security - Good
Work-life balance - Good

Dislikes

Salary is poor, no promotion avenues, work environment is poor

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Data Entry Operator in Indore

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2023

Likes

I learnt more there

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

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tumkuru in Tumakuru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 14 Nov 2024

Likes

Commitment to providing excellent customer service and supporting their employees professional development

Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

With a few exceptions Management at all levels generally aren't very good

Salary - Bad
Skill development - Poor
Work-life balance - Poor

Accounts Clerk in Hingoli

Clerk Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Nov 2020

Likes

Supportive staff,, manager and ceo cares of all staff.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Saturday

Operations Manager in Jodhpur

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Sep 2019

Likes

i am alredy work at sanjivani credit co operative

Promotions - Good

Dislikes

Work Details

Knowledge

Work days: Monday to Saturday (Flexible Timings)

costomer service

finance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 11 May 2019

Likes

costomar service

Dislikes

Working target

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

service to costamer

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

12 pass

Megh.co.op apex bank ltd Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 May 2019

Likes

Bank asstt

Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

cash section

Job security - Poor

You are reading trusted reviews. Keep reading to find out more about The Co-operative Bank.

Clerk pramoted officer in Pune

Cash, Deposit related service, Recovery Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 May 2019

Likes

Good for work, customer service, responsibility Of work

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Because of Management interference & Union activity no satisfaction of work.working to complete work, customer service

Work Details

Interesting, customer service,Deposit Tds , recovery from borrower, challenging

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Junior Assistant and IT Professional

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Feb 2018

Likes

Multi skills growing at same

Skill development - Good
Work satisfaction - Good

Dislikes

Pay scale Can't have good growth

Work Details

Good experience Good knowledge

Work timings: Strict Timings

Work related travel: This is a desk job.

Cashier in Tiruvannamalai

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2018

Likes

Yeah it's good environment and i love customer support work. Actually i was worked as cashier and depositer every day i learn something new. kind of customer feedback, if they receive good feedback from us next day they give lot of deposit to our bank. Each day i contribute my response to our bank. Finally we got good responsible from our customers. Each customer is valuable for our bank. So we don't hesitate in a single moment. These are good quality i received from my bank.......Read More

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Yeah I had some job security and salary decrement

Job security - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Data Entry Operator in Tiruchirappalli

Data entry Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Jan 2019

Likes

Data entry

Work satisfaction - Excellent

Dislikes

Day to day challens entry

Salary - Bad
Skill development - Bad
Promotions - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Accountant Cashier in Koppal

Full Time

Operations Department

5.0

posted on 22 Feb 2024

Overall Rating

Cashier cum Clerk in Hyderabad / Secunderabad

Full Time

Customer Success Department

4.0

posted on 03 Feb 2024

Overall Rating

Top trending discussions

View All

Career Growth

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

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More about working at The Co-operative Bank

HQ - Manchester, Greater Manchester, United Kingdom (UK)
Banking
201-500 Employees (India)
Financial Services

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 The Co-operative Bank reviews submitted by The Co-operative Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if The Co-operative Bank is the right company for you. ... 72% of employees reported the working days at The Co-operative Bank as Monday to Saturday. 71% employees reported the work timings at The Co-operative Bank as Flexible timing. Read more

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The Co-operative Bank Reviews >
The Co-operative Bank Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at The Co-operative Bank Customer Success, Service & Operations Department

based on 13 reviews

4.1

Rated by 4 Women

Rated 4.9 for Work-life balance and 4.9 for Job security

2.7

Rated by 9 Men

Rated 4.4 for Career growth and 3.9 for Job security

Working Days at The Co-operative Bank Customer Success, Service & Operations Department

based on 13 reviews

Monday to Saturday

72%

Alternate Saturday off

14%

Monday to Friday

14%

Work Timings at The Co-operative Bank Customer Success, Service & Operations Department

based on 13 reviews

Flexible timing

Strict (10.30am - 6pm)

Strict (10am - 6.30pm)

71%

14%

1% employees reported other strict timings

Shift Timings at The Co-operative Bank Customer Success, Service & Operations Department

based on 13 reviews

Day shift

100%

Business Travel at The Co-operative Bank Customer Success, Service & Operations Department

based on 13 reviews

No travel

50%

Within city

50%

The Co-operative Bank Salaries in Customer Success, Service & Operations Department in India

Clerk 9 salaries	₹1.5 L/yr - ₹3.6 L/yr
Bank Clerk 6 salaries	₹1.8 L/yr - ₹4 L/yr
Banking Officer 5 salaries	₹1 L/yr - ₹1.5 L/yr
Banking Operations Associate 4 salaries	₹2 L/yr - ₹2.5 L/yr
Desktop Support Engineer 3 salaries	₹2.2 L/yr - ₹2.2 L/yr