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Customer Service Associate interview
Q1. What is bpo sector and roles and responsibility?
Q2. How to handle customers on call or mail.
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Career Growth
2w (edited)
a java developer
Seeking advice on current job
Current Job Situation:
I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation.
Concerns:
1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies?
2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch?
Seeking Advice:
What modern technologies should I learn to stay relevant?
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How is Technotask Business Solutions to work for?
Technotask Business Solutions is rated 3.2 out of 5, based on 33 reviews by employees on AmbitionBox.
Technotask Business Solutions is known for Career growth which is rated at the top and given a rating of 3.1. However, Work-Life balance is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Technotask Business Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Technotask Business Solutions?
According to AmbitionBox ratings, Technotask Business Solutions employees rate its salary and benefits as 2.9 out of 5. You can know more about Technotask Business Solutions Salaries at AmbitionBox
How is the work culture at Technotask Business Solutions?
Work culture is rated 3.0 at Technotask Business Solutions by 33 employees. While job security is rated 2.8 and work-life balance is rated 2.8 at Technotask Business Solutions. Read detailed reviews by employees of Technotask Business Solutions on AmbitionBox.
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Technotask Business Solutions Reviews by Locations
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Technotask Business Solutions Lucknow Reviews by Designations
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Gender Based Ratings at Technotask Business Solutions Lucknow
based on 32 reviews
Rated by 9
Women
Rated by 23
Men
Working Days at Technotask Business Solutions Lucknow
based on 33 reviews
Monday to Saturday
57%
Rotational Shift
33%
Alternate Saturday off
5%
Other
5%
Work Timings at Technotask Business Solutions Lucknow
based on 33 reviews
Flexible timing
Strict (10am - 7pm)
Strict (6pm - 3am)
55%
19%
6%
20% employees reported other strict timings
Shift Timings at Technotask Business Solutions Lucknow
based on 33 reviews
Day shift
Night shift
71%
29%
Business Travel at Technotask Business Solutions Lucknow
based on 33 reviews
No travel
80%
Within city
10%
International travel
5%
Within country
5%
|
Customer Service Associate
12
salaries
|  ₹1.3 L/yr - ₹2.6 L/yr |
|
Quality Analyst
9
salaries
| ₹1.8 L/yr - ₹3.6 L/yr |
|
C.S.A
9
salaries
| ₹1.1 L/yr - ₹2.8 L/yr |
|
Team Lead
8
salaries
| ₹1.7 L/yr - ₹3.1 L/yr |
|
Customer Service Executive
7
salaries
| ₹1.4 L/yr - ₹2.6 L/yr |
Explore more salaries
Health insurance
1 total
response
Job/Soft skill training
1 total
response
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
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