Urban Company is rated
2.7 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Urban Company is rated
2.7 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
Sort by:
Popular
Operations Associate in
Gurgaon / Gurugram
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2019
Likes
Career Growth, Salary, & Work Environment are the best part of UC
Free lunch & dinner, plus cab.
Dislikes
Stretching of time, above your working hours.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Operations Associate in
New Delhi
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2024
Likes
learning
Dislikes
Salary, Job security, Company Culture, Work Satisfaction.
UC provides great perks and flexible work culture.
Dislikes
UC as an organisation is good but people working here are pathetic and no sense of responsibility.
Work Details
Work policy:
Depends on team.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Operations Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 20 Aug 2022
Likes
Company provides you meal and snacks
Dislikes
Politics and favoritism
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Operations Associate in
Bangalore / Bengaluru
Contractual
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jan 2024
Likes
NIL
Dislikes
There is no work life balance, they don't care about employees mental health. Move employee to different categories without employee consent.
Operations Associate in
Gurgaon / Gurugram
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Nov 2022
Likes
Nothing to like about this organisation
Dislikes
They fire you at the time of appraisal and there is no job security only male are in hired and they got promoted. No promotion after how much hard work u do.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Operations Associate in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2018
Likes
Proper training is provided to the employees. their is huge way of growth in this company and many more internal opportunities are there. Managers are well supportive.
Dislikes
I dont see any negativity in Urbanclaps culture as their is no work pressure and politics as such.
You are reading trusted reviews. Keep reading to find out more about
Urban Company.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Noida
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2024
Likes
If I am talking about over all good there is good management and also they all are very supportive .
Dislikes
There is no any kind of thing which is I can say it's bad .
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2024
Likes
Very good company and navida
Dislikes
Nice service serviceing high quality
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Operations Manager in
Chennai
Full Time
·
Operations / Strategy Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2024
Likes
It is average
Dislikes
Work life balance is very low
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2023
Likes
Good policy for employees
Dislikes
Policies implementation is not good. Unnecessary work pressure. No clear communication on KRA. Appraisal and promotion are not based on performance.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Operations Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2023
Likes
The journey has been constantly very pivotal year on year. They have given enough lessons on how to be efficient and using your skills YOY. They groom you to your limits last extent.
Dislikes
Pressure built year on year. Removing people every six months. Pressure testing every moment.
Senior Associate in
New Delhi
Full Time
·
Social & Public Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Aug 2023
Likes
My Previous team was fantastic, I learned numerous things that greatly boosted my confidence and improved my performance of duties.
Dislikes
- No job security.
- Limited engagement with employes.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 15 Jun 2023
Likes
Growth curve is steep, you will ahead of your peers in terms of skill development
Dislikes
Work-life balance is not great, too much unnecessary work pressure
Work Details
Work policy:
1 day at home & 4 days at office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Associate in
Ghaziabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 06 Oct 2023
Likes
They credit salary on time
Dislikes
Job security , they don't hard working person anymore
Managers are being partial with employees
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2023
Likes
NA
Dislikes
Office politics at its peak
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Relationship Manager in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2023
Likes
No like
Dislikes
There cannot be a worse and more useless company than this.
Other Urban Company Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Business Development Associate in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Nothing is good
Dislikes
My Experience with Urban Company – Highly Disappointing
I had a deeply unsatisfactory experience with Urban Company, where the management lacks ethics, professionalism, and basic accountability. Employees, whether workers or those in business roles like Business Development Associates, are treated poorly without respect or consideration. The company fails to create a positive work culture or offer meaningful career growth opportunities.
The senior team, including individuals like Jatin Gupta, Anshu Pathak, Rohan Kumar, and Akshay Chawla, indulge in favoritism and politics. Instead of supporting and uplifting new employees, they engage in behavior that discourages growth.
I left the organization 15 days ago, yet I have not received my full and final settlement, relieving letter, or experience letter. Despite numerous follow-ups, no one responds to calls or messages, including reporting managers. This lack of support is unacceptable and has even delayed my ability to join another company.
For those considering joining Urban Company, please be aware that:
- No career growth:Regardless of how long you work—6 months, 1 year, or more—there are no opportunities for advancement.
- Toxic environment: Internal politics overshadow any potential for success.
- Unresponsive management:Managers avoid accountability, and the HR department is ineffective in addressing concerns.
And also only promotes who work for long time in manager role if any one joins in a manager role but they get after appraisal growth city because internal who work from since 3 - 8 years they getting promotion only and also they judge by word of mouth to each person without seeing work and dedication
I never want to come this company and not prefer not join
If you want work for 3 months and it's okay
And it's a contract job by quess crop
But quess crop didn't see any employment mental health which treated by urban clap private limited
We are the employee of quess crop I think they have to see if not then quess crop image also down due to urbanclap private limited (urban Company)....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
BDA in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Nothing
Dislikes
No Job security any time they can fire you they just say u have a contract for 8 months but they can kick you out anytime. They also make you work on Sunday that to from office and office timings are 10 to 9:30 some time 10 also.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Business Development Associate in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 22 Nov 2024
Likes
i like only one thing that is salary credit date, they are good in helping
Dislikes
behaviour of manager is very bad and sometime they are using abousive words and one important thing is this is contractual base company, doesn't matter how you put your effort in their compnay after ending contract they will terminate the BDA's also they don't have fix timing of office they will make you work more than 9 hrs
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Business Development Associate in
Gurgaon / Gurugram
Full Time
·
Procurement & Purchase Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Nov 2024
Likes
A level of equality no matter your position in the company. You sit and have lunches with the whole team as one.
Dislikes
This may differ from team to team but there's a lot of work pressure and many a times requires to work on the weekends too
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Escalation Specialist in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Gives opportunity to Freshers
Dislikes
Their work culture which is poisonous, No Work life balance. No Perks.
Best place to learn politics. Managers share their super admin access with their friends who can selectively pick out quality requests and leave just trash for you. Do not expect any humanity from them. I have seen them forcing people to work on their phone when laptop dies. Good place for you if you can wipe boots of your manager....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Business Development Associate in
Kolkata
Full Time
·
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2024
Likes
If you are lucky enough and get a good RM , you can learn and grow in the company, there's a lot of scope for growth , exposure and upskilling but again as I mentioned you have to be lucky
Dislikes
Too toxic environment for work
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Development Associate in
Vadodara
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Learning opportunity
Dislikes
No fixed working hours
Very low salary without any perks. I have to pay myself for sim card, laptop and internet for company work
No value for employees, people keep leaving the company because of this
Work Details
Work timings: Strict Timings
Business Development Associate in
Gurgaon / Gurugram
Full Time
·
Category Management & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 31 Aug 2024
Likes
The only salary comes from time office.
Dislikes
This company fires you after 6 months.
There is so much work involved in this as if we are running the company. There is a time to come to office, there is no time to leave.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Software Engineer2 in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Nothing. One of the worst Company
Dislikes
Everything. 0 learning, 0 growth, toxic people, no appraisals, 0 (BIG 0) perks. 10 years old tech but show off (check blogs: specifically newer blogs). Seniors engineers and VPs are not knowledgable leading to 0 learnings. Though working hors are flexible you are asked to deliver more leading to you working on off hours as well.
If you are planning to join, to get idea just ask anyone in the company how many people have left in past 8-10 months.
UC is not how it used to be few years back....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Software Developer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Aug 2024
Likes
Upper management is very much interested in the organization.
Culture is very supportive and is similar through tech department.
Learning is good, senior folks have a good domain knowledge.
Dislikes
Lesser salary than other PBC
Salary structure similar across levels
People also ask about Urban Company's Operations Associates
How is Urban Company to work for?
Urban Company is rated 2.7 out of 5, based on 8 reviews by employees on AmbitionBox.
Urban Company is known for Work-Life balance which is rated at the top and given a rating of 2.7. However, Job Security is rated the lowest at 1.2 and can be improved. To know first hand how it is like to work at Urban Company read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Urban Company?
According to AmbitionBox ratings, Urban Company employees rate its salary and benefits as 2.4 out of 5. You can know more about Urban Company Salaries at AmbitionBox
How is the work culture at Urban Company?
Work culture is rated 2.1 at Urban Company by 8 employees. While job security is rated 1.2 and work-life balance is rated 2.7 at Urban Company. Read detailed reviews by employees of Urban Company on AmbitionBox.
Tell us how to improve this page.
Urban Company Operations Associate Reviews by Locations