Swiggy Customer Support Assistant Reviews

Likes

Benfits

Dislikes

Leadership is not something is good

Likes

Package that given toe is good

Dislikes

Yet full SOP not done,no cab facility,no canteen

Likes

Great company I loved the management and team

Dislikes

Nothing

Likes

Exposure to operations

Dislikes

Work life balance Infrastructure

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Excellent cab facility

Dislikes

Too many chats at a time

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

Nothing to dislike, my journey is going good with swiggy

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture is good as everyone works as a team

Dislikes

Job security is not at its best

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Good Salary

Dislikes

Internal movement process was not Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Flexible Timings If you love visiting restaurants and understand their management and growth then it is the best.

Dislikes

No Job Security Your efforts will be marked as territory team efforts People who comes through the referral are favourite of the seniors No accounts are given and targets are at their peak from day1. Dineout is no more a growth department specially under Dhruv Kapoor and Sunny you will be spoiled and your achievements will be their achievements and you will be out of system.

Likes

Hybrid work policy

Dislikes

I can’t even think of where to start. There’s no accountability, no planning, and no set processes in place. Everything is ad hoc and chaotic. Work-life balance is non-existent—you’re expected to take work calls even on weekends. You’re often asked to make PPTs late into the night over the weekend because some leader decided to meetwith the partner at the last minute. What’s astonishing is the lack of an SOP or framework for promotions. Half-yearly targets are given in July because no one bothered to share the KPIs on time. This happens because ratings and promotions are entirely subjective and perception-driven. There’s no bell curve, and no performance scores are published to help you benchmark yourself against your peers. The HR team is weak and heavily influenced by business leaders. If your manager dislikes you and decides to put you on a PIP, don’t expect HR to be impartial or allow you to put your case forward—this is not the place for that. The attrition rate is at an all-time high, and the organization doesn’t bother filling vacant positions for months. Instead, they simply redistribute the workload among the remaining team, overburdening them and leading to burnout, which ultimately drives talented employees to leave....Read More

Likes

The freedom of expression and the scope is really good here You get to meet all leaders without any restrictions You can share your views and opinions seamlessly

Dislikes

The corporate culture of bias especially at certain level is evident Few things are yet to be streamlined like Responsibility vs Accountability Plan vs Action and reflection can be better

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Overall company is good but the management who handle and basically they are from different regions and handling other regions are not aware how to handle the people from this locality that was the main barrier which results in poor connectivity with vendors

Dislikes

Manager rude behaviour

Likes

20k slalary no increment as well as working from 2yrs no on-roll position waste of time & hard working

Dislikes

Working as off role from 2yrs no promotion is there don't joined any position in scootsy logistics very worst organization no on-roll even, HR department are very disrespectful dur to no revert & response worst HR department ciel, Swiggy, working like worst than labour 10..11hrs no time management no work-life balance

Work Details

Work policy: As per work working 10hrs

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Work from home or office just need to complete the given task.

Dislikes

They think employees are machine. How can anyone stay active 18 -19 hours on a daily basis ?

Work Details

Work policy: No week off

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

As a fresher I leaned lot of things

Dislikes

More working hours, no work life balance, off role job, little bit politics, need to travel, rotational shifts, night works...etc

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salaries are provided on time here. The perks and benefits are good.

Dislikes

The work culture and work-life balance are average. Promotions are rare and depend on availability.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.