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Swarovski India

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based on 90 Reviews

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90
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Swarovski India Customer Success, Service & Operations Department Reviews

based on 7 reviews

Updated 11 Sep, 2024

Overall Rating

4.8/5

How AmbitionBox ratings work?

5

6

4

1

3

0

2

0

1

0

Category Ratings

4.7

Work-Life balance

4.6

Skill development

4.6

Work Satisfaction

4.5

Company culture

4.4

Salary & Benefits

4.1

Job Security

3.6

Promotions/Appraisal

Swarovski India is rated 4.8 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

Swarovski India is rated 4.8 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

Customer Success, Service & Operations

4.8

• 7 Reviews

Sales & Business Development

3.2

• 16 Reviews

Merchandising, Retail & eCommerce

4.4

• 11 Reviews

Procurement & Supply Chain

3.4

• 5 Reviews

Finance & Accounting

4.7

• 5 Reviews

Human Resources

3.7

• 5 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Senior Sales Executive in Gurgaon / Gurugram

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 11 Sep 2023

Likes

The culture and management of the company , Also the concept they are working on ,the excellent training sessions and the customer services .

Dislikes

According to terms and conditions store refuses to replace a faulty item(after the warranty ends )with a recurring issue I was facing at store it’s very disappointing thing for some customers and staff also.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for bringing this to our attention. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.

Senior Sales Executive in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Dec 2023

Likes

Everything is nice and well know

Dislikes

Nothing but salary package should be more good

Work Details

Work timings: Flexible Timings

Employer’s Response

Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Once again thank you for your feedback.

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Production & Quality Supervisor in Pune

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Aug 2023

Likes

Great job culture, Job rotation Help to broaden our knowledge and boost experience. Thank you

Dislikes

Nothing negative to write about Swarovski

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback.

Top Swarovski India Interview Questions

asked in System Engineer interview

Q1. what is api testing explain in details

View answer (1)

asked in System Engineer interview

Q2. what is sorting explain in detail

View answers (2)

asked in System Engineer interview

Q3. what is backtracking

View answer (1)

asked in Retail Sales Executive interview

Q4. Retail experience

View answer (1)

Fashion Consultant in Lucknow

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 15 Aug 2024

Likes

Worked for a year but Swarovski's franchise store. Waiting for too long to serve Swarovski India but not getting the chance.

Dislikes

They didn't appreciate their employees.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

client service expert in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 20 Jul 2024

Likes

I like my Job profile so I kinda like working here.

Dislikes

Not as such

Fashion Consultant in Lucknow

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 11 Sep 2024

Likes

Yes l like

Dislikes

No 👎

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Sales Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

posted on 20 Mar 2024

Overall Rating

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Swarovski India.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Swarovski India?

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Jobs at Swarovski India

Sales Consultant-2

Bangalore / Bengaluru

0-3 Yrs

Not Disclosed

Senior Sales Consultant-2

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Sales Consultant

Gurgaon / Gurugram

0-3 Yrs

Not Disclosed

Sales Consultant

Ahmedabad

0-3 Yrs

Not Disclosed

Sales Consultant

Gurgaon / Gurugram

1-6 Yrs

Not Disclosed

Sales Consultant

Bangalore / Bengaluru

1-6 Yrs

Not Disclosed

Sales Consultant

New Delhi

1-6 Yrs

Not Disclosed

Mumbai

3-7 Yrs

Not Disclosed

Pune

2-6 Yrs

Not Disclosed

Pune

2-5 Yrs

Not Disclosed

More about working at Swarovski India

HQ - Wattens, Austria, Austria
Jewellery
501-1k Employees (India)
Retail

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Swarovski India reviews submitted by Swarovski India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Swarovski India is the right company for you. 100% of empl...oyees reported the working days at Swarovski India as Rotational Shift. 80% employees reported the work timings at Swarovski India as Flexible timing. Read more

Home >
Reviews >
Swarovski India Reviews >
Swarovski India Customer Success, Service & Operations Department Reviews Reviews

Working Days at Swarovski India Customer Success, Service & Operations Department

based on 7 reviews

Rotational Shift

100%

Work Timings at Swarovski India Customer Success, Service & Operations Department

based on 7 reviews

Flexible timing

strictPercentage

80%

20%

Business Travel at Swarovski India Customer Success, Service & Operations Department

based on 7 reviews

No travel

100%

Swarovski India Salaries in Customer Success, Service & Operations Department in India

Assistant Store Manager 3 salaries	₹3.9 L/yr - ₹5.5 L/yr
Operations Executive 3 salaries	₹4.2 L/yr - ₹8 L/yr
Senior Sales Executive 2 salaries	₹3.6 L/yr - ₹3.6 L/yr
Fulfillment Executive 2 salaries	₹5.4 L/yr - ₹10 L/yr
Senior Consultant 2 salaries	₹5 L/yr - ₹5 L/yr

Explore more salaries

Compare Swarovski India with

Kalyan Jewellers

4.7

Compare

Caratlane Trading

4.3

Compare

Khazana Jewellery

4.0

Compare

Reliance Jewels

4.0

Compare

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