Sunknowledge Services Senior Operations Manager Reviews

Likes

Average company. Low salary but high job security along with average work pressure.

Dislikes

Low salary, no extra perks for employee, no occasional gifts or annual party. Low appraisals. Nothing special.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment flexibility reachability hr operations

Dislikes

Salary cafeteria desk place leave policy

Likes

In 2018, I embarked on a professional journey with Sun Knowledge that has since been marked by growth, learning and personal development. Joining as a process associate, I had no hint of the transformative experience that lay ahead. Today, I proudly hold the position of Team Lead. I can reflect on the past years with a profound sense of gratitude for the supportive environment maintained by my Managers and Supervisors that has nurtured my career. The organization's commitment to fostering a collaborative and growth-oriented culture has made my experience here truly exceptional and I am confident that it will be marked by even more growth, learning and achievements in the years to come....Read More

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's been more than 7 years since I joined Sun knowledge and it's been an overwhelming experience. I not only get to learn new things in all these years but have always been appreciated for my hard work. I have also worked for other companies in past but the reason I never left Sun Knowledge is because of the work culture and the work environment. I joined Sun knowledge as a Claim adjudicator, and now I have been promoted to a Team Leader. So, anyone who is working hard will always get the recognition they deserve in Sun Knowledge. I feel blessed to be a part of such an organization....Read More

Dislikes

None

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The working environment and culture is very nice compared to other medical billing companies, and the Management is very cooperative. It was challenging initially but with my Management's support, my journey at Sun Knowledge has been really remarkable. Sun Knowledge provides a great platform for freshers to enhance their quality andskills. If anyone performs well, that person will definitely get an opportunity for the next level. We are enjoying and learning a lot while working in this organization....Read More

Dislikes

Nothing to dislike if you are enthusiastic and eager to learn.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

My journey with Sun knowledge started in 2016. Currently, I am working as a Claims Adjudicator. Sun Knowledge is the best company to work with and grow professionally if the employee is patient, punctual, responsible, hard-working, and honest. If someone is looking for a good salary structure, growth, job security, supportive management, excellent colleagues, and a great working environment at Kolkata, then Sun knowledge is the best organization....Read More

Dislikes

Nothing at all in this organization

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job satisfaction

Dislikes

No such issues faced yet

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

All managers are very supportive and are always available to offer assistance and advice.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The comprehensive training provided after joining, allowed me to quickly master complex coding regulations. The work environment encourages continuous learning and you always get a helping hand when it comes to problem-solving. I particularly appreciate the company's commitment  ensuring we always deliver the highest quality service to our clients.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Team bonding

Dislikes

Lots of unnecessary restrictions more than a school life, for example you can't talk to anyone while working, you can't move from your system after finishing your work, if found that you finished your work earlier then they increase your target. Manager takes more than 1:30 hrs. to finish their meal. But employees should finish their meal as soon as possible, as there are only limited break, it seems that employees are not the human being. No job security. Extreme Politics goes on. My SME tried to abscond me and was forcing me to abscond after working for almost 2 years in the organization. They forced me to resign. Even not allowed to serve the 2 months of notice period. They say Sunknowledge never ask to leave. But the reality is they will create such a worst situation that the employee will resign. No job security at all. Same thing happened with one of my friends. They will just use you and pressurise you to complete the target. Really disappointed with Sunknowledge..🙁...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It’s been more than 6 months at Sun knowledge. We are employees feel valued and motivated. Leadership is approachable and open to feedback. Managers provide guidance, ensuring transparent and clear communication about company goals and expectations. I observe a healthy work life balance by offering flexible work arrangements where possible…………….

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. Most of the employees are young of age group 21-30 yrs, so you gonna make good friends. 2. Work and company culture is good, but may vary from team to team. In my case, my team, supervisor and manager is really cool and supportive. 3. Office location is great, prime location of Kolkata salt lake sector 5, you can enjoy night lifethere. 4. Many peoples may worry about night shift mainly girls and there families, but i suggest to take a look at the area before joining it's completely safe, police car was always there and apart from that there are more than 2000 sunknowledge employees working there, Many other companies employees are also doing night shifts there. So it doesn't feel like night actually. There was full of people around you. 5. Cab facility is provided one way only, at night when your shift ends you will avail the cab facility, the cabs are running throughout the city. 6. Saturday and Sunday off, which is a really good thing, you also get the whole day light of monday because your job is at night on monday....Read More

Dislikes

1. Company salary, very very very low salary. 2. Night shifts for long time actually harm your body little by little, after a year you will see results, you may face health problems.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Beautiful girls all over entire office, Great cafeteria, Good food inside office promises, overall good environment. 2.5

Dislikes

Not a good experience as I joined this company with lot of hopes , ambition & dreams in my eyes but all that scattered in just few weeks , So basically I was hired for the customer service of HCP however the process was very vast and the time allotted to complete the tranning batch was just one month , So they had assessments every week & I couldn't clear the second assessment just for 3-4 marks , So the operations manager directly asked me to put down my resignation as they thought that am not fit for that particular process which was absolutely fine , However they didn't even reprofiled / or shifted me in any other process which was completely unjustified and even they had many processes still didn't give me any other opportunity , So all my efforts , hardwork & pain was totally wasted as cracking interview in this company itself is a big deal then only for few marks they didn't even consider moving me into any other process which I'm really very disappointed , So people beware if you are selected for CUSTOMER Service profile then it's not gonna be a easy deal. And after few weeks HR is sending me a email asking me why am not reporting to work and also asking me why there is no response from my end , Seriously such an unprofessional HRD Team as they are not aware that their operations team has asked me to Resign and they have no clue about it , Seriously unbelievable No job stability= - it's a nuisance hire n fire policy like Knowledge...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The only satisfaction an employee will have that the Salary will be credited to their respective accounts on a timely manner.

Dislikes

The company culture is very unhealthy. There is zero opportunity to scale up since the company don't encourage their employees for knowledge enhancement. The company only listens to the feedback been provided by the Team Leads/Assistant Managers/Managers. Whereas there should be equal scope of opportunity to hear from their associates level as the associates are also an integral part of the company. The management should have more empathy towards the employees specially to the associates level staff so that each and every one should get an equal opportunity to grow with the new skill sets to be imparted to the employees via regular training....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working in this organisation has been a great experience, learnt a lot,but I still have a lot to learn.Also the work environment is welcoming and the managers as well as the supervisors all of them are very supportive.I would like to recommend Sun knowledge to all the people looking for jobs.

Dislikes

Nothing to dislike. Just grab the opportunity coming your way and give it your best shot with a positive attitude.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Rating: 5/5 Likes: Well, I started my journey with Sun knowledge almost 2.5years back, and currently working as a Senior Associate, and I guess that was the best decision I made by joining Sun knowledge. The positive and collaborative work environment, empowers employees to reach their full potential.My manager, seniors and even myteam-mates always encourage me and always been helpful. And when it comes to Sun Knowledge, our company consistently delivers exceptional customer service, going above and beyond to address concerns and ensure complete satisfaction....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.