Sulekha.com Customer Success, Service & Operations Department Reviews

Likes

If you are ready to be submissive and blend in with the politics in the company, you might end up liking something here.

Dislikes

There are plenty. Here are a few listed for ProManage: You will be in constant watch. If you are one to watch the Bigg Boss show, where cameras watch you 24*7, you will have the same experience here. There will be several eyes watching you, the way you walk, the way you talk, the person you talk to and whatnot. Even to the washroom you will be followed to observe the time you spend there. You should be in a mind state to offer social service. That is how they expect you to work, without any hike. You should forget all your financial requirements and login to just serve the company. If you have ever wondered how our forefathers would have fought for freedom, you can experience it here. You will have to fight for everything and will feel like being colonised. You need super power to be fast enough to manage your tea break, lunch and WASHROOM in 1 hour for the day. Washroom time is also included in your break duration. How awesome is that!! Here, washroom is a privilege and not a necessity. Leaves? Forget it! No personal life or family should be in existence. You should forget all of it and live like a monk in here. People who are pets of the managers will have all privileges and live the best life with all the hike percentage and benefits. On the whole, the Associate directors is completely unapproachable. He shuts himself in a corner and does not even bother to communicate with the team but there stares at the team all the time. The HR team is excellent. All your concenrs will not even be heard. They will be just puppets of the biased managers. If you are willing add complication in your life, consider joining here....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I made few good friends who helped me to survive here

Dislikes

I literally dislike everything about this place. The management is very poor. When you will enter the office, you will feel like working in a government office with old culture and rules. HR will support higher authority and these higher positioned employees support their favorites. Here they don't see your work effort, only see hownicely you can obey the manager. Initially they will explain standard rules about leave and other policies. But with time Or you can say based on the manager's mood everytime new rules will added which are totally illogical. And you can't even ask why this rule has added when there is no point. If you will ask any explanation you will become the next target to get mentally and emotionally triggered. You don't have any other option except to say ok i will follow whatever you are saying. Seriously in 2025 I am facing boy and girl biased rules, senior n junior partiality and sad that I am unable to do anything about it. Because when I told HR head about it, simply told that your manager is having other opinion about you and we trust them, not you. I have never written such things for any of my previous employers. But now I am writing this review with very bad experience with me which I don't want to happen with anyone else. I know for you job matters, money matters. But trust me not more than your mental health....Read More

Dislikes

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much!

Dislikes

No vision, no respect for people. Horrible appraisals.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

completely worst company to work in

Dislikes

back stab

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company

Dislikes

Everything is okay

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary will be come on time

Dislikes

but in covid time they are totally selfish stop all salary and incentives we are doing to much argument and protest against thain they will make paying on instalments they are leave us on crisis time 👎👎 I will give my 6.5 years in this company no Assurity for job so be alert all time

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.