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Engaged Employer

Smith & Nephew Healthcare

Compare

4.0

based on 174 Reviews

Filter reviews by

Smith & Nephew Healthcare Customer Success, Service & Operations Department Reviews

based on 7 reviews

Updated 27 May, 2023

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

3.1

Work Satisfaction

3.1

Work-Life balance

3.0

Company culture

2.9

Skill development

2.8

Job Security

2.7

Promotions/Appraisal

2.7

Salary & Benefits

Explore Reviews by Department

View All

Customer Success, Service & Operations

3.1

• 7 Reviews

Finance & Accounting

3.9

• 51 Reviews

Sales & Business Development

4.0

• 26 Reviews

Procurement & Supply Chain

4.3

• 13 Reviews

Marketing & Communication

4.1

• 12 Reviews

Human Resources

4.1

• 5 Reviews

7 reviews found

Sort by: Popular

Purchase Executive in Pune

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 May 2023

Likes

Nothing much to like about.

Dislikes

The India Supply Chain Director (Navin Shetty) at Smith & Nephew is described as exhibiting narcissitic traits and lacking effective management skills. This creates a toxic work enviroment and has a detrimental impact on employee morale. The high attrition rate within the Inida Supply Chain department further indicates serious underlying issues with the director's leadership style. Despite higher management being aware of these problems, no action has been taken to address the situation. Individuals considering a position at Smith and Nephew should exercise caution due to these circumstances. Conducting a thorough background check on the company, including gathering information on the work culture and employee experiences, is crucial in determining if it is suitable workplace. Organizations need to prioritize fostering a positiive and supportive work environment where employees feel valued and can contribute to their fullest potential. Failure to address problematic behaviour from leaders can have significant consequences for employee well being and overall success of the company....Read More

Senior Executive in Mumbai Suburban

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 27 May 2023

Likes

Manager support

Dislikes

Company politics is at its peak

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Analyst in Pune

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 09 Jul 2022

Likes

Good team mates

Dislikes

No work life balance

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sales Operations - IT Manager in Pune

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 03 Feb 2023

Likes

Work life balance. Management is really good. Follow the process. No micro management.

Dislikes

At times we feel like there would be job uncertainty. As we don't have mush work to do.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Finance Manager in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 May 2022

Likes

Work culture

Dislikes

Compensation and Benefits

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Procurement Executive in Pune

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 May 2021

Likes

Nothing

Dislikes

Management

Work Details

No work life balance, they want us to work 24/7

Work timings: Strict Timings

Senior Associate in Pune

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 14 Feb 2019

Likes

Brand company

Dislikes

Policies and work environment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Smith & Nephew Healthcare.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Smith & Nephew Healthcare?

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Jobs at Smith & Nephew Healthcare

View all

Job Opening - Talent Acquisition Sourcing Specialist - Pune

Pune

3-5 Yrs

Not Disclosed

Talent Acquisition Sourcing Specialist- Contract

Pune

3-6 Yrs

Not Disclosed

Team Manager-Order To Cash

Pune

9-14 Yrs

Not Disclosed

Senior Warehouse Specialist

Mumbai

9-14 Yrs

Not Disclosed

Job Opening - Customer Insight Analyst - Pune

Pune

5-10 Yrs

₹ 15-20 LPA

Job Opening - Order To Cash Associate - Pune

Pune

1-4 Yrs

₹ 1-3.5 LPA

Material Master Data (MDM) Analyst - Pune

Pune

5-10 Yrs

₹ 5-9.5 LPA

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AmbitionBox has 7 Smith & Nephew Healthcare reviews submitted by Smith & Nephew Healthcare employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Smith & Nephew Healthcare is the right company f...Read more

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Smith & Nephew Healthcare Reviews >
Smith & Nephew Healthcare Customer Success, Service & Operations Department Reviews Reviews

Working Days at Smith & Nephew Healthcare Customer Success, Service & Operations Department

based on 7 reviews

Monday to Friday

100%

Work Timings at Smith & Nephew Healthcare Customer Success, Service & Operations Department

based on 7 reviews

Flexible timing

Strict (9am - 7pm)

Strict (6pm - 3am)

33%

22%

23% employees reported other strict timings

Shift Timings at Smith & Nephew Healthcare Customer Success, Service & Operations Department

based on 7 reviews

Night shift

Day shift

67%

33%

Business Travel at Smith & Nephew Healthcare Customer Success, Service & Operations Department

based on 7 reviews

No travel

100%

Smith & Nephew Healthcare Salaries in Customer Success, Service & Operations Department in India

Senior Process Associate 12 salaries	₹3.9 L/yr - ₹8.2 L/yr
Senior Associate 7 salaries	₹5.3 L/yr - ₹7.6 L/yr
Finance Manager 6 salaries	₹9.3 L/yr - ₹26.3 L/yr
Team Lead Operations 5 salaries	₹6.4 L/yr - ₹10.5 L/yr
Team Lead 3 salaries	₹1.1 L/yr - ₹15.4 L/yr

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