AmbitionBox

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Smart Customer Services

Compare

3.0

based on 10 Reviews

About
Reviews
10
Salaries
86
Interviews
1
Jobs

-
Benefits
1
Photos

-

Filter reviews by

Smart Customer Services Reviews

Updated 21 Mar, 2025

Overall Rating

3.0/5

based on 10 reviews

On-Par with industry's average

know more

Rating distribution

4 (40.0%)

1 (10.0%)

3 (30.0%)

0 (0%)

2 (20.0%)

Category Ratings

2.6

Company culture

2.2

Work-life balance

2.2

Work satisfaction

2.1

Job security

2.1

Promotions

1.8

Skill development

1.6

Salary

What employees say about Smart Customer Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

75% employees reported

Flexible timing

60% employees reported

No travel

34% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

4 reviews

3.4

Rated by Men

6 reviews

Smart Customer Services is rated 3.0 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfa ... Read more

Smart Customer Services is rated 3.0 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Primus Global Technologies Reviews

3.9

• 650 reviews

Practo Reviews

3.1

• 505 reviews

Magneti Marelli Motherson Auto System Reviews

3.8

• 430 reviews

TriGeo Technologies Reviews

3.2

• 429 reviews

HBL Global Reviews

3.9

• 363 reviews

Rao IIT Academy Reviews

3.7

• 330 reviews

InsanelyGood Reviews

4.1

• 314 reviews

Busibud Reviews

4.0

• 297 reviews

Deenanath Mangeshkar Hospital Reviews

4.1

• 292 reviews

Baoiam Innovations Reviews

4.5

• 288 reviews

Tradeshala Reviews

4.5

• 281 reviews

Recipharm Pharmaservices Reviews

3.9

• 273 reviews

Arena Animation Reviews

3.6

• 264 reviews

E-Solutions Reviews

3.4

• 263 reviews

P&O Cruises Reviews

4.1

• 251 reviews

Tradebulls Reviews

3.2

• 251 reviews

Abbott Nutrition International Reviews

3.9

• 246 reviews

GrapplTech Reviews

4.8

• 232 reviews

Plada Infotech Services Reviews

3.6

• 208 reviews

Mogli labs Reviews

3.5

• 206 reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Debt Recovery Agent in New Delhi

Full Time

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Nirman vihar in Nirman vihar

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 05 Apr 2023

Likes

the office staff is very nice

Company culture - Good

Dislikes

Work pressure

Salary - Bad
Skill development - Bad

Telecalling Executive in Nirman vihar Delhi

Full Time

Recovery department Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 Oct 2023

Likes

Hard working environment, good insensitive, good environment

Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Fixed salary, timing problem, salary deduction

Customer Support Executive in Pune

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Mar 2021

Likes

Increase growth..no one take serious about bpo..please look in to that organisation..improve it..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

I m customer support Executive.. now I m in inbound process..

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Debt Recovery Agent in New Delhi

Collection Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 May 2021

Likes

Nothing

Dislikes

Everything especially the working environment. This office devastated me because of which I am now afraid to work in any other organization.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pathetic

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead in New Delhi

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 30 Dec 2019

Likes

Salary never got credited on time, no one escalation matrix,owner of the company does not treats the employee in proper manner.

Dislikes

Already mentioned

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor

Work Details

Team leader

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Collection Supervisor

Lending Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Nov 2017

Likes

In the Recovery / collection of NBFC / Banking industries like agency, other than is batter option.

Skill development - Good
Company culture - Good

Dislikes

Other than poor of salary/appraisal growth.

Salary - Poor

Work Details

as a average

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Smart Customer Services.

Team Lead

Lending Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Sep 2017

Likes

BECAUSE EVERY PERSON WHO IS WORKING IS THIS COMPANY IS ABLE TO DO AND KNOW ABOUT THE WORK PROPERLY.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NOTHING

Work Details

Work days: Monday to Saturday

Discover interview dos and don'ts from real experiences

Computer Operator in New Delhi

Lending Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2019

Likes

Thanks all of smart customer team.and special thanks MD mr Sumit Goel G and mr surander sir.its my pleasure I am working with smart customer ....... Thanks smart customer. Rgds... Amit Tyagi

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have no words for dislike smart customer service. Thinks.

Work Details

Its my first job experience with smart customer service. All the office staff is will educate and all of serious of his official work . So it's my pleasure ...

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Collection Associate in New Delhi

Full Time

Customer Success Department

5.0

posted on 20 Feb 2024

Overall Rating

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

Got a question about Smart Customer Services?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

More about working at Smart Customer Services

HQ - Delhi
11-50 Employees (India)

Tell us how to improve this page.

Smart Customer Services Reviews by Locations

Smart Customer Services New Delhi Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Smart Customer Services reviews submitted by Smart Customer Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Smart Customer Services is the right company for yo...u. 75% of employees reported the working days at Smart Customer Services as Monday to Saturday. 60% employees reported the work timings at Smart Customer Services as Flexible timing. Read more

Home >
Reviews >
Smart Customer Services Reviews

Smart Customer Services Salaries in India

Team Lead 5 salaries	₹3 L/yr - ₹4.2 L/yr
Back end Executive 5 salaries	₹2.4 L/yr - ₹3.2 L/yr
Collections Executive 5 salaries	₹1.8 L/yr - ₹3 L/yr
Telecaller 5 salaries	₹1.1 L/yr - ₹2.6 L/yr
Debt Recovery Agent 4 salaries	₹2 L/yr - ₹4.6 L/yr