Shivalik Small Finance Bank Customer Service Officer Reviews

Likes

There are nothing to like.

Dislikes

Work culture is terrible, bank policies and environment are not good. They don’t know what is hierarchy and how to respect senior and junior. All day bank working. They strictly ordered come to the branch in holidays, 2nd and 4th Saturday even Sunday also. Branch manager and cluster manager threatens to termination constantly and very important things is other banks do not accept of Shivalik bank employees, they said we will not hire Shivalik bank employees....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Working experiance is quite good.

Dislikes

Nothing about dislike all good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good working experience at all

Dislikes

Nothing about dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Shivalik is growing small finance bank Good place and environment.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I never seen this kind of bank in my carrier In banking sector that is very poor bank according to my experience with shivalik bank

Dislikes

This bank not support for our staff as well hr policies is very wrost

Likes

Good

Dislikes

Overall working is good not dislike

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Likes

Work life balance

Dislikes

Work culture is toxic due to senior staff who needs to retire or leave the bank for its better future is running the bank and forcing new talent to leave immediately after joining the bank because of insecurity. Leg pulling, interfere in personal life, zero professionalism.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Good to work with SHIVALIK

Dislikes

NA

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The Emerging Banker Program at Shivalik Small Finance Bank provides an excellent foundation for individuals starting their career in banking. Being part of the first probationary officer batch, I found the program to be well-structured and comprehensive, offering a blend of theoretical knowledge and practical exposure. The curriculum covers key banking functions, operational processes, and customer relationship management, which are essential for a well-rounded understanding of modern banking. The hands-on training in various departments allowed me to gain insights into real-world challenges and solutions, particularly in financial inclusion and digital banking. Mentorship from experienced professionals was a standout feature, ensuring that we not only learned technical skills but also developed leadership and problem-solving abilities. Overall, the Emerging Banker Program is a great stepping stone for anyone looking to grow in the small finance banking sector....Read More

Dislikes

One potential area for improvement in the Emerging Banker Program at Shivalik Small Finance Bank is the intensity of the training schedule. While the program is comprehensive, the fast-paced nature of the training can be overwhelming at times, especially for freshers who are new to the banking sector. A bit more time to absorb and practice certain key concepts would enhance the overall learning experience....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Shivalik Small Finance Bank as the name suggests, is a small finance bank with presence all over India, 52 branches and growing. The company provides a holistic environment for learning and growth while retaining talent and fostering a healthy work ethic. The senior management is proactive, approachable and inclusive. The remuneration and benefits are at par with the industry standard and timely appraisals along with work life balance. The company recognises and appreciates meritorious achievement and going the extra mile. Overall a great place to work....Read More

Dislikes

Scope for improvement in processes and flow of information.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Employees are helpful and they will help you in every scenario. As this is a small finance Bank , you have to wear multiple hats at a time and it comes with great learning and responsibilities.

Dislikes

Although the role is good, salary is on lower side as compared to Probationary officer of other banks. As this is a small finance Bank work load is more as compared to other big banks.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Shivalik provides entrepreneurial way of working which provides us an opportunity to learn and manage different aspects in our professional life. Best things which I like in Shivalik is that senior management is very much appywhich helps in taking decisions and our concerns quickly.

Dislikes

As of now there is no any negative thing which I can think of.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

salary on time only

Dislikes

Not much popular in city and market. we have to sale a product of the banking and opening account with essential services. and the benefits was not good the conveyance was in proper rs 3500 first to three month that the conveyance was good then they doing the decution from the 3500 of rs 1500 every month and they doing compare the benefits from the day sale how we have achieved the sale in a day and month ....Read More

Likes

Professional and open culture where employees are given opportunities to contribute, learn and grow

Dislikes

As it's a growing company, employee attrition can lead to discontinuity of some of the good initiatives in case knowledge transfer doesn't happen

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I have been working in Shivalik Bank for more than 2 years. My experience is very good, especially with my boss & HR

Dislikes

If you are making someone new join the bank then you should give him some time to prove himself rather than giving him the pip

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Management are very week it department and other departments also not good to support for the customer service many approvals taken mandatory for many services to customers that's not good it's time consuming.

Work Details

Work days: Monday to Saturday (Strict Timings)