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Samsung

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3.9

based on 7.3k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Samsung Customer Service Executive Reviews

Updated 4 Oct, 2024
Overall Rating
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4.7/5
based on 21 reviews

Rating distribution

Category Ratings

4.9

Skill development

4.8

Work-life balance

4.8

Work satisfaction

4.6

Company culture

4.5

Job security

4.5

Salary

4.5

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What employees say about Samsung?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

94% employees reported

Flexible timing

Flexible timing

61% employees reported

Within city

Within city

66% employees reported

View more detailed insights

Gender based rating

5.0
female

Rated by Women

4 reviews

4.7
male

Rated by Men

16 reviews

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21 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Samsung
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People also ask about Samsung's Customer Service Executives

How is Samsung to work for?
Samsung is rated 4.7 out of 5, based on 21 reviews by employees on AmbitionBox. Samsung is known for Skill development which is rated at the top and given a rating of 4.9. However, Job security is rated the lowest at 4.5 and can be improved. To know first hand how it is like to work at Samsung read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Samsung?
According to AmbitionBox ratings, Samsung employees rate its salary and benefits as 4.5 out of 5. You can know more about Samsung Salaries at AmbitionBox
How is the work culture at Samsung?
Work culture is rated 4.6 at Samsung by 21 employees. While job security is rated 4.5 and work-life balance is rated 4.8 at Samsung. Read detailed reviews by employees of Samsung on AmbitionBox.

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Samsung Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 Samsung reviews submitted by Samsung employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Samsung is the right company for you. 94% of employees reported the worki...ng days at Samsung as Monday to Saturday. 61% employees reported the work timings at Samsung as Flexible timing. Read more
Samsung Customer Service Executive Salary
based on 41 salaries
₹1 L/yr - ₹5 L/yr
29% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Samsung Customer Service Executive
childCareBenefits
Child care facility
1 total response
degree
Professional degree assistance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
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