Samsung Manager Customer Service Operations Reviews

Likes

Samsung as a company is good, if you join as an on roll employee.

Dislikes

Less benefit for employees as compared with other company.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

All good

Dislikes

i am very happy on personal level during my tanure with brand

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nice and happy

Dislikes

Salary issue

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Make good relationships, Learn new things and new technologies from samsung

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.

Likes

Benefits

Dislikes

Work culture is not good

Likes

Good

Dislikes

Facilities, services, growth, package

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

There has helpful staff

Dislikes

Stretching working hours

Work Details

The job is interesting I have promoted soon and there has multitasking work so learn lots of things

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Good company , company team strength good

Dislikes

I am speaking politely problem is came I cleared the problem that time only I will growth in our company or learn more

Work Details

I am working long time

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Once was good pay master however now average

Dislikes

- Uncertainty - Lack of direction - Bonus will be your big component however you will never get 100% as company never achieves it's target.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Food, Transport, Promotion, Culture and learning are good.

Dislikes

Worst salary package in the market. Salary will not be like OEM standards. You have to work for 22k per month as an engineer. Have to work on Saturdays too.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Management is not supportive. Culture is very bad. Actual pay is different from what is negotiated in interviews. Promotions are slow.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Job security

Dislikes

1.Salary & Promotions 2.No HR in this company instead they have ER team(Employee Relations) which are basically10th Passed Operators promoted to Engineer category. They do not know even ABCD of HR and their role, you can never expect their help on any occasions whether it is Mediclaim, Present Role, Promotion, Cafeteria Food, Harrassement etc.

Likes

Sometime store staff are more supportive then brand employee.

Dislikes

Wrost experience in the sales team daily they can give us worst targets and they can hire employee for mobile sale then they will tell you can sale mobile insurance, you can do mobile finance also clear costomer diligence and you can also apply bank credit card with tid up with samsung. I can work 7 year there is no promotions no increments i can weste my 7 year in the worst company.

Likes

I used to like a lot of things about the company. But now things have changed for worse

Dislikes

No Personal Time AT ALL NO SATURDAY NO SUNDAY sense of craziness to drive unreasonable tasks

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Good start for freshers because of Brand name

Dislikes

Well many things: 1) Poor workculture 2) Politics & favoritism 3) Lack of leadership skills in senior managers as they have old mindset and approach 4) HRs has no power as they do whatever departmenet managers say 5) If you raise a voice against any issue then somehow you'll thrown out of the org 6) Samsung is a company where performance ratings are either given by managers to their favourites or to hte who haven't received good ones in last 1 or 2 years. They don't care about acutal hard working employee Well I can write way more things that are toxic but it won't make any sense....Read More

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Samsung is on of the best company in manufacturing. They well care about their employee's, great place to work.

Dislikes

Their salary structure is not so good. They are paying a large amount in terms of incentive.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.