Samsonite is rated
4.4 out of 5 stars on
AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Samsonite is rated
4.4 out of 5 stars on
AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Samsonite Customer Care Associate Reviews
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16 reviews found
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Popular
Customer Care Associate in
Andheri .mumbai
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Feb 2021
Likes
Covid 19 me .job se nikala hai
Samsonite south asia comp.i am 7 year old employee but .comp ne covid 19. Me job se kam .kiya hai .nikala hai job se
Dislikes
There is a lot of political and the manegment doesn't address our issues. Salary is decent but career growth is bad slow
Work Details
Meri life kharab kardi hai Samsonite south asia .manegment ne
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Jul 2024
Likes
I like the brand quality giving good quality product to customer and service of product customer purchased in samsonite..
Dislikes
Everything is good but required some care for staffs
Samsonite is reputed brand.. they introduce always new innovations. It’s help us to work friendly.
Dislikes
No encourage to promote next level designation
Customer Care Associate in
Kochi
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Sep 2022
Likes
Company have best care and incentives
Dislikes
Job promotion
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Associate in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Apr 2021
Likes
Only good thing is my manager is concerned about his employees issues
Dislikes
There is no growth here.I m working from 4yrs in this company with only 12000 salary....company doesn't care about employees increment as everyone works for money.
Work Details
There is no facilities fot trainings and to learn new things which can help in our career growth
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
No benefits and facilities except health insurance
Customer Care Associate in
Bbsr
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Dec 2022
Likes
Abaut company rule and policy is really good
Dislikes
No dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Associate (working remotely)
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Apr 2023
Likes
Friendly company
Dislikes
Increment problem
You are reading trusted reviews. Keep reading to find out more about
Samsonite.
Good place to work.teammates are supportive and the management ...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Associate in
Goa International Airport
Merchandising & Planning Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Jun 2022
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Visakhapatnam
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. Company policies are good,
Work Details
Work timings: Strict Timings
Customer Care Associate in
Kolkata Airport
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Sep 2020
Likes
Atmosphere
Dislikes
Job security and growth
Work Details
I work for 3years and suddenly company ramp down being such a big company how is this possible.No job security terrible and pathetic condition being jobless.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Associate in
New Delhi
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 24 May 2021
Likes
My experience was very good
Customer Care Associate in
New Delhi
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 11 Apr 2019
Likes
it's not the management it's co worker who dislike you want out from job co worker are not coperated because of your co worker you have to work some times 12 hour.If the management know you well then you got one place if not your store change every month.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Samsonite's Customer Care Associates
How is Samsonite to work for?
Samsonite is rated 4.4 out of 5, based on 16 reviews by employees on AmbitionBox.
Samsonite is known for Work-Life balance which is rated at the top and given a rating of 4.3. However, Work Satisfaction is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Samsonite read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Samsonite?
According to AmbitionBox ratings, Samsonite employees rate its salary and benefits as 3.6 out of 5. You can know more about Samsonite Salaries at AmbitionBox
How is the work culture at Samsonite?
Work culture is rated 3.8 at Samsonite by 16 employees. While job security is rated 3.7 and work-life balance is rated 4.3 at Samsonite. Read detailed reviews by employees of Samsonite on AmbitionBox.