Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Reliance Retail Team. If you also belong to the team, you can get access from here

Reliance Retail Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 21.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Reliance Retail Customer Support Associate Reviews

based on 41 reviews
Updated 20 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.6

Company culture

3.6

Job security

3.6

Work-life balance

3.4

Skill development

3.2

Salary

3.0

Promotions

3.0

Work satisfaction

Top Mentions in Reliance Retail Customer Support Associate Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

41 reviews found

Sort by: Popular

Read Reliance Retail Reviews based on similar designations

4.0
 Sales Officer

 (675)

4.1
 Team Lead

 (657)

3.5
 Deputy Manager

 (540)

4.2
 Customer Service Associate

 (414)

4.1
 Sales Executive

 (364)

Logo
You are reading trusted reviews. Keep reading to find out more about Reliance Retail.

Discover interview dos and don'ts from real experiences

Contribute & help others!
anonymous
You can choose to be anonymous

People also ask about Reliance Retail's Customer Support Associates

Is Reliance Retail a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 41 employee reviews, it's clear that most customer support associates have an average experience working at Reliance Retail. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Reliance Retail pay their Customer Support Associates well?
According to AmbitionBox reviews, Reliance Retail customer support associates rate their salary and benefits at 3.2 out of 5, based on 41 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail's customer support associates salaries here and to read reviews specifically about salary and benefits at Reliance Retail for customer support associates, click here.
How is the work culture at Reliance Retail for Customer Support Associates?
Work culture at Reliance Retail for customer support associates is rated 3.6 out of 5 by 41 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Reliance Retail for customer support associates, click here.
How is the job security at Reliance Retail for Customer Support Associates?
Based on 41 reviews on AmbitionBox, Reliance Retail's customer support associates rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Reliance Retail for customer support associates, click here.

Tell us how to improve this page.

Gender Based Ratings for Reliance Retail Customer Support Associate

based on 40 reviews
3.6
Rated by 6 Women

Rated 3.5 for Skill development and 3.4 for Company culture

women
3.6
Rated by 34 Men

Rated 3.7 for Work-life balance and 3.7 for Job security

men

Working Days for Reliance Retail Customer Support Associate

based on 41 reviews
Rotational Shift
54%
Other
18%
Monday to Saturday
14%
Monday to Friday
14%

Work Timings for Reliance Retail Customer Support Associate

based on 41 reviews
Flexible timing
Strict (10am - 7pm)
Strict (6pm - 10pm)
57%
9%
4%
30% employees reported other strict timings

Shift Timings for Reliance Retail Customer Support Associate

based on 41 reviews
Day shift
100%

Business Travel for Reliance Retail Customer Support Associate

based on 41 reviews
No travel
64%
Within city
32%
Within country
4%
Reliance Retail Customer Support Associate Salary
based on 37 salaries
₹1.2 L/yr - ₹5 L/yr
12% less than the average Customer Support Associate Salary in India
View more details
retirement
Retirement benefits
1 total response
stock
Stock options
1 total response
healthCheckup
Annual health checkup
1 total response
onsite
International/On-site exposure
1 total response
+16 more benefits
Compare Reliance Retail with

Future Retail

4.3
Compare

Tata Group

4.2
Compare

Aditya Birla Fashion and Retail

4.1
Compare

Spencer's Retail

3.8
Compare
write
Rate your company
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent