Reliance Digital Customer Service Associate Reviews

Likes

I started my career with Reliance Digital which was a big opportunity for me. My 5-6 years of working with Reliance digital was overall a good experience. As a bigner I learned a lot from here. Thank you Reliance

Dislikes

I had no objection with Reliance Digital as an organisation I had problem with my manager Mr. Shitabhra Basak to be particular. He doesn't possess the right attitude of a manager. He has excellent understanding about the business but in terms of people management he is a big zero. He is mean and self centric and doesn't know how to behave with his own employees.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Nothing much but working here is like working in mill or factory something

Dislikes

Everything if you have fever and you take additional leave you're gonna face everything worst place no job security

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

I love to dealing with customer and closing the deal...team leader Mr Ravi Kumar is great. And rest other seniors was toxic.

Dislikes

DM is egoistic. SM is biased.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I joined Reliance with good expectations but the store manager with whom I got the opportunity to work was not good and he used to talk well with everyone except 2-3 Reliance employees. They harassed us so much that I tried to get a transfer from there but my manager and HR did not cooperate. Because of this I had to leave Reliance which I never wanted to do after this. I joined Tata Croma where I have had a good experience so far but my experience with Reliance was not good at all and I cannot give 5 stars for it at all, 2 stars are fine from my side, this ground to Reliance We should see at this level what is going wrong. I had joined Reliance Digital for my better future, a good group like Tata, but I think that was my biggest mistake. I did not like Tata Group. I should not have left it so that I could have secured my future there. thanks reliance my name is Akash Nath Bhopal madhyapradesh...Read More

Dislikes

One cannot expect any kind of help from the manager and HR team. The company should also keep an eye on all these activities at the ground level. This is my opinion.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Need to change All Clusters manger and Regional manger….do promotions old employees…..

Dislikes

Work culture at store by store manager and no one believes on Grounds staff complain about him …or senior management

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Good standardization and good organization there is lot of things to learnt about process

Dislikes

They just removed from the job without intimation I left is not good we have a hug responsible in our family life

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

Not giving week of timely

Likes

Good learning experience

Dislikes

Only those people can move ahead who know how to butter up others

Likes

Personal life totally vaste In HR work policy it contains only 7:30 hours working But actually people are working here for 8 am to 7 pm 11 hours duty There is nothing here for likes

Dislikes

Personal life totally vaste In HR work policy it contains only 7:30 hours working But actually people are working here for 8 am to 7 pm 11 hours duty

Likes

1. Learning Opportunities: Working at Reliance Digital allows you to gain exposure to a wide range of consumer electronics and cutting-edge technologies. It's a great place to learn about products and trends. 2. Customer Interaction: The role involves engaging with customers, understanding their needs, and recommending products, which helps develop communication and sales skills. 3. Career Growth: Reliance Digital is a large and growing brand under Reliance Retail, offering opportunities for skill development, internal promotions, and career progression. 4. Team Environment: Many employees appreciate the supportive and collaborative team culture that helps in achieving sales targets and goals. 5. Employee Benefits: Reliance Digital often provides competitive salaries, incentives, and benefits to its employees, enhancing job satisfaction. 6. Brand Reputation: Being part of a well-known and trusted brand like Reliance can instill pride and confidence in your work...Read More

Dislikes

If you're preparing for an interview or feedback about "What do you d1. Work Pressure: The retail environment can be demanding, especially during festive seasons or sales events, with high sales targets to meet. 2. Long Working Hours: Employees may experience extended working hours, especially on weekends and during peak seasons, impacting work-life balance. 3. Limited Career Growth: Some employees may feel that career progression can be slow, depending on the role and department. 4. Repetitive Tasks: For some, the nature of work—like handling routine customer queries or inventory—can become monotonous over time. 5. Training Gaps: While there are learning opportunities, some employees might feel that more structured or frequent training programs would help improve skills. 6. Resource Constraints: Employees may occasionally deal with limited staffing or resources, which adds to the workload....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

The incentive program was satisfactory, but recently the policy changed.

Dislikes

The company's internal transfer policy is often unfavourable to the employees, and management demonstrates little concern for their issues.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Exlent

Dislikes

I really value the people and culture at my current company. In fact, I recently led a cross-functional team that successfully launched our most innovative product line. While I enjoy my current role, I would like to progress into a senior-level position to utilize my leadership and communication skills better. Although I searched for internal roles, my current organization offers limited growth opportunities. I know that your organization recognizes the importance of career development. Since I'm a lifelong learner ready to level up my career, I would be a great asset to your organization...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security

Dislikes

Company culture they will not understand your family problem And they gave to much force to sale there extandand warranty with every product, there service was pathetic customer will shouting on us for the service , and they fulling customer to much

Likes

Reliance company is good but resQ work experience is so horrible, especially for service manager it's so hectic job ever in all industries.

Dislikes

For resq, reliance need to work ground realities,market requirements, people management and importance of field person. resQ is failed to manage their field service manager to build strong player in the market.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

dailly training monday to friday but not on saturday & sunday because trainer on weekly off but trainee are working on floor

Dislikes

no acknowledgement of work and achievements credit goes to higher authority , if you are getting promotion you have to take relocation

Work Details

Work policy: 7days

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Work atmosphere, salary crediting system. Training is good about the product.

Dislikes

Promotion is due in working period and Hrm settlement is very worst. I had tried for settlement several times but no response from HR and Company side.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.