Rayden Interactive Product Support Analyst Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 26 Sep, 2023
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.9
Salary & Benefits
3.6
Company culture
3.6
Promotions/Appraisal
3.2
Work-Life balance
3.2
Job Security
3.2
Skill development
3.2
Work Satisfaction
Rayden Interactive is rated
3.6 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Rayden Interactive is rated
3.6 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Product Support Analyst in
Pune (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 Dec 2023
Likes
Good company culture
Occasional trips
Great salary
Dislikes
Too much work pressure
Less staff/agents
Internal office politics
Job security
The company say that we have unlimited paid time off but we literally have to beg for leaves
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Product Support Analyst (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Timings (5pm-2am)
Dislikes
Many but don't want to list
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. However it would be more helpful if you could be specific. We take organizational efficiency seriously and continuously strive to improve our systems.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Analyst in
Pune (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Sep 2024
Likes
WFH
Dislikes
It's the worst place to work...
Analyst in
Pune (working remotely)
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Apr 2024
Likes
WFH
Supportive Team Leader
Unlimited Leave policy
Dislikes
no job security
partiality
spineless manager
work pressure
targets are unachievable
puppet of their US client phreesia
force you to do overtime in the name of business
give preference for easy task to their favorite employees
promotion based on favoritism
worst work culture
their work experience in useless because u will not able to find any other job easily bcoz no one does this useless work.
the company is in loss.
less appraisal in the name of KPI...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 Sep 2023
Likes
Remote work
Salary
Dislikes
Possibly everything else. Few undeserving puppets in higher management pull the strings. Phreesia dictates and they obey without question or delay. They have no sense of ownership towards their team and there is no clear policy on performance management or promotions. Everything depends on what their so-called partner (read as client/master) thinks. Whatever Phreesia says becomes law and Rayden becomes the enforcer. Indian employees are treated terribly compared to employees at Phreesia and they are rapidly losing good talent for same reason. Good performers leave for better opportunities after some time and bad performers (read those not liked by Phreesia) really don't stand a chance since they get stabbed from both sides. If they still survive, they are harassed until they give up and leave. Pathetic management right from leadership level. Managers/AMs are helpless and get burnt if they try to be rational or disagree with Phreesia's commands....Read More
Senior Analyst in
Pune (working remotely)
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Apr 2024
Likes
One fine day suddenly they asked me to leave with no reason. I am a good performer and hold a senior position still all these was not counted and just because my salary was in the higher side they just asked me to leave.
Dislikes
Micro management
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Pune (working remotely)
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 05 Mar 2024
Likes
Complete WFH facility
Dislikes
No job security in Rayden Interactive. If they hire better employee, they straight away ask to leave to the existing employee.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Pune (working remotely)
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 18 Mar 2024
Likes
Culture, unlimited PTO
Dislikes
No Job security .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Pune
Full Time
·
Recruitment & Talent Acquisition Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 06 Jun 2023
Likes
work from home
Dislikes
system and management is unorganized
Work Details
Work policy:
will call in office if required
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We appreciate your perspective and regret any inconvenience caused. We take organizational efficiency seriously and continuously strive to improve our systems. Your input will help us make necessary adjustments to create a more streamlined and organized work environment.
Senior Analyst in
Pune
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 09 Jun 2023
Likes
Work culture
Dislikes
Too much politics
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback. Creating a safe and supportive work-environment is one of our top priorities and we are disheartened to learn that our efforts may not have reached you the way we wanted. However, we value and appreciate your feedback as it helps us get more insights on how we can further enhance our efforts on this front.
Analyst (working remotely)
Full Time
·
Artists Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Aug 2024
Likes
It is WFH. This is the best part about this company.
Dislikes
The work environment is extremely toxic, to the point where the word 'toxic' feels inadequate. This hostile atmosphere is largely due to one senior manager who has fostered a culture of insincerity and favoritism. She expects employees to constantly engage in superficial pleasantries like asking, "How are you?" or "Where are you?" and rewards those who do so with growth opportunities and promotions.
My team leader, who is clearly unqualified and lacks any real knowledge about the process or team management, holds her position solely due to this manager's influence. Recently, my team leader has even started training another employee in the art of flattery, instructing her on how to butter up the manager to secure promotions. Consequently, this employee has also begun engaging in the same superficial behavior to gain favor.
This is the worst work environment I have ever encountered in my entire career. Promotions are clearly biased, with no men being promoted and only women who engage in this sycophantic behavior being given opportunities. New hires are being fast-tracked ahead of more experienced employees simply because they excel at this ingratiating behavior. The pervasive atmosphere of favoritism and insincerity makes it nearly impossible for anyone who values merit and hard work to succeed.......Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Analyst (working remotely)
Full Time
·
After Sales Service & Repair Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 24 Jul 2024
Likes
Work from home
Dislikes
Forced video on communication
Politics
No value of employees
Favouritism
Not enough chances given to employees to learn the product and improve
No professionalism in Client success team (rude, ill-cultured)
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Rayden Interactive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Success Team Lead in
Pune (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Dec 2023
Likes
Remote and the pay, nothing else. The owners and management on the Indian side run a fascade claiming to be the happiest and growing company in the world. Don't fall for this trap, a manager who left told me that they paid to get GPTW certified.
Dislikes
They talk about a partnership but are running a poorly managed BPO which is being head-hunted by North Americans who keep changing their business processes every 3 weeks
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback and concerns with us. However, we want to highlight that Phreesia and Rayden are strategic partners with a deep-rooted relationship. The two companies are aligned on business outcomes and actively work together towards the shared goal of improving the U.S. healthcare experience for patients, providers, payers and life sciences companies. Hence, the decision-making happens collectively on all fronts.
However, we take your feedback seriously and will address any areas of improvement internally.
Senior Implementation Consultant in
Pune (working remotely)
Full Time
·
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 04 Apr 2024
Likes
Nothing much I think of
Dislikes
Nothing much incan think of
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Implementation Analyst in
Pune (working remotely)
Full Time
·
Health Informatics Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2024
Likes
Remote Working, Getting to learn more about Healthcare technology
Dislikes
Uncertainty and lot of frequent changes
Senior Implementation Consultant in
Pune
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Nothing is good here.
Dislikes
Everything is disgusting here
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Market Research Analyst in
Pune (working remotely)
Full Time
·
Market Research & Insights Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 09 Apr 2024
Likes
The shift timings and nothing else
Dislikes
Terrible training, absolutely no support from the manager, not enought time given to learn and Excel at the tasks provided
MRA in
Pune (working remotely)
Full Time
·
Marketing Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 27 Apr 2024
Likes
Great culture
Dislikes
Work load was too much
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior QA Engineer in
Bangalore / Bengaluru (working remotely)
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Dec 2023
Likes
Work life balance
Work culture
Treat everyone Equally
Supportive
Dislikes
N/A
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Implementation Specialist in
Pune (working remotely)
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2023
Likes
I don’t like Rayden as a company.
Dislikes
Everything except salary i can dislike as a company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. However it would be more helpful if you could be specific. We take organizational efficiency seriously and continuously strive to improve our systems.
Learning & Development Specialist in
Pune
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2023
Likes
Their best pitch is unlimited earned leaves (Conditions apply)
Dislikes
I have never seen politics to such a bad level your reporting manager says so many unprofessional things to you doesn't know what is needed can treat you like a peasant. Most pathetic L&D Lead ever.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We are deeply sorry to hear about your experience working with us. We strive to maintain a fair and inclusive environment where all employees are treated with respect. Managers also regularly go through leadership programs and training to further cultivate this supportive environment. However, we take your comments seriously and will forward your concerns to the respective team.
Senior Implementation Analyst in
Pune (working remotely)
Full Time
·
IT Security Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Feb 2024
Likes
Co workers.
Dislikes
The entire management's disability to handle Phreesia
People also ask about Rayden Interactive's Product Support Analysts
How is Rayden Interactive to work for?
Rayden Interactive is rated 3.6 out of 5, based on 3 reviews by employees on AmbitionBox.
Rayden Interactive is known for Salary & Benefits which is rated at the top and given a rating of 3.9. However, Job Security is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Rayden Interactive read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Rayden Interactive?
According to AmbitionBox ratings, Rayden Interactive employees rate its salary and benefits as 3.9 out of 5. You can know more about Rayden Interactive Salaries at AmbitionBox
How is the work culture at Rayden Interactive?
Work culture is rated 3.6 at Rayden Interactive by 3 employees. While job security is rated 3.2 and work-life balance is rated 3.2 at Rayden Interactive. Read detailed reviews by employees of Rayden Interactive on AmbitionBox.