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Railrestro.com

Compare

based on 106 Reviews

Filter reviews by

Railrestro.com Customer Care Executive Reviews

based on 9 reviews

Updated 26 Nov, 2024

Overall Rating

4.9/5

How AmbitionBox ratings work?

Category Ratings

4.9

Company culture

4.9

Work-Life balance

4.9

Skill development

4.9

Work Satisfaction

4.7

Job Security

4.6

Salary & Benefits

4.3

Promotions/Appraisal

9 reviews found

Sort by: Popular

Customer Care Executive in Patna

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Nov 2024

Likes

friendly enviroment copperative colleagues

Dislikes

very slow appraisal.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Patna

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Nov 2024

Likes

every thing ..... ..... ..... .....

Dislikes

nothing ..... ..... ...... .....

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Care Executive in Patliputra colony rajiv Nagar ganga software technology park

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Jul 2022

Likes

All employees are friendly in nature

Dislikes

You will get a good experience here and very comfortable job seniors and very cooperative and friendly in nature

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Patna

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 31 May 2022

Likes

Better work environment. Good behavior of seniors. Supportive teammates.

Dislikes

According to my experience nothing to do

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Patna

Operation & Maintenance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 03 Apr 2022

Likes

The leaders are very friendly in nature also they are problem solvers .

Dislikes

Old equipments should be upgraded also the salary time to be clear by the first week of the succeeding month.

Work Details

I have recently joined it so I don't have much idea about it .Hope it will be nice

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Patna

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Mar 2022

Likes

Food quality was fresh and on a time Delivery

Dislikes

no it was a very good catering service and on a time Delivery service

Work Details

Work timings: Flexible Timings

Customer Care Executive in Patna

Customer care executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Apr 2022

Likes

Good work environment.All members are supportive.

Work Details

The job is quite interesting.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Railrestro.com.

Customer Care Executive in Patna

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

Job Security

5.0

Work-Life Balance

posted on 04 Jun 2022

Likes

Very Nice Environment with qualified team

Dislikes

No

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Patna

Part Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 08 Jun 2023

Likes

Events celebration

Dislikes

Underpaying congested space

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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posted on 04 Jun 2022

Likes

Its very awesome feelig to working with railrestro.com

Dislikes

Nothing to dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 01 Mar 2022

Likes

better environment and good behaviour

Dislikes

nothing is to dislike in railrestro .. its very good to have job in it. thnk u

Work Details

the work experience in railrestro is very challenging. it gives very great time to experience and improving skill day to day in life..

Work timings: Flexible Timings

Customer Service Executive in Patna

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4.0

Overall Rating

4.0

Category Ratings

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posted on 16 May 2021

Likes

work environment is very good here and teammates and senior are also very co-operative and helping and i am working here last two years and i had not face any single issue while working here.

Dislikes

salary deduction policy is not good here this is only bad things about this company ,as i know

Work Details

its a great place to work .

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Patna

Customer Care Support Department

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Overall Rating

5.0

Category Ratings

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Promotions/Appraisal

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posted on 29 May 2021

Likes

good work place and environment, teammates and seniors very supportive. working here as like working at home because there is always healthy environment. another plus point is that my colleagues come from various cultural background and we work happily in collaboration.

Work Details

I join this company 2019 as a customer agent and in my starting period I faced some problems to handle the customer issues over the call and then i decide to learn properly , and my senior helped me out in this.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Patna

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posted on 28 Aug 2021

Likes

Nice environment, friendly people, no pressure.

Dislikes

Nothing dislike, all good

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Patna

customer support Department

4.0

Overall Rating

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Category Ratings

3.0

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4.0

Company Culture

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3.0

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Work-Life Balance

posted on 20 Feb 2019

Likes

Great working experience

Dislikes

the leave policy has to equivalent to other companies

Work Details

nice

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Other Railrestro.com Reviews

Sr.CCE in Patna

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posted on 17 Nov 2024

Likes

Working at Railrestro.com would be exciting because of its innovative approach to solve real world challenges for train passengers and restaurants, the potential for career growth in a fast evolving industry, and the opportunity to contribute to improving travel experiences across India.

Dislikes

While Railrestro offers many opportunities for growth and innovation, the challenges of managing logistics in complex, multy party service, ensuring food quality over long distance, and dealing with external partners may be some of the less enjoyable aspects of working at the company. Additionally ,the pressure of rapid scaling, customer complaints about pricing and operational difficulties in remote region can add stress and make the job demanding at times. however these challenges are often typical in fast growing tech enabled service and addressing them can lead to significant and professional growth....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Sr.CCE in Patna

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2024

Likes

Rail Restro is one of the best company who delivers excellent quality of food in train in comparison of another platform.

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Patna

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posted on 13 Nov 2024

Likes

The work enviroment is good and the people are friendly

Dislikes

There is no canteen so employees have to go outsaidfor lunch

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 14 Nov 2024

Likes

Friendly environment supportive staffs Good place for freshers

Dislikes

Nothing that i want to change in railrestro

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Patna

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Overall Rating

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Category Ratings

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Promotions/Appraisal

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Company Culture

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Work-Life Balance

posted on 19 Nov 2024

Likes

friendly environment supportive staffs

Dislikes

There isnt much to dislike about working at railrestro

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Patna

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posted on 14 Nov 2024

Likes

good environment good staffs management

Dislikes

nothing is dislike about working at railrestro

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 16 Nov 2024

Likes

friendly environment supportive staffs

Dislikes

nothing that i dislike in working at railrestro

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 14 Nov 2024

Likes

Friendly environment good for freshers

Dislikes

nothing is the dislike about working at railrestro

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 12 Nov 2024

Likes

friendly environment supportive colleague

Dislikes

sometimes floor admin gets very angry.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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posted on 19 Dec 2023

Likes

Friendly environment, great behaviour by the floor admin, I work in different with different role and responsibilities so get many types of experience.

Dislikes

I left the office now, don't want to say anything negative. As I already told that the culture of the office is very positive.

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People also ask about Railrestro.com's Customer Care Executives

How is Railrestro.com to work for?

Railrestro.com is rated 4.9 out of 5, based on 9 reviews by employees on AmbitionBox. Railrestro.com is known for Company culture which is rated at the top and given a rating of 4.9. However, Career growth is rated the lowest at 4.3 and can be improved. To know first hand how it is like to work at Railrestro.com read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Railrestro.com?

According to AmbitionBox ratings, Railrestro.com employees rate its salary and benefits as 4.6 out of 5. You can know more about Railrestro.com Salaries at AmbitionBox

How is the work culture at Railrestro.com?

Work culture is rated 4.9 at Railrestro.com by 9 employees. While job security is rated 4.7 and work-life balance is rated 4.9 at Railrestro.com. Read detailed reviews by employees of Railrestro.com on AmbitionBox.

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Railrestro.com Customer Care Executive Reviews by Locations

Railrestro.com Customer Care Executive Patna Reviews

Railrestro.com Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Railrestro.com reviews submitted by Railrestro.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Railrestro.com is the right company for you. 57% of employee...Read more

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Railrestro.com Reviews >
Railrestro.com Customer Care Executive Reviews

Working Days for Railrestro.com Customer Care Executive

based on 10 reviews

Monday to Saturday

57%

Rotational Shift

29%

Other

14%

Work Timings for Railrestro.com Customer Care Executive

based on 10 reviews

Flexible timing

Strict (9am - 6.30pm)

Strict (1.30pm - 10.30pm)

56%

15%

15%

14% employees reported other strict timings

Shift Timings for Railrestro.com Customer Care Executive

based on 10 reviews

Day shift

100%

Business Travel for Railrestro.com Customer Care Executive

based on 10 reviews

No travel

75%

Within city

25%

Railrestro.com Customer Care Executive Salary

based on 4 salaries

₹0.7 L/yr - ₹1.2 L/yr

61% less than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Railrestro.com Customer Care Executive

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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