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Filter reviews by Railrestro.com Customer Service Executive Reviews
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What employees say about Railrestro.com?
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4 reviews found
Customer Service Executive in Patna
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
better environment and good behaviour
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing is to dislike in railrestro .. its very good to have job in it. thnk u
Work Details
the work experience in railrestro is very challenging. it gives very great time to experience and improving skill day to day in life..
Work timings: Flexible Timings
Customer Service Executive in Patna
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work environment is very good here and teammates and senior are also very co-operative and helping and i am working here last two years and i had not face any single issue while working here.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
salary deduction policy is not good here this is only bad things about this company ,as i know
Work Details
its a great place to work .
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Patna
Customer Care Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
good work place and environment, teammates and seniors very supportive. working here as like working at home because there is always healthy environment. another plus point is that my colleagues come from various cultural background and we work happily in collaboration.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
I join this company 2019 as a customer agent and in my starting period I faced some problems to handle the customer issues over the call and then i decide to learn properly , and my senior helped me out in this.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Patna
customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great working experience
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
the leave policy has to equivalent to other companies
Work Details
nice
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Care Executive in Patna
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Likes
Great and fastest service while ordering food in train and also have a very clean and friendly office culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing bad that can be mentioned as dislike
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Patna
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had exprience a great service of railrestro while ordering food in train . very smooth service , fast and the food was just amazing - hot and fresh better than any restaurent food
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
sometimes some food price values goes high that may not be afforadable by some peoples
Customer Care Executive in Patna
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
friendly enviroment copperative colleagues
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
very slow appraisal.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Patna
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
every thing ..... ..... ..... .....
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing ..... ..... ...... .....
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Patna
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
best service for food delivery in train , it provides best hot and fresh food in train within the proper time
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
sometimes price goes higher that should be improve
Customer Care Executive in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything ..... .... ......... ......
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing . . . ...........
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Patna
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very easy to order food in train and quality food
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
sometimes price goes higher
Customer Care Executive in Patna
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
easy to order food in Train and food was also delicious
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
price high sometimes
Customer Care Executive in Patna
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Easy to order food in train and best quality of food
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
price issues
Customer Care Executive in Patliputra colony rajiv Nagar ganga software technology park
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All employees are friendly in nature
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
You will get a good experience here and very comfortable job seniors and very cooperative and friendly in nature
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Other Railrestro.com Reviews
Sr.CCE in Patna
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at Railrestro.com would be exciting because of its innovative approach to solve real world challenges for train passengers and restaurants, the potential for career growth in a fast evolving industry, and the opportunity to contribute to improving travel experiences across India.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
While Railrestro offers many opportunities for growth and innovation, the challenges of managing logistics in complex, multy party service, ensuring food quality over long distance, and dealing with external partners may be some of the less enjoyable aspects of working at the company. Additionally ,the pressure of rapid scaling, customer complaints about pricing and operational difficulties in remote region can add stress and make the job demanding at times. however these challenges are often typical in fast growing tech enabled service and addressing them can lead to significant and professional growth....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Call Center Executive in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
supportive staffs good environment innovative nature flexibility
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
customers complaints regarding pricing lack of a cafeteria
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Sr.CCE in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Rail Restro is one of the best company who delivers excellent quality of food in train in comparison of another platform.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Call Center Executive in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work enviroment is good and the people are friendly
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no canteen so employees have to go outsaidfor lunch
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Call Center Executive in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly environment supportive staffs Good place for freshers
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing that i want to change in railrestro
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Call Center Executive in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
friendly environment supportive staffs
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There isnt much to dislike about working at railrestro
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Call Center Executive in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good environment good staffs management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing is dislike about working at railrestro
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Call Center Executive in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
friendly environment supportive staffs
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing that i dislike in working at railrestro
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Call Center Executive in Patna
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly environment good for freshers
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing is the dislike about working at railrestro
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Calling Agent in Patna
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
friendly environment supportive colleague
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
sometimes floor admin gets very angry.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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AmbitionBox has 4 Railrestro.com reviews submitted by Railrestro.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Railrestro.com is the right company for you. 100%... employees reported the work timings at Railrestro.com as Flexible timing. Read more- Home >
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