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based on 81 Reviews

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Quantsapp Customer Success, Service & Operations Department Reviews

Updated 11 Feb, 2025

Overall Rating

3.7/5

based on 9 reviews

Rating distribution

5

6 (66.7%)

4

0 (0%)

3

0 (0%)

2

0 (0%)

1

3 (33.3%)

Category Ratings

4.3

Skill development

4.1

Salary

4.0

Work satisfaction

3.9

Job security

3.9

Promotions

3.7

Company culture

3.7

Work-life balance

What employees say about Quantsapp?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

43% employees reported

Strict (11am - 8pm)

30% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

4 reviews

3.7

Rated by Men

5 reviews

Quantsapp is rated 3.7 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Quantsapp is rated 3.7 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.7

• 9 Reviews

Engineering - Software & QA

3.8

• 25 Reviews

Sales & Business Development

3.8

• 19 Reviews

Marketing & Communication

4.1

• 9 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Senior Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2025

Likes

satisfying work role here customers dont have much of issue mostly everthing runs smooth with no hassel of being on call all the time only 5-6 queries in a day.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

lunch break time if aur hota of 1.2hours

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Support Team Lead in Mumbai

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Sep 2024

Likes

Learned new stuff, encouraging seniors

Skill development - Good

Dislikes

No job security, culture needs to be revived

Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Sales Team Leader in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Dec 2024

Likes

They make promises to employees regarding their roles, appoint them as team leaders, but subsequently expect them to function as executives.

Dislikes

No leads provided, and employees are pressured to get Play Store reviews for organic leads. Total waste! #frustration

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Top Quantsapp Interview Questions

asked in Project Management Executive interview

Q1. Will you be able to work in scenario where there are cross functional team

View answer (1)

asked in Software Developer interview

Q2. Explain an actual component

View answer (1)

Get interview-ready with top interview questions

View all 8 questions

asked in Business Development Executive interview

Q3. Can you handle pressure

View answer (1)

asked in Business Development and Sales Executive interview

Q4. Location you stay in so that you can travel

View answer (1)

asked in Business Development Executive and Team Lead interview

Q5. Your education level

View answer (1)

Customer Support Executive in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2023

Likes

Good working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing particularly

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2023

Likes

Great working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing to complain

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Client Relationship Manager in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Jun 2023

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent

Dislikes

Experience Can be improved

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jan 2025

Likes

I learned a lot on how to communicate to clients on chat, calls and email. Thanks to my seniors for guiding me. Sukun wala job with no khit pit

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Quantsapp.

Client Success Representative in Andheri, Mumbai, Maharashtra

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Oct 2023

Likes

Overall it is a good company

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead in Mumbai

Full Time

·

Voice / Blended Department

1.0

posted on 18 Feb 2024

Overall Rating

Return to all reviews

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Salary Suggestion

My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?

Got a question about Quantsapp?

Ask anonymously on communities.

Jobs at Quantsapp

Cisco Network Engineer

Mumbai

1-2 Yrs

Not Disclosed

Relationship Manager - Stock Market (Immediate Joiner)

Mumbai

1-2 Yrs

Not Disclosed

Angular Lead ( Share Market)

Mumbai

4-5 Yrs

Not Disclosed

Quantsapp Relationship Manager Sales Mutual Fund Vertical

Mumbai

3-6 Yrs

Not Disclosed

Senior Angular Developer

Mumbai, Andheri east

2-3 Yrs

Not Disclosed

Quantsapp Relationship Manager Sales Mutual Fund Vertical

Mumbai

3-6 Yrs

Not Disclosed

Business Development Executive

Mumbai

1-2 Yrs

Not Disclosed

Sales Executive

Mumbai

2-4 Yrs

Not Disclosed

Business Development Executive Sales

Mumbai

2-5 Yrs

Not Disclosed

Angular Team Lead

Mumbai

5-8 Yrs

Not Disclosed

More about working at Quantsapp

HQ - Mumbai, Maharashtra, India
IT Services & Consulting
51-200 Employees (India)
Financial Services

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Quantsapp reviews submitted by Quantsapp employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Quantsapp is the right company for you. 43% of employees reported the ...working days at Quantsapp as Rotational Shift. 75% employees reported the work timings at Quantsapp as Strict timing. Read more

Home >
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Quantsapp Reviews >
Quantsapp Customer Success, Service & Operations Department Reviews Reviews

Quantsapp Salaries in Customer Success, Service & Operations Department in India

HR Recruiter 1 salary	₹0.2 L/yr - ₹0.2 L/yr
Senior Relationship Manager 1 salary	₹3.5 L/yr - ₹3.5 L/yr
Client Success Manager 1 salary	₹2.4 L/yr - ₹2.4 L/yr
Operations Manager 1 salary	₹6.5 L/yr - ₹6.5 L/yr
Support Team Lead 1 salary	₹4.2 L/yr - ₹4.2 L/yr

Explore more salaries

Employee Benefits at Quantsapp Customer Success, Service & Operations Department

Health insurance

1 total response

Professional degree assistance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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