Quampetence Business Solutions Customer Delight Officer Reviews by 10+ Employees | Rated 3.5/5

What employees say about Quampetence Business Solutions ?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

45% employees reported

Flexible timing

60% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

5 reviews

3.6

Rated by Men

9 reviews

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15 reviews found

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Customer Delight Officer in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Sep 2023

Likes

I have worked in many companies but i have worse experienced in quampetence as their i have worked 6 month their is no one in one company who is supportive they do not support the new joiner and they do not give any leaving letter. They cut the salary without any reason if you going for the interview by seeing the rating please don't go bcoz they force their employees to give 5 star rating and good review so please don't go their by seeing the rating....Read More

Dislikes

Whole company is worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Delight Officer in Gurgaon / Gurugram

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 Sep 2023

Likes

Nothing

Skill development - Good
Work satisfaction - Good

Dislikes

Kicking out employees without information No promotions Politics is there in management Management doesn't support to employee properly

Job security - Poor
Promotions - Bad

Customer Delight Officer in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Sep 2023

Likes

I like everything about the company .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing to dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Delight Officer in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jun 2023

Likes

I had the best time of my life working for Quampetence. I’m so thankful for my team members for making going to work feel like a hobby and not a job. I recent left this organization due to medical issues and I would like to thank Abhishek Mandal (HR) who helped me in smooth exit processor.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Customer Delight Officer in Gurgaon / Gurugram

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 20 Jul 2023

Likes

Teammates are very helpful.

Company culture - Excellent

Dislikes

They can fire you anytime . NO job security, they change the shift timing without consent.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Delight Officer in Gurgaon / Gurugram

Full Time

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Dec 2022

Likes

Company provides work from home facility

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary & Benifits is average

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Delight Officer in Gurgaon / Gurugram

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2024

Likes

Work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Appraisal issue, after 1.5 yrs of work I got only a few amount of appraisal which in 3 digit INR only

Promotions - Poor

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Customer Delight Officer in Gurgaon / Gurugram

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 15 Apr 2023

Likes

Easy hiring process good if you are a fresher and in need of experience

Work-life balance - Good

Dislikes

Poor Management Low salary

Salary - Bad
Job security - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Delight Officer in Gurgaon / Gurugram

Full Time

Customer support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Dec 2022

Likes

Companey nature

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Permotiona not available

Skill development - Bad
Promotions - Bad

Work Details

Work policy: work from home or office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Delight Officer (working remotely)

Full Time

Customer Delight officer Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Dec 2022

Likes

Break system is good

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Leave system not good

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Delight Officer in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2021

Likes

This company is very helpful and supporting staff, place is beautiful❤, Management is nice and helping and good work environment and culture. Comapny policies are good🙂

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Delight Officer in Gurgaon / Gurugram

Chat Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2021

Likes

Great working environment teammates are very helpfull enjoying alot and opportunity to learn new and helpfull things.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is bad infact everything is good

Work Details

Job is very interesting it is my first job in chat process but I am learning alot.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Delight Officer in Gurgaon / Gurugram

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 25 Apr 2022

Likes

Unfortunately it was a disaster working there. So nothing positive I would say.

Dislikes

They haven't even paid for days we have worked, the employees who have worked here knows how growth happen here. No work ethics, miserable environment and always ready to deduct amount from sallary for no reasons.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

The only thing I can say here is that I had to stretch the shift 5-7 times for 1-2 hours. However, I would still say that it was not that toxic work life balance.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Delight Officer in Gurgaon / Gurugram

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Oct 2020

Likes

Worst Organization

Dislikes

Organization - that means supportive for their employees but in this pandemic .....Where we needed more support, they did not support .....at all.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Very bad experience.

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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AmbitionBox has 15 Quampetence Business Solutions reviews submitted by Quampetence Business Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Quampetence Business Solutions is ...Read more

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Quampetence Business Solutions Customer Delight Officer Reviews